How to go to Sunpower Laguna?

Question: How to go to Sunpower Laguna? Answer: Sunpower Philippines main call center and manufacturing office is currently located inside Laguna Technopark, Binan, Laguna. Residents from Sta. Rosa, Binan and nearby Laguna locations can easily take a jeepney ride going to Laguna Technopark to reach Sunpower Laguna. Residents from Manila and nearby areas can take […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

A need for Call Center Party List

The Philippines follow a bicameral legislative system in which legislature is composed of the higher chamber or senate and the lower chamber or the House of Representatives also known as congress. There are types of representatives in the Congress namely, representatives from congressional districts which comprises 80% of the House and sectoral representatives. The sectoral […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

How to go to Infinite Links Laguna?

Question: How to go to Infinite Links Laguna? Answer: Infinite Links main call center office is currently located in Franco Building, along Lopez Avenue, Los Banos Laguna. Nearest landmarks to Infinite Links Laguna are Los Banos Doctors Hospital and IC’S Bar. Residents from Sta. Cruz, Pansol, Calamba and nearby areas can take a jeepney ride […]

Top Companies in the Philippines

When it comes to identifying top companies, financial viability, stability, employee satisfaction, service and corporate social responsibility among others are often used as the standard criteria for measuring performance. In lieu of which, following are the top companies in the Philippines. San Miguel Corporation – Famous for its beer product, which has become household name […]

How to get to SPI Global Laguna?

Question: How to get to SPI Global Laguna? Answer: SPI Global has a satellite call center office located in Carmelray Park 2, Calamba, Laguna. Residents from Laguna and other nearby areas can easily take a jeepney ride going to Canlubang; alight at jeepney terminal and ride another jeepney going to CarmelRay Park 2; alight in front […]

How to go to Ascendas Laguna?

Question: How to go to Ascendas Laguna? Answer: Ascendas Philippines main call center office is currently located inside Carmelray Industrial Park II, Calamba, Laguna. Nearest landmarks to Carmelray II Gate are Iglesia ni Cristo and BPI bank. Residents from Batangas, Laguna provinces can take any jeepney/bus ride going to Calamba/Carmelray II; tell the driver to […]

Top 20 Call Centers In The Philippines Revealed

With all the call center companies setting up offices in the Philippines, it is important for us to identify the top 20 call centers today. This can serve as a guide for job seekers and current employees to ensure that they will only render their services to the best in the industry. Let us enumerate […]

Tagalog CSR Jobs

Tagalog CSR Jobs basically refer to customer service representatives that communicate in Tagalog or a mix of Tagalog and English. Most available Tagalog CSR Jobs usually pertain to call center of local companies that caters the local market. These include financial institutions such as credit card companies that uses a call center to call on […]

Tips on Call Center Job Hunting

While there are a great work opportunities available in the booming call center industry in the Philippines, it is nevertheless difficult to get a job because of the tough competition among applicants. People planning to build a career in the call center industry should therefore be systematic in hunting for a job. Following are tips […]

History of Call Center in the Philippines

A call center is a centralized office used delivery customer service through the phone such as receiving and responding to inquiries, collection of payments, providing tech support and other services which can be facilitated verbally through remote communications. Thus, call centers have longed existed in the Philippines however primarily providing services to the local market. […]

TryBPO Outsourcing Solutions

TryBPO Outsourcing Solutions is a BPO services and consulting firm that especially caters small and medium sized businesses enterprises by providing affordable measurable results through business solutions that impeccably integrate with a company’s current organizational structure and processes. TryBPO.com is a Philippines based company that initially started by serving as the support delivery center of […]

KGB Philippines

Prompted by the poor customer billing service of a Telco, Robert A. Pines and Evan Marwell founded INFONXX in New York on 1991. Today, the company now known as “KGB”, is the world’s biggest provider of branded directory assistance services in Europe and outsourced directory assistance services in the United States, with over a billion […]

Master list of Call center Interview Questions

The interview is an essential and indispensable component of the recruitment process because it is through which that a potential employer can initially evaluate an applicant’s qualifications, personality and potential if they fit to the company requirements. While most call center companies have a structured questionnaire template, the formulation of what questions to ask during […]

Sunpower Philippines

AS the world’s standard for Solar power, SunPower is the top manufacturer of highest-efficiency solar cells and solar panels that was incorporated in 1985 but had since been involved in solar technology in the 1970s. The company was conceived with the goal of developing sustainable energy resources for the world by advancing solar energy systems. […]

Alvion Asia Technologies

Alvion Asia Technologies is a business process outsourcing firm that leads in providing of high performance solutions for information and direct marketers. It was founded in 1999 by Vil Ezerins, who is also the current chairman of SoftServe. Alvion Asia evolved out of AccuData America, the largest independent distributor of compiled marketing data in America. […]