Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

How to go to Sunpower Laguna?

Question: How to go to Sunpower Laguna? Answer: Sunpower Philippines main call center and manufacturing office is currently located inside Laguna Technopark, Binan, Laguna. Residents from Sta. Rosa, Binan and nearby Laguna locations can easily take a jeepney ride going to Laguna Technopark to reach Sunpower Laguna. Residents from Manila and nearby areas can take […]

Call Centers in Lipa

Lipa City in Batangas is a first-class located south of the Philippine capital of Manila. With its strategic location as a transport hub to the Visayas, the city serves as a gateway for many people. With the strong economic progress and urbanization of Lipa, it was hailed as one of the top next wave cities […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

InContact Philippines

Creating Tomorrow’s Contact Center, InContact Philippines is a BPO firm that specializes in providing on-demand software and agent optimization tools for call center companies to help them effectively support their customers with personalized interactions to achieve higher customer satisfaction, lower attrition and brand loyalty. InContact Philippines is recognized global leader and pioneer of cloud contact […]

Access Pointe Contact Solutions

No matter what kind of profession or industry you are looking through navigating the employment market can be difficult. Job seekers are finding hard to look for companies that matches their needs, goals and qualifications. In addition, even employers are getting a hard time finding the right person who will fit the job description and […]

Contact Center Association of the Philippines

The Contact Center Association of the Philippines (CCAP) is the official organization of call center companies in the Philippines that aims to promote the Philippines as the top destination for outsourcing contact center services and formulate professional standards and practices to ensure superior and world class quality services. CCAP is engaged in organizing learning, trading […]

Top 20 Call Centers In The Philippines Revealed

With all the call center companies setting up offices in the Philippines, it is important for us to identify the top 20 call centers today. This can serve as a guide for job seekers and current employees to ensure that they will only render their services to the best in the industry. Let us enumerate […]

Cosmotec Contact Centre

Cosmotec Contact Centre is an ISO-certified business process outsourcing (BPO) firm owned by Dr. Patrick Azanza that specializes in voice and non-voice call center services and especially caters an English speaking market namely from United States of America, Canada, United Kingdom, Australia, New Zealand and other Asian countries. Cosmotec Philippines specializes in outbound call center […]

World Pacific Contact Center Solutions

As a headhunter for customer service and tech support agents for both local and multinational contact centers based in the country, World Pacific Contact Center Solutions prides itself of its first-class staffing experience, modern technology and infrastructure that functions as the pillars for a winning alliance to Contact Center and BPO requirements. WCCS Philippines call […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

CosmoCom ePLDT

The Future of Contact Center Technology, CosmoCom is an IT service firm that provides a unified, all-IP contact center suite that allows companies to hastily, clearly and cost-effectively complete the most complicated customer interaction management requirements. Its revolutionary service integrates all customer contact functions, locations, and personnel embracing outsourcers and home agents on a single […]

A need for Call Center Party List

The Philippines follow a bicameral legislative system in which legislature is composed of the higher chamber or senate and the lower chamber or the House of Representatives also known as congress. There are types of representatives in the Congress namely, representatives from congressional districts which comprises 80% of the House and sectoral representatives. The sectoral […]

Call Center in Dubai

The boom of the call center industry is not only felt in the Philippines but in other countries as well like Dubai. In fact, Call centers have become a vital industry in the Dubai business sector that prides itself as one of the best developed organizational proficiencies in the world especially with the country’s adoption […]

Clipping Path Outsourcing

A clipping path is a graphics editing technique also known as “deep etching” that is used to shape or cut out a 2D image. It is a closed vector path in which an image or photo is outlined often to remove the background of the image. After removing the background behind the object, the object […]

Digitel – Digital Telecommunications Philippines

Established in 1987, Digital Telecommunications Philippines (“DIGITEL”) is one of the two largest telecommunications companies that dominate the nation. Digitel Philippines is a member of the JG Summit Group, one of the largest and most diverse conglomerates in the country which has companies from different industries from transportation, banking, real estate, petrochemicals and publishing, among […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

How to get to 24 by 7 Contact Solutions QC?

Question: How to get to 24 by 7 Contact Solutions QC? Answer: 24 by 7 Contact Solutions call center main office is in Quezon City. 24 by 7 Contact Solutions QC is currently located in Thompson’s Square, along Tomas Morato, Quezon City. Nearest landmark to 24 by 7 Contact Solutions QC is McDonalds. 24 by […]

Tips on Call Center Job Hunting

While there are a great work opportunities available in the booming call center industry in the Philippines, it is nevertheless difficult to get a job because of the tough competition among applicants. People planning to build a career in the call center industry should therefore be systematic in hunting for a job. Following are tips […]