Information: moa pldt ojt

PLDT Call Center

The PLDT Call center is a general term which could refer to two entities namely, the PLDT hotline call center or the SPi Global. The former pertains to the call center that receives calls when PLDT customers and subscribers call PLDT centralized hotline …

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies …

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone …

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to …

Ramping Account

Ramping account refers to an account in which there is an anticipated significant increase of calls or demand which is usually caused by market expansion. Thus, ramping accounts are often associated with the need for immediate hiring of new agents to fill in …

NCO Philippines Job Openings

Call Center Agents for Immediate Hiring! Training and Quality Manager Team Manager – Sales (QC) Senior Operations Manager (Clark, Pampanga) HR Masterdata Administrator Apply Now! free prepaid phone cards for those who will pass the day’s assessment. Available Positions: Technical Support Representatives Customer …

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency …