How to go to Sutherland Cubao?

Question: How to go to Sutherland Cubao? Answer: Sutherland Global Services has a satellite office located in 158 P. Tuazon Blvd, along 7th-8th Avenue, Cubao Quezon City. Residents from North Area (Munoz, North EDSA, QC) and South Area (Pasay, Paranaque, Las Pinas) can take a bus or MRT ride to Cubao; then take a 15 […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

How to get to Alphalink Cubao?

Question: How to get to Alphalink Cubao? Answer: Alphalink Global Solutions main call center office is currently located in Dona Consolacion Bldg., along Gen. Santos. St., Araneta, Cubao Quezon City. Nearest landmarks to Alphalink Cubao are Farmers Plaza and STI Cubao. Residents from Espana, Philcoa, Fairview and nearby areas can take any jeepney/FX taxi ride […]

How to go to Servimax Cubao?

Question: How to go to Servimax Cubao? Answer: Servimax Technologies main call center office is currently located in 20 North Road Corner 3rd Avenue, Cubao, Quezon City. Nearest landmark to Servimax Cubao is Camp Panopio PNP General Hospital. If you are coming from North Area (Caloocan, Munoz), take a bus ride along EDSA and alight […]

How to go to APAC Cubao?

Question: How to go to APAC Cubao? Answer: APAC call center main headquarters is located in Araneta Center, Cubao, Quezon City. APAC Cubao is currently in Lot 1 Cyber Park, Araneta Center. If you are coming from EDSA, just take the MRT ride to cubao station, then take take a 5-10-minute walk towards back of […]

How to get to Telus Cubao?

Question: How to get to Telus Cubao? Answer: Telus Philippines has a satellite office in Cubao, Quezon City. Telus cubao is currently located in Telus House, Araneta Center. You can easily get to Telus Cubao via MRT ride to cubao station, then take a 5-10 minute walk towards back of farmers, then turn right to […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

How to go to Northstarr Quezon City?

Question: How to go to Northstarr Quezon City? Answer: Northstarr Services main call center office is currently located STG Building, along P. Tuazon, Cubao, Quezon City. Nearest landmarks to Northstarr Quezon City are UCPB, SM Cubao and Alimall. Residents from Pasig, Marikina, Antipolo and nearby areas can take a jeepney/fx taxi ride to Cubao; alight […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Northstarr Services

A striving force towards your goals, Northstarr Services is a business process outsourcing company that specializes in human resource management, talent sourcing and recruitment. Northstarr Services Philippines was conceptualized on the premise that the human resources are the most important assets of any organization and serves as the building blocks for a company’s competitive edge […]

How to go to Lasermed Pasig?

Question: How to go to Lasermed Pasig? Answer: Lasermed Outsource Solutions main call center office is currently located in AB Sandoval building along Oranbo drive corner Shaw boulevard, Pasig City. Nearest landmarks to Lasermed Pasig are BDO, Dunkin Donuts and LTO Pasig. Residents from Mandaluyong, Kalentong, Sta. Mesa, Quiapo and nearby areas can take a […]