How to get to Convergys Festival Mall?

Question: How to get to Convergys Festival Mall? Answer: Convergys Philippines has a satellite call center office (recruitment hub) located inside Festival Mall, Alabang, Muntinlupa. Residents from Las Pinas and nearby areas can easily take a jeepney/FX ride along Alabang-Zapote rd and alight near jeepney terminal; take a 5-10 minute walk to reach Convergys Festival […]

Fisher Mall Philippines

Fisher Mall is a new mall in the Philippines set to open at the end of 2013 in Quezon City. In Fisher Mall, fashion is not just a statement but a lifestyle. It is a mall where trends are not merely followed but are set; where a fun time is not promised, but expected. It […]

Lumina Mall Cavite

The Lumina Mall in Cavite refers to the Lumina Point Mall located at the Lumina junction at Imus Cavite Philippines. Strategically located at a junction road leading to the city proper of Imus, the Lumina Point mall is convergence of people that will be home for commercial stores and entertainment centers for the people of […]

Call Centers inside the Mall

With shopping malls fast becoming small cities, many service businesses have opted to put up their business branches inside malls. Aside from the retail shops for clothing wear, sports and other retail goods that one usually sees in malls, people can now find dental clinics, barber shops, and other service oriented business inside malls. The […]

What is Shifting Schedule?

Shifting schedule pertains to the varying time of work of an employee as compared to a fixed schedule. The idea of a shifting schedule emanated for the concept of shift work which in turn arise out of the need of a company to work and provide service 24 hours 7 days a week. Since, the […]

Cabanas Garden Mall

The premiere town center of Malolos. The Cabanas Garden Mall is the first garden-type mall in the province of Malolos Bulacan that was established in 2008.The mall is more than just a place for shopping but is envisioned as the city’s new gathering place, the town center where residents of Malolos and its neighboring towns […]

Night shift or Day Shift?

Shifting is an employment practice used to schedule employees in order to ensure that company operates and provide service 24 hours of the clock each day. It is a common practice in the call center industry whose clients are in other parts of the world and thus considers the geographical time difference in providing service. […]

How to go to ASEC Asia Alabang?

Question: How to go to ASEC Asia Alabang? Answer: ASEC Asia Philippines main call center office is located in Asian Star Building, within Filinvest Corporate City, Alabang. Residents from North area (Quezon City, Pasig, Makati) can take a bus ride to Alabang; ask if the bus driver can drop you near Festival mall; if not […]

West Contact Services

At West Contact Services, clients are afforded cutting edge technology. West call center also conducts intensive research to ensure the development of the perfect solutions that fits a client in their respective industry. West Contact Services provides up to date reporting mechanism to ensure its clients of complete transparency and monitoring of customer interactions. West […]

Adapting to Night Shift Work

Sleep deprivation is one of the major problems in night shift work especially in the call center industry. Agents and employees are then encourages to adjust to a night shift schedule in order to cope with or adapt to the night shift work. But how exactly do you adapt to a night life? Adapting to […]

Benefits of Team Scheduling

Team-based scheduling basically means approaching the determination and establishment of work schedule as a group or team instead of individually. This essentially means engaging the participation of every member of the group in scheduling tasks so that the organization can comprehensively integrate the requirements of each member in terms of whom and when one member […]

Call Center Lay Off

At the height of the 2008 global financial recession, the Philippines experienced mass lay offs in some multinational companies especially in the IT manufacturing sectors. The call center industry also experienced some lay offs as companies streamlined their operations to realign themselves with the stagnation and decrease of economic activity especially in the US. The […]

How to go to Hubwoo Alabang?

Question: How to go to Hubwoo Alabang? Answer: Hubwoo Philippines main call center office is currently situated in Insular Life building, along Commerce avenue, Filinvest Alabang, Muntinlupa. Nearest landmarks to Hubwoo Alabang are Citibank Filinvest and Festival Mall. If you are coming from EDSA, take a MRT ride to Magallanes station; then take a bus […]

How to go to Technion Alabang?

Question: How to go to Technion Alabang? Answer: Technion Communications main call center office is currently located in Insular Life Center building, along Corporate avenue, Alabang, Muntinlupa. Nearest landmarks to Technion Alabang are Festival Mall and Citibank. Residents from Las Pinas and nearby areas can take a jeepney ride going to Alabang-Metropolis; alight at Corporate […]

Dell Philippines

With its global customer program, Dell Customer Contact Center was able to offer specialized set of support services for its Asian customers. It centralized the ordering and billing processes, facilitated product customization particularly of proprietary software while maintaining the benefits of local distribution and localize onsite hardware support service. As part of its Philippine campaign, […]

Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Founded on 1986 […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

AIG Business Processing Services

AIG or the American General Life Business Processing Services Inc. is a combined business enterprise between Philam Life and the AIG. AIG Business Processing Services is one of the best known and prestigious life insurance and retirement savings products in the United States. It was recognized and introduced in 2002 and from then on the […]

Asia Premier Philippines Job Openings

Asia Premier One source on the rise. We are looking for energetic individuals with the strong drive to succeed and ready to fill in our vacant position. We have great benefits that you can enjoy! Competitive Compensation package Paid Training With Night Differential Lead Generation Call Center Associate Admin Coordinator International Academic Consultants – Lead […]