McDo Call Center

The Mcdo Call Center pertains to the delivery service of McDonalds which was established way back in 2002 that provides deliveries 24/7 in Metro Manila and Metro Cebu. Mcdo Call Center manages the order taking and delivery operations of McDonalds through its 8-MCDO hotline or it’s newly launched online delivery website. Customers can order hot […]

How to go to Convergys Bacolod?

Question: How to go to Convergys Bacolod? Answer: Convergys Philippines has a satellite call center office located in Two San Parq along Lacson St., Bacolod City. Residents from Bacolod can take a jeepney ride going to Robinsons Place Bacolod; alight at Sta. Clara ave and take a 5 minute walk to reach Convergys Bacolod. Nearby […]

How to go to Hit Rate Bacolod?

Question: How to go to Hit Rate Bacolod? Answer: Hit Rate Solutions main call center office is currently located in Lopue’s Center East Block building, along Carlos Hilado highway, Bacolod City. Nearest landmarks to Hit Rate Bacolod are Mang Inasal and DFA Bacolod. Residents from Bacolod can get to Hit Rate Bacolod via taking a […]

How to get to Teletech Bacolod?

Question: How to get to Teletech Bacolod? Answer: Teletech Philippines has a satellite call center office located in Robinson’s Cybergate Metro, along Araneta ave., Singcang, Bacolod City. Residents from Bacolod and nearby areas can take a jeepney ride going to Robinsons Metro; and take a 5-10 minute walk to reach Teletech Bacolod. If you are […]

How to get to Teleperformance Bacolod?

Question: How to get to Teleperformance Bacolod? Answer: Teleperformance philippines has a satellite office in Bacolod city. Teleperformance bacolod is currently located in Luxur Place along Magsaysay Avenue, Bacolod City. You can get to Luxur Place via jeepney ride travelling along Magsaysay Avenue, and alight near Bacolod City Police office to reach Teleperformance Bacolod. You […]

How to get to Transcom Bacolod?

Question: How to get to Transcom Bacolod? Answer: Transcom Asia call center has expanded their operations in Bacolod City. Transcom Bacolod office is currently located in Transcom City Building, Tangub. You can get to Transcom Bacolod via jeepney ride going to Old Bacolod Airport (Araneta highway) and alight in Transcom building. You can follow directions […]

Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on […]

MDS Call Solutions

MDS Call Solutions, Inc. or MDSCSI a business process outsourcing company that specializes in contact center services and customer relationship management. MDS Call Solutions believes on its dedication and responsibility in delivery unparalleled customer service and customer friendly customer contact center solutions for all its partner clients. Founded in 2007, MDS Call Solutions was originally […]

Fast Food Call Centers

With the end objective of providing greater convenience to its customers, many fast food chain restaurants have established their delivery systems through which customers can simply order by calling them and the food will be delivered right into the customer’s doorsteps. Because of this trend, many fast food companies have put up call center services […]

Transcom Philippines

Established in 1995 by Kinnevik, a Swedish investment company, Transcom started in the Philippines in 2007 through the acquisition on NuComm International, the biggest private customer relations management outsourcing company on 2007. Today, Transcom Philippines has over 3000 employees in three delivery centers in the Philippines providing offshore services to clients in North America and […]

Chowking Call Center

On 2009, the Chowking restaurant, the no. one fast food company that delivers Chinese recipe menu in the Philippines has launched its delivery service unit which is now commonly known as the Chowking Call Center. In collaboration and partnership with Ventus Call Center Company, a subsidiary of the biggest telecommunications provider in the Philippines, the […]

Call Center Management Strategies

Call center management is a very broad subject that can be overwhelming for a professional hands-on supervisor to undertake considering the time constraints. However, there are simpler approaches to call center management that comprehensively covers the different factors crucial for effective customer service delivery. Effective service is comprised mainly by three major components namely effective […]

A&E Global Fusion Philippines

A&E Global Fusion, a California based BPO Company that provides IT outsourcing services and contact center services. For the former, the company providing in IT-enabled services and consultancy to connect clients with top-tier technical professionals to fulfill projects and deal with current technology needs. This includes project management, system integration, software development, web development, conversion […]

Hit Rate Solutions

Hit Rate Solutions is a US-based call center company that caters small and medium-sized businesses to optimize their operational costs, improve business performance and expand their market. The company was founded with the objective of assisting businesses avail the true benefits of outsourcing by reducing labor costs and spurring market growth without need for additional […]

Garrett & Talon Philippines

Garrett & Talon Inc. in the Philippines is an in-house BPO company that provides a broad range of customer support services to the customers of “JustFlowers”, a world renowned flower delivery company that operates across the 50 states of America and around the world since 1996. JustFlowers is a premium flower retailer that specializes in […]

Pizza Hut Call Center

Pizza Hut is one of the first fast food restaurants in the world that specialized in pizza. It started in 1958 Kansas and had since then expanded into a pizza chain all over the globe. It reached the Philippine shores in 1984. Today, there are over 140 pizza outlets strategically scattered throughout the archipelago. Pizza […]

BPO TeleQuest

We perform. We deliver. BPO TeleQuest is business process outsourcing firm founded on 2012 that specializes in contact service and customer relationship management services. BPO TeleQuest Philippines is comprised of an experienced team of committed and professional BPO agents that delivers its services in specialized telemarketing, lifestyle research and web consultancy. BPO TeleQuest provides outbound […]

ICT Group

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]

Globewest Finance Philippines

Serving your financial needs, Globewest Finance is a loan and financial providing firm that helps individuals and medium scale business organizations reach their dreams by providing the necessary funding support that they need to pursue their endeavors and attain success. Organized in 2004, the company was designed to help fulfill its client’s financial requirements at […]

Global Support Solutions

Global Support Solutions (GSS) is a leading Philippine outsourcing company that specializes in both inbound and outbound customer support services. GSS Philippines was conceptualized to address the need for companies to free themselves of their time and resources to focus on their core operations and assign peripheral operations like customer service and outbound prospecting for […]