Part Time Jobs in Call Center

Part-time jobs refer to a type of employment in which employee renders less than the average 40 hours a week of a full time job. Part time jobs usually refer to jobs in which workers work 30 or less hours per week or 4 hours a day. Part-time jobs have drastically increased in the last […]

How to get to NCO Group Marikina?

Question: How to get to NCO Group Marikina? Answer: NCO Group has a satellite call center office located in Blue Wave Mall at Marquinton, along Sumulong Highway, Marikina City. If you are coming from EDSA (North & South Area residents), you can take the MRT ride to Cubao station; then take a 5-10 minute walk […]

Work as Part Time Call Center Agent

The call center industry has one of the highest employment turnover rates. Employees come and go or move from one company to another. The high turn over rate was primarily attributed to health concerns because of the night shift schedule in the industry. This however does not affect the stability of the industry because of […]

How to go to Sykes Marikina?

Question: How to go to Sykes Marikina? Answer: Sykes Philippines has a satellite call center office located in eCom Building, Riverbanks Mall, Marikina City. Residents from Marikina, Cubao, Pasig, Cainta and nearby areas can easily get to by taking a jeepney ride going to Marikina; alight at Riverbanks Mall and take a 3-5 minute walk […]

How to go to Virtual Assistants Marikina?

Question: How to go to Virtual Assistants Marikina? Answer: Virtual Assistants International main call center office is currently situated in Twin River II Subdivision, Parang, Marikina. Nearest landmarks to Virtual Assistants International are Fairlane Market and Shell Gas Station. If you are coming from EDSA, take a bus or MRT ride to Cubao station; walk […]

How to Lower Handle Time?

Average handle time (AHT) or simply handle time is measure used in the call center industry to quantify the time duration of one transaction. This is normally calculated from the customer’s initiation of the call up to the time the call is ended, which is included any hold time, talk time and other related activities […]

How to Lower AHT?

In order to optimize the average handling time or AHT of an call center agent, it is important to dissect the AHT to its different components and address this elements one by one. AHT refers to the duration of a single transaction from the moment a client initiated a call up to the time when […]

Tips to Reducing Hold Time

Hold time refers to the time a customer needs to wait on the phone before a customer service representative becomes free to serve the customer. Time is gold for both that customer and the company. The longer the hold time, the bigger the chance a customer gets frustrated to the detriment of the company. The […]

Data Encoder Job

Data encoding or data entry is the act of transcribing or inputting information or data into another form usually in computerized system. Forms of data that encoders might transcribe included documents that are hand written, data that are in audio format, data in spread sheets, databases which included a series of codes like numbers, letters […]

ICT Group

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]

Medical Coding Services

Medical coding services gained its popularity over the years. A lot of medical encoders all across the globe benefit from this type of job because of the increasing demands in the past years. Most insurance companies make use of the services of a medical coder because they need a lot of information regarding a particular […]

Cordia Philippines

Cordia-Philippines is business process outsourcing company that provides customer support services to clients of Cordia Corporation, a US company that provides local and long distance telecommunications services in over 60 countries using voice over Internet Protocol (VOIP), conventional cable lines and other internet phone services. Cordia Philippines operates in different operating subsidiaries in different companies […]

Teledevelopment Philippines Job Openings

Jump start your career in 2013 with TeleDevelopment! Apply now and get hired on the spot! Possible 20K-40K signing bonus. Now hiring: Cubomser Service Representatives(Financial, Telco, Sales, Healthcare) Technical Service Representatives Payroll Specialists Team Leaders Medical Billers, Medical Coders USRNs Credit Card and Collections Support Bilingual Speaking Agents (Cantonese, Mandarin, Bahasa Melayu/Indonesia, Thai, Spanish, Japanese […]

Imax BPO Solutions

Founded in 2013, iMax BPO is a Philippine based business process outsourcing firm that specializes in Back Office Processing, Customer Service, Marketing Solutions, Professional Services, Sales and Saves Programs, and Technical Support, Social Media Marketing and Optimization, as well as Integrated and Customer Management Solution Services for small to large companies mainly from Canada, UK, […]

Acquire Philippines Job Openings

Customer Service Reinvented. Upholding a Culture of Ownership. Simply Authenticity. Be Part of Our Outbound Sales Dayshift Team. Join us now for a prosperous 2013! Now Hiring: Inbound Sales Outbound Sales Customer Service Technical Support Directory Assistance Day and Night Shift Positions available Are you a Top Seller? Come join Acquire Philippines Outbound Sales Team. […]