One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

How to go to 2Go Paranaque?

Question: How to go to 2Go Paranaque? Answer: 2GO Call center has a satellite office located in Columbia Airfreight Complex I, along MIASCOR Drive, NAIA Avenue, Paranaque City. Nearest landmark to 2GO Paranaque is Duty Free Philippines. Residents from Manila and nearby areas can take a FX taxi ride (available in Lawton) going to Sucat […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

How to go to BHM BPO Paranaque?

Question: How to go to BHM BPO Paranaque? Answer: BHM BPO Philippines has another call center office located inside UPS-4 subdivision, along West Service Road, Paranaque. Nearest landmark to BHM BPO Paranaque is Wimpex building. Residents from Paranaque can easily get to BHM BPO Paranaque via jeepney ride going to Sucat-highway; then take a tricycle […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

West Contact Services

At West Contact Services, clients are afforded cutting edge technology. West call center also conducts intensive research to ensure the development of the perfect solutions that fits a client in their respective industry. West Contact Services provides up to date reporting mechanism to ensure its clients of complete transparency and monitoring of customer interactions. West […]

How to go to Dun and Bradstreet Paranaque?

Question: How to go to Dun and Bradstreet Paranaque? Answer: Dun and Bradstreet Philippines main call center office is currently located in Cargohaus building, along Old MIA road, Vitalez, Paranaque. Nearest landmarks to D&B Paranaque are NAIA 2 Terminal and Cargo terminal. If you are coming from EDSA, take a bus ride going to MIA […]

How to go to SPI Global Paranaque?

Question: How to go to SPI Global Paranaque? Answer: SPI Global main office is located in front of NAIA 1 terminal, Sucat Paranaque. SPI Global Paranaque is perfect for residents of Paranaque, Las Pinas, Cavite who wants to work in the call center industry. If you are coming from Cavite, just take a bus ride […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Top 10 Resignation Reasons in Call Center

Call Center Company in the Philippines is very much in demand. That is why any graduate of 4 year course can apply and work as a call center, and applying in this company is as easy as 123, but there are also a limitations. The agent will satisfy his needs for some time and enjoying […]

Asia Talk Telecom

Asia Talk Telecom Philippines main services and products includes providing quality, reliable long distance services to meet their customers’ needs and wants in terms of communications. Asia Talk Telecom’s one of a kind customer’s services is to have saving plans that contains in –state, state to state and international long distance, these are designed to […]

Startek Philippines

Startek Philippines is a business process outsourcing (BPO) company with over 25 years of experience in to creating a constructive and affirmative impact on its clients’. It works under the mission to empower its people to contest for its customer’s products to ensure a return of value to its stakeholders. Responding to the rigors of […]

Netcast BPO

A new kind of BPO partnership. Netcast BPO is business process outsourcing firm with expertise in areas of technology, client management and operational delivery. The company mixes the best talent, the best technology and over 100 years of experience facilitating sales delivery, expending satisfactory customer service, advancing cost effectiveness in contact management and customized software […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]