Call Center Phenomenon

We often hear of the term call center. Everybody is talking about it: Great paying job, no need for college diploma or professional license, just the willingness to learn the acumen of the business, flexible in terms of working hours, and have good communication skill and behavior. Students, professionals, even housewives and idle barrio people […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

How to get to TeleTech Dumaguete?

Question: How to get to TeleTech Dumaguete? Answer: TeleTech Philippines has a satellite office located in Dumaguete Business Park, Calindagan, Dumaguete City. Residents from Dumaguete can easily take a jeepney ride going to Robinsons Place Dumaguete, then take a 5 minute walk towards South Road to easily reach TeleTech Dumaguete. Residents from Cebu can take […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

How to go to StudentsOnly Dumaguete?

Question: How to go to StudentsOnly Dumaguete? Answer: StudentsOnly Philippines (SOPHI) main call center office is currently situated in DCDB building, along Cervantes St., Dumaguete City. Nearest landmarks to StudentsOnly Dumaguete are Metrobank and Dumaguete Police Station. Residents from Dumaguete can easily get to SOPHI Dumaguete via jeepney ride travelling to Locsin St.; alight at […]

City Discovery Asia Pacific

City Discovery is a leading provider of sightseeing tours, travel experiences and ground transportation worldwide. City Discovery Philippines is about helping people and tourists make their travels an unforgettable experience in their lives from hotel where they stay, airline they use, the places that they visited and the activities that they did. City Discovery Asia […]

How to go to Qualfon Dumaguete?

Question: How to go to Qualfon Dumaguete? Answer: Qualfon Philippines has a satellite call center office located in Dr. V. Locsin cor Real St., Dumaguete City. Residents from Dumaguete can easily get to Qualfon Dumaguete via any jeepney ride going to V. Locsin cor Real. st; then take a 5 minute walk towards Qualfon office. […]

Cyber City Teleservices

The first call center in Southern Mindanao, Cyber City Teleservices was founded on 1999 and now ranks as a premier leader “CRM Solutions & Services “. CyberCity Teleservices provides a broad array of customer relationship management services customized to its partner’s requirements and operations to ensure that they work as one tea. Cybercity Teleservices provides […]

How to go to Newfield Quezon City?

Question: How to go to Newfield Quezon City? Answer: Newfield International Philippines has another call center training center located in President Tower, along Timog Ave., Quezon City. Nearest landmarks to Newfield Quezon City are Merci Restaurant and Pan De Manila. Residents from Philcoa, Fairview and nearby Quezon City areas can take a jeepney ride going […]

Call Centers in Dubai

With the advent of the social media revolution and dynamically changing profile of customers in the modern society has initiated the growth of the contact center industry in the Middle East particularly in Dubai. While the industry is still in the nascent stage compared to those in the Philippines and India, contact centers in Dubai […]

How to get to Stream Quezon City?

Question: How to get to Stream Quezon City? Answer: Stream Philippines call center has opened a new satellite office in Quezon City. Stream Quezon City is strategically located in SM North EDSA Annex, along EDSA, Quezon City. If you are coming from North Area (Quezon City, Cubao, Fairview), you should be familiar with SM North […]

How to go to MSGNI Quezon City?

Question: How to go to MSGNI Quezon City? Answer: Multi-Source Global Network main call center office is currently located in LOC building, along V. Luna corner eastwood ave., Quezon City. Nearest landmarks to MSGNI Quezon City are NSO building and Jollibee. Residents from San Juan, Sta. Mesa, Manila and nearby areas can take a LRT-2 […]

A need for Call Center Party List

The Philippines follow a bicameral legislative system in which legislature is composed of the higher chamber or senate and the lower chamber or the House of Representatives also known as congress. There are types of representatives in the Congress namely, representatives from congressional districts which comprises 80% of the House and sectoral representatives. The sectoral […]

Leads R US Philippines

Leads R US is a premium BPO company that aids companies in generating consumer interest or inquiry into products or services of a business. These leads can be produce for list building, e-newsletter list acquisition or for sales leads which is achieved by approached like umbrella of advertising, as well as organic search engine results […]

Master list of Call center Interview Questions

The interview is an essential and indispensable component of the recruitment process because it is through which that a potential employer can initially evaluate an applicant’s qualifications, personality and potential if they fit to the company requirements. While most call center companies have a structured questionnaire template, the formulation of what questions to ask during […]

Acme BPO Consulting

Established in 2001, Acme BPO Consulting is a business process outsourcing provider and advisory firm that provides a comprehensive range of back-office processes to help smart organizations improve their productivity, achieve quality operations while significantly cutting costs of operations. Acme BPO Philippines also helps companies’ offshoring operations by managing and deploying seat and included back-office […]

Alvion Asia Technologies

Alvion Asia Technologies is a business process outsourcing firm that leads in providing of high performance solutions for information and direct marketers. It was founded in 1999 by Vil Ezerins, who is also the current chairman of SoftServe. Alvion Asia evolved out of AccuData America, the largest independent distributor of compiled marketing data in America. […]

StudentsOnly Philippines SOPHI

Founded in 2008, Studentsonly Philippines SOPHI is a shopping outlet outsourcing center that exclusively provides customer support and telemarketing services for Boston-based companies, StudentsOnly.com and StudentUniverse.com. StudentsOnly is a company that provides automated student enrollment verification to companies providing or offer discounts to college students. StudentsOnly Philippines helps verify students so that only authentic students […]

Tips on Call Center Job Hunting

While there are a great work opportunities available in the booming call center industry in the Philippines, it is nevertheless difficult to get a job because of the tough competition among applicants. People planning to build a career in the call center industry should therefore be systematic in hunting for a job. Following are tips […]