One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Why Work in a Call Center?

The call center industry is one of the biggest sources of employment for many of our young graduates and young professionals. This is especially because the industry offers flexibility in terms of what major course or degree was finished by the graduate. Hence, one can meet business graduates, IT graduates, teachers, nurses, social science graduates […]

Call Center Hoppers

Call center hoppers are call center employees – usually agents – who move from one call center company to another. Call center hopping is a common phenomenon in the call center industry and contributes to the high attrition or employee turn over rate in the industry. There are numerous reasons why employees hop for one […]

Taglish Call Center

A taglish call center is a call center company which renders its contact services in English and in Tagalog or a combination of both known as Taglish. This makes it a more sought after call center especially among Filipinos who are not well verse in talking in straight English. Call center companies that offer Taglish […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

Why work as a Call Center Nurse?

A call center nurse is a general term which could mean three different professionals. First, it may refer to a nurse working as a healthcare worker in a call center company, which is required in compliance of health or OSHA rules. The second refers to a special kind of nurse working in a health related […]

G3 Telecom Philippines

G3 Telecom is a facilities-based telecommunications reseller in Canada founded in 1999, whose varied network crosses Canada and the United States. It essentially operates modern switching equipment that provides crystal clear quality distance communication between the US, Canada, India, Pakistan, Sri Lanka and the Philippines, among others. The primary service provided by G3 Telecom is […]

Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

Pilipinas Teleserv

Pilipinas Teleserv is a contact center founded in the advent on the millennium that offers customer management services in multiple formats including voice, email, social networks, forums and even face to face contact. As one of the pioneers in the Philippine based contact center services, Pilipinas Teleserv call center is also a founding member of […]

Pacific Hub Corporation

Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines. Pacific Hub Corporation (PacificHub Philippines) – To engage in contact center and other business process outsourcing. Pacific Hub Corporation (PacificHub Philippines) caters various call center operations. The Pacific Hub Corporation brand stems from its AGILE values which stand for accountability, growth […]

Pizza Hut Call Center

Pizza Hut is one of the first fast food restaurants in the world that specialized in pizza. It started in 1958 Kansas and had since then expanded into a pizza chain all over the globe. It reached the Philippine shores in 1984. Today, there are over 140 pizza outlets strategically scattered throughout the archipelago. Pizza […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Sterling Global Philippines Job Openings

Sterling Global Call Center Now Hiring! Inbound and Outbound Agents for: Local (Top Telco Account) U.S, Australian and UK accounts Qualifications: With or without call center experience minimum of 3 months outbound experience is an advantage Aggressive goal-oriented individuals with excellent communication skills willing to work on shifting schedules Call Center Agents Quality Assurance (QA) […]

ABS-CBN Call Center

In ABS CBN, the ABS CBN call center could refer to two entities. First is the ABS-CBN Shared Service Center Pte., Ltd, a subsidiary of ABS-CBN Broadcasting Corporation which was established in 2008, whose main office is situated in Singapore. Its local regional office or the regional operating headquarters (ROHQ) is located in inside the […]

Motion Telecom Philippines

Motion Telecom is renowned telecommunications provider in Australia with especial markets in New Zealand, Hong Kong and USA, where it has International offices. The company offers a broad range of voice, data, web, and mobile services designed to meet the demands of residential/ individual and corporate users. As part of its rapid expansion, Motion Telecom […]

Call Center Job Hiring Process

In today‚Äôs world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

Call Center Multilingual Training

The call center industry is one of the industries in the world that directly requires multilingual services because it serves markets from different nations, cultures and languages. Thus, many call center companies use their multilingual capability to distinguish themselves from other BPO companies and highlight their ability to provide service to a global market. In […]

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]