Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

Call Center Back Office Support

The call center back office support is very important on the business, especially for a call center company. The back office support has a straight effect on the contract center or in the front office of the company. Without this back office support in a company it won’t progress, because the back office is extremely […]

How to go to Assurant Makati?

Question: How to go to Assurant Makati? Answer: Assurant BPO Solutions has a satellite call center office located in Zuellig Building, along Makati avenue corner Paseo de Roxas, Makati City. Nearest landmarks to Assurant Makati are Mandarin Oriental Hotel and Sultan Kudarat Monument. If you are coming from EDSA, the fastest way to Assurant Makati […]

Where is iPlus ePLDT Makati?

Question: Where is iPlus ePLDT Makati? Answer: iPlus Intelligent Network ePLDT main call center office is currently located in L.V. Locsin Building, along Ayala cor. Makati Avenue, Makati City. Nearest landmarks to iPlus ePLDT Makati are Manila Peninsula and Makati Shangri-La hotels. If you are coming from EDSA, take a MRT ride to Ayala station; […]

How to get to eTrade Makati?

Question: How to get to eTrade Makati? Answer: eTrade Philippines main call center office is situated in Yuchengo Tower 1, inside RCBC Plaza, Ayala avenue, Makati city. Nearest landmarks to eTrade Makati are Aegis building and Makati Medical Center. If you are coming from EDSA, you have 2 options to get to eTrade Makati. First […]

How to get to Aegis Makati?

Question: How to get to Aegis Makati? Answer: Aegis PeopleSupport call center main office is in Makati City. Aegis Makati is strategically located in Aegis PeopleSupport Center, Ayala Avenue, Makati City. Aegis Makati is accessible via MRT ride to Makati Station, then take a jeepney ride along Ayala Avenue, and alight near Makati Medical Center. […]

How to get to Acestar Makati?

Question: How to get to Acestar Makati? Answer: Acestar Telecommunication Systems main call center office is currently located in Sunvar Plaza Condominium, along Amorsolo cor. Arnaiz avenue, Makati City. Nearest landmarks to Acestar Systems are Makati Cinema Square and Don Bosco Makati. If you are coming from EDSA, the fastest way to Acestar Makati is […]

How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

How to go to ZTE Makati?

Question: How to go to ZTE Makati? Answer: ZTE Philippines main call center office is currently located in Sage House, along Rufino/Hererra st., Legaspi Village, Makati City. Nearest landmarks to ZTE Makati are Security Bank and LBC Bank. Residents from Manila and nearby areas can take a LRT ride to Buendia; then transfer to bus […]

City Discovery Asia Pacific

City Discovery is a leading provider of sightseeing tours, travel experiences and ground transportation worldwide. City Discovery Philippines is about helping people and tourists make their travels an unforgettable experience in their lives from hotel where they stay, airline they use, the places that they visited and the activities that they did. City Discovery Asia […]

Back office jobs Philippines

Back office jobs refer to the operations of organizations or companies that provide administrative support services or tasks devoted to running the company per se. The term “Back office” evolved from the building layout of earlier organizations in which support services are usually at the back end of the building while the front office or […]

Back Office Jobs in Call Center

Back office out-sourcing or back office jobs in a call center or BPO company pertains to business operations or functions essential for running a company that does not involve direct interaction with clients or consumers. These back office jobs are also called support functions which remain integral in any company and forms part as one […]

Cyber City Teleservices

The first call center in Southern Mindanao, Cyber City Teleservices was founded on 1999 and now ranks as a premier leader “CRM Solutions & Services “. CyberCity Teleservices provides a broad array of customer relationship management services customized to its partner’s requirements and operations to ensure that they work as one tea. Cybercity Teleservices provides […]

How to go to Newfield Quezon City?

Question: How to go to Newfield Quezon City? Answer: Newfield International Philippines has another call center training center located in President Tower, along Timog Ave., Quezon City. Nearest landmarks to Newfield Quezon City are Merci Restaurant and Pan De Manila. Residents from Philcoa, Fairview and nearby Quezon City areas can take a jeepney ride going […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

How to get to Stream Quezon City?

Question: How to get to Stream Quezon City? Answer: Stream Philippines call center has opened a new satellite office in Quezon City. Stream Quezon City is strategically located in SM North EDSA Annex, along EDSA, Quezon City. If you are coming from North Area (Quezon City, Cubao, Fairview), you should be familiar with SM North […]

How to go to MSGNI Quezon City?

Question: How to go to MSGNI Quezon City? Answer: Multi-Source Global Network main call center office is currently located in LOC building, along V. Luna corner eastwood ave., Quezon City. Nearest landmarks to MSGNI Quezon City are NSO building and Jollibee. Residents from San Juan, Sta. Mesa, Manila and nearby areas can take a LRT-2 […]

Strategic Back Office Solutions Philippines

Strategic Back Office Solutions Corporation is the former name of Capgemini, a leading global outsourcing company found in England in 1995 and now headquartered in Paris, France provides IT consulting and customer contact services across Europe, North and South America, and the Asia Pacific region. The company originally provided service mainly on the Investment Banking […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]