Call Centers in Bulacan

The province of Bulacan promises to be a new seat of urbanization and commercialization not only because of its proximity to the National Capital Region but because of the much anticipated LRT extension in Malolos Bulacan which will definitely facilitate faster and cheaper transportation from Bulacan to Manila and vice versa. Because of this, Bulacan […]

McDo Call Center

The Mcdo Call Center pertains to the delivery service of McDonalds which was established way back in 2002 that provides deliveries 24/7 in Metro Manila and Metro Cebu. Mcdo Call Center manages the order taking and delivery operations of McDonalds through its 8-MCDO hotline or it’s newly launched online delivery website. Customers can order hot […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

American Home Service Center

American Home Appliances is one of the most sought after brands when it comes to appliances in the Philippines. It is especially popular for microwaves among Filipinos as evinced by the fact that the American Home microwave oven is the top selling microwave in the country eight consecutive years now. Lately, AH brand of washing […]

How to go to MontPac Clark?

Question: How to go to MontPac Clark? Answer: Montgomery Pacific Outsourcing Philippines has another satellite call center office located in Unit 18-A, inside PhilExcel Business Park, Clark, Angeles Pampanga. Nearest landmark to MontPac Clark is BDO Bank. Residents from Angeles, Mabalacat and nearby areas can easily reach MontPac Clark via jeepney ride to SM Clark; […]

Cignal TV Customer Service

Cignal Digital TV is a satellite television service provider in the Philippines that is owned and operated by Media Scape. The company was the first to offer digital television broadcast which allow viewers to enjoy the digital quality ouput of the HD televisions in regular local broadcasts. It also can accommodate interactive services provided on […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Quality Media Philippines

Not your ordinary social media company, Quality Media Philippines is a business outsourcing firm that helps companies thrive in the World Wide Web which is the new battle global market domination is fought. Quality Media Philippines is comprised of a team of professional web designers, social media experts, and web marketing gurus that will help […]

Local Call Centers

Extending Help To Filipino People Through Local Call Centers The demand for customer support in the Philippines has increased in number over the years and that is the reason why local call centers have been born. Through the years, we do not only offer assistance to foreign countries but to fellow Filipinos as well. This […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

Metacom BPO Solutions

Metacom Business Process Outsourcing Solutions is Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Metacom BPO Philippines is to assist organizational companies and individuals to focus on their core […]

MDS Call Solutions

MDS Call Solutions, Inc. or MDSCSI a business process outsourcing company that specializes in contact center services and customer relationship management. MDS Call Solutions believes on its dedication and responsibility in delivery unparalleled customer service and customer friendly customer contact center solutions for all its partner clients. Founded in 2007, MDS Call Solutions was originally […]

Destiny Cable Customer Service

Destiny Cable is the second largest cable television subscription service in the Philippines today providing services in the national capital region and other metro areas in the provinces. It is currently known as Global Destiny Cable after it partnered with Global Cable in 2001, which further reinforced and standardized its cable television endeavors. Global Destiny […]

PLDT Call Center

The PLDT Call center is a general term which could refer to two entities namely, the PLDT hotline call center or the SPi Global. The former pertains to the call center that receives calls when PLDT customers and subscribers call PLDT centralized hotline numbers for inquiries, request for telephone repair service, directory assistance, operator assistance […]

i-Contacts Philippines

i-Contacts Corporation or i-Con for short is a wholly owned subsidiary of Smart Communications Inc. that serves as a multi-channeled contact center service provider that help companies connect with their customers via voice, fax, internet and Short Messaging System (SMS). iContacts Philippines was established in 2001 serving as independent contact center that mainly provides customer […]

Alliance Call Centre

Alliance Call Centre caters their services exclusively for the tourism industry. Main services they offer to their customers are booking the clients online. In order for Alliance Call Center to minimize their time the company helps the tourist to make their vacation a memorable one. Being able to avoid the hassle in calling a certain […]

Sun Cellular Customer Service

Sun Cellular is one of the three biggest mobile and wireless telecommunications provider in the Philippines. It was originally known as the Digitel Mobile Philippines, Inc. (DMPI), and was established by Digitel in 2001 Sun Cellular offers a broad array of service innovations including voice, messaging and international roaming services, internet connection among many others. […]

SSS Call Center

The SSS or Social Security system is the government arm mandated to develop and promote a viable, universal and equitable social security protection strategy to the Filipinos working in the private sector. This is in line with the state policy to establish, develop and promote a social security system that will provide considerable protection to […]

Imarflex Service Center

Established in 1973, Imarflex Philippines was a subsidiary of Imarflex Japan which aimed to provide quality home appliances in the Philippines. Renowned today as one of the top consumer appliance companies in the Philippines, Imarflex had become popular for its innovative and premier quality products such as the Turbo Broiler. Other known appliances under the […]