How to go to Nucomm Ortigas?

Question: How to go to Nucomm Ortigas? Answer: Nucomm International Philippines main call center office is located in Ortigas Building, along Ortigas cor. Meralco Avenue, Pasig City Philippines. Nearest landmarks to Nucomm Ortigas are Meralco Office and Metrowalk. Residents from Pasig and nearby areas can take a jeepney ride to Shaw (via Meralco) and alight […]

How to go to DPC Data Ortigas?

Question: How to go to DPC Data Ortigas? Answer: DPC Data Philippines main call center office is currently located in Unionbank Plaza, along Meralco Avenue, Ortigas Center, Pasig City. Nearest landmarks to DPCData Ortigas are Metrowalk and Marco Polo Ortigas. Residents from Pasig, Cainta and nearby areas can take a jeepney ride going to EDSA-Crossing […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

How to go to Izone Ortigas?

Question: How to go to Izone Ortigas? Answer: Izone Technologies call center main office is in Ortigas Center, Pasig City. Izone Ortigas is currently located in Orient Square building, ortigas center, Pasig. If you are coming from EDSA, just take the MRT ride to ortigas station, then take a 15-minute walk going to Ortigas central […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

How to get to G3 Ortigas?

Question: How to get to G3 Ortigas? Answer: G3 Philippines main call center office is currently located in Raffles Corporate Center, along F. Ortigas (Emerald ave.), Ortigas Center, Pasig City. Nearest landmarks to G3 Ortigas are KFC Emerald and Greenwich Emerald. Ellora Telecom is the local affiliate company of G3 Philippines. Residents from Pasig, Cainta […]

How to go to Northstar Ortigas?

Question: How to go to Northstar Ortigas? Answer: Northstar Solutions main call center office is located in Raffles Corporate Center, along F. Ortigas Jr. Avenue, Ortigas Center, Pasig City. Nearest landmarks to Northstar Solutions Ortigas are KFC restaurant and Figaro coffee shop. Residents from North & South Area can take a bus or MRT ride […]

How to go to AICOM Ortigas?

Question: How to go to AICOM Ortigas? Answer: AICOM Solutions call center has a satellite office in Ortigas Center, Pasig City. AICOM Ortigas is strategically located in Orient Square Building, along Emerald Avenue, Ortigas Center. If you are coming from North Area (quezon city, caloocan, etc) or south area (Paranaque, Las Pinas, Cavite, etc), just […]

How to get to Harbour IT Ortigas?

Question: How to get to Harbour IT Ortigas? Answer: Harbour IT Asia main call center headquarters is located in UnionBank Plaza building, along Meralco ave., Ortigas Center, Pasig City. Nearest landmarks to Harbour IT Ortigas are Metrowalk and Marco Polo Ortigas. Residents from Pasig, Antipolo and nearby areas can easily get to Harbour IT Ortigas […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

Rosas Garden Hotel

Rosas Garden Hotel which literally translates to Roses Garden hotel is a four star 24 room hotel that prides itself to quench the desires of all types guest including business travellers and leisure guests. Its rooms are tailor fit to meet and surpass client expectations, with its professional and highly trained personnel with warm smiles, […]

Aegis PeopleSupport Philippines Job Openings

AEGIS is currently looking for Customer Service and Technical Support Representatives for the following verticals: Travel & Hospitality Travel Specialists Travel Sales Representatives Consumer services Hotel Reservations Specialists Technology and Telecommunications Financial Software Specialists IT Sales Technical Support Agents Conferencing Agents Banking Collections Specialists Banking Specialists Can you speak Cantonese? Aegis is looking for Chinese […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

How to get to Advatech Makati?

Question: How to get to Advatech Makati? Answer: Advatech Transcription Philippines main call center office is currently situated in Sogo Hotel building, along EDSA, Guadalupe Nuevo, Makati City. Nearest landmarks to Advatech Makati are KFC and Guadalupe overpass. If you are coming from EDSA, the fastest way to Advatech Makati is via MRT ride to […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]