How to go to Newfield Quezon City?

Question: How to go to Newfield Quezon City? Answer: Newfield International Philippines has another call center training center located in President Tower, along Timog Ave., Quezon City. Nearest landmarks to Newfield Quezon City are Merci Restaurant and Pan De Manila. Residents from Philcoa, Fairview and nearby Quezon City areas can take a jeepney ride going […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

How to get to Novenix Quezon City?

Question: How to get to Novenix Quezon City? Answer: Novenix Philippines main call center office is currently located in Eton Cyberpod Centris, along EDSA corner Quezon Avenue, Quezon City. Nearest landmarks to Novenix Quezon City are SM Hypermarket and McDonalds. Residents from Caloocan, Munoz and nearby areas can take a bus ride going to Quezon […]

How to go to Bodog Nation Quezon City?

Question: How to go to Bodog Nation Quezon City? Answer: Bodog Nation Philippines main call center office is currently located in Eton Cyberpod Centris, along EDSA cor Quezon avenue, Quezon City. Nearest landmarks to Bodog Nation Quezon City are Centris and MRT Quezon ave. station. Residents from Fairview, Novaliches, Project 6 and nearby QC areas […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

How to go to Genpact Quezon City?

Question: How to go to Genpact Quezon City? Answer: Genpact call center has a satellite office in Quezon City. Genpact Quezon City is currently located in One Cyberpod Centris, quezon city. North area residents (Caloocan, Munoz) and South Area residents can take a bus or MRT ride to Quezon Ave. station, then just take a […]

How to get to NCO Quezon City?

Question: How to get to NCO Quezon City? Answer: NCO Group main call center office is in ELJ Building (inside ABS-CBN Compound), Quezon City. If you are coming from North or South Area (Pasay, Paranaque, Las Pinas) via EDSA, just take the MRT to Quezon Avenue station, then take a 10 minute walk along Quezon […]

Top Ten reasons Why Work in Call Center

Working in a call center company has its advantages as well as disadvantages depending on the point of view of the working persons. Benefits also can have a positive impact on the part of the agent. But mostly the positive side is the one who outshine. To work as an agent in call Center Company […]

Vital Call Center Link

Founded on January 2004, Vital Call Center Link (VCC Link) principally serves as a contact center solutions provider that offers comprehensive human resource solutions to international customer contact companies from the development and setting up of customer service systems and processes, pooling of experienced and qualified manpower supply, and provision of sales and customer service […]

Taglish Call Center

A taglish call center is a call center company which renders its contact services in English and in Tagalog or a combination of both known as Taglish. This makes it a more sought after call center especially among Filipinos who are not well verse in talking in straight English. Call center companies that offer Taglish […]

How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

City Discovery Asia Pacific

City Discovery is a leading provider of sightseeing tours, travel experiences and ground transportation worldwide. City Discovery Philippines is about helping people and tourists make their travels an unforgettable experience in their lives from hotel where they stay, airline they use, the places that they visited and the activities that they did. City Discovery Asia […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Cyber City Teleservices

The first call center in Southern Mindanao, Cyber City Teleservices was founded on 1999 and now ranks as a premier leader “CRM Solutions & Services “. CyberCity Teleservices provides a broad array of customer relationship management services customized to its partner’s requirements and operations to ensure that they work as one tea. Cybercity Teleservices provides […]

Local Call Centers

Extending Help To Filipino People Through Local Call Centers The demand for customer support in the Philippines has increased in number over the years and that is the reason why local call centers have been born. Through the years, we do not only offer assistance to foreign countries but to fellow Filipinos as well. This […]

Day Shift Call Centers

The call center industry is known as an industry that operates during the night because most of the call center company’s clients are foreigners. This is one of the major reasons for the high employee turn over rate in the industry because many people are unable to adjust to the night working hours in the […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

Tagalog CSR Jobs

Tagalog CSR Jobs basically refer to customer service representatives that communicate in Tagalog or a mix of Tagalog and English. Most available Tagalog CSR Jobs usually pertain to call center of local companies that caters the local market. These include financial institutions such as credit card companies that uses a call center to call on […]