How to go to Aquoz Makati?

Question: How to go to Aquoz Makati? Answer: Aquoz Solutions main call center office is currently located in Zuellig building, along Paseo de Roxas-Makati ave. intersection, Makati City. Nearest landmarks to Aquoz Makati are Sultan Kudarat Monument and Luxos Roma. Residents from Manila, Caloocan, Pasay and nearby areas can take a LRT ride to Buendia […]

How to get to Asia Premier Makati?

Question: How to get to Asia Premier Makati? Answer: Asia Premier One Source main call center office is currently located in The Peak Tower along L.P. Leviste St., Salcedo Village, Makati City. Nearest landmark to Asia Premier Makati is Lyceum Makati. Residents from Manila and nearby areas can take a LRT ride to Buendia station; […]

Where is iPlus ePLDT Makati?

Question: Where is iPlus ePLDT Makati? Answer: iPlus Intelligent Network ePLDT main call center office is currently located in L.V. Locsin Building, along Ayala cor. Makati Avenue, Makati City. Nearest landmarks to iPlus ePLDT Makati are Manila Peninsula and Makati Shangri-La hotels. If you are coming from EDSA, take a MRT ride to Ayala station; […]

How to go to Assurant Makati?

Question: How to go to Assurant Makati? Answer: Assurant BPO Solutions has a satellite call center office located in Zuellig Building, along Makati avenue corner Paseo de Roxas, Makati City. Nearest landmarks to Assurant Makati are Mandarin Oriental Hotel and Sultan Kudarat Monument. If you are coming from EDSA, the fastest way to Assurant Makati […]

How to get to Aegis Makati?

Question: How to get to Aegis Makati? Answer: Aegis PeopleSupport call center main office is in Makati City. Aegis Makati is strategically located in Aegis PeopleSupport Center, Ayala Avenue, Makati City. Aegis Makati is accessible via MRT ride to Makati Station, then take a jeepney ride along Ayala Avenue, and alight near Makati Medical Center. […]

How to get to Acestar Makati?

Question: How to get to Acestar Makati? Answer: Acestar Telecommunication Systems main call center office is currently located in Sunvar Plaza Condominium, along Amorsolo cor. Arnaiz avenue, Makati City. Nearest landmarks to Acestar Systems are Makati Cinema Square and Don Bosco Makati. If you are coming from EDSA, the fastest way to Acestar Makati is […]

How to go to SEOP Asia Makati?

Question: How to go to SEOP Asia Makati? Answer: SEOP Asia Philippines main call center office is currently located in Vernida IV building, along LP Leviste st., Salcedo Village, Makati City. Nearest landmark to SEOP Asia Makati is Alfonso Cafe. If you are coming from Manila and nearby areas, take a LRT ride to Libertad […]

How to get to ECC International Makati?

Question: How to get to ECC International Makati? Answer: ECC International Philippines main call center office is currently located in A&V Crystal Tower, along Esteban St., Legaspi Village, Makati City. Nearest landmark to ECC International Makati is Solaris One building. Residents from South Area (Paranaque, Las Pinas, Bicutan) should take a FX taxi ride to […]

How to get to ADP Philippines Makati?

Question: How to get to ADP Philippines Makati? Answer: ADP Philippines main call center office is currently located in Glorietta 2, along Palm Drive, Makati City. Nearest landmark to ADP Glorietta are SM Makati and Landmark. Residents from Manila and nearby areas can take a LRT ride to Buendia station; then take a bus ride […]

What is Shifting Schedule?

Shifting schedule pertains to the varying time of work of an employee as compared to a fixed schedule. The idea of a shifting schedule emanated for the concept of shift work which in turn arise out of the need of a company to work and provide service 24 hours 7 days a week. Since, the […]

Night shift or Day Shift?

Shifting is an employment practice used to schedule employees in order to ensure that company operates and provide service 24 hours of the clock each day. It is a common practice in the call center industry whose clients are in other parts of the world and thus considers the geographical time difference in providing service. […]

West Contact Services

At West Contact Services, clients are afforded cutting edge technology. West call center also conducts intensive research to ensure the development of the perfect solutions that fits a client in their respective industry. West Contact Services provides up to date reporting mechanism to ensure its clients of complete transparency and monitoring of customer interactions. West […]

Adapting to Night Shift Work

Sleep deprivation is one of the major problems in night shift work especially in the call center industry. Agents and employees are then encourages to adjust to a night shift schedule in order to cope with or adapt to the night shift work. But how exactly do you adapt to a night life? Adapting to […]

Benefits of Team Scheduling

Team-based scheduling basically means approaching the determination and establishment of work schedule as a group or team instead of individually. This essentially means engaging the participation of every member of the group in scheduling tasks so that the organization can comprehensively integrate the requirements of each member in terms of whom and when one member […]

Call Center Lay Off

At the height of the 2008 global financial recession, the Philippines experienced mass lay offs in some multinational companies especially in the IT manufacturing sectors. The call center industry also experienced some lay offs as companies streamlined their operations to realign themselves with the stagnation and decrease of economic activity especially in the US. The […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

Dell Philippines

With its global customer program, Dell Customer Contact Center was able to offer specialized set of support services for its Asian customers. It centralized the ordering and billing processes, facilitated product customization particularly of proprietary software while maintaining the benefits of local distribution and localize onsite hardware support service. As part of its Philippine campaign, […]

Asia Premier Philippines Job Openings

Asia Premier One source on the rise. We are looking for energetic individuals with the strong drive to succeed and ready to fill in our vacant position. We have great benefits that you can enjoy! Competitive Compensation package Paid Training With Night Differential Lead Generation Call Center Associate Admin Coordinator International Academic Consultants – Lead […]

AIG Business Processing Services

AIG or the American General Life Business Processing Services Inc. is a combined business enterprise between Philam Life and the AIG. AIG Business Processing Services is one of the best known and prestigious life insurance and retirement savings products in the United States. It was recognized and introduced in 2002 and from then on the […]