Part Time Jobs in Call Center

Part-time jobs refer to a type of employment in which employee renders less than the average 40 hours a week of a full time job. Part time jobs usually refer to jobs in which workers work 30 or less hours per week or 4 hours a day. Part-time jobs have drastically increased in the last […]

Work as Part Time Call Center Agent

The call center industry has one of the highest employment turnover rates. Employees come and go or move from one company to another. The high turn over rate was primarily attributed to health concerns because of the night shift schedule in the industry. This however does not affect the stability of the industry because of […]

Tips to Reducing Hold Time

Hold time refers to the time a customer needs to wait on the phone before a customer service representative becomes free to serve the customer. Time is gold for both that customer and the company. The longer the hold time, the bigger the chance a customer gets frustrated to the detriment of the company. The […]

How to Lower Handle Time?

Average handle time (AHT) or simply handle time is measure used in the call center industry to quantify the time duration of one transaction. This is normally calculated from the customer’s initiation of the call up to the time the call is ended, which is included any hold time, talk time and other related activities […]

How to Lower AHT?

In order to optimize the average handling time or AHT of an call center agent, it is important to dissect the AHT to its different components and address this elements one by one. AHT refers to the duration of a single transaction from the moment a client initiated a call up to the time when […]

How to get to BPO International CDO?

Question: How to get to BPO International CDO? Answer: BPO International Philippines has a satellite call center office located in Angeles building, along Capt. Roa cor. Gen. A. Luna st., Bugo, Cagayan de Oro. Nearest landmarks to BPO International CDO are Centrio Mall and Goodyear Servitek. Residents from CDO can easily get to BPO International […]

How to go to Concentrix CDO?

Question: How to go to Concentrix CDO? Answer: Concentrix Technologies has a satellite call center office located in Trade Street, Pueblo de Oro IT Park, Cagayan De Oro. Residents from Cagayan de oro can take a jeepney ride going to SM City Cagayan; alight near Phoenix gas station and take a 5 minute walk towards […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

Hiring Undergraduates in Call Center

The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree. The English communication skill of an applicant is what is important. Moreover, potential agents anyway would […]

Transcom Philippines Job Openings

Excellence in technology and innovation meets excellence in global customer service. Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities! Email/Chat Support Representatives […]

Telus Philippines Job Openings

Discover your own tropical career paradise. Join TELUS today and be part of summer’s hottest team! Now Hiring: Sales Representatives Technical Support Representatives Customer Care Representatives Chat Support Representatives Customer Experience Coaches Team Leaders Sales Coaches IT Professionals Human Resource Professionals Finance Professionals CSRs & TSRs for TELUS Taguig 50 TSR for DSL Connection Account […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Pacific Hub Corporation

Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines. Pacific Hub Corporation (PacificHub Philippines) – To engage in contact center and other business process outsourcing. Pacific Hub Corporation (PacificHub Philippines) caters various call center operations. Pacific Hub is Filipino-owned BPO company currently considered as the fastest growing multi-channel solutions provider […]

Ivoline Contents Center

Ivoline stands for International Voice Online. Ivoline Contents Center is call center company that provides online English Language Tutorial services especially catering Koreans from students, businessmen, professionals and all other types of people interested in learning how to communicate, read and write in English more fluently. With the rapid phase of globalization, Ivoline Content Center […]

How to get to Arriba Telecontact Cagayan de Oro?

Question: How to get to Arriba Telecontact Cagayan de Oro? Answer: Arriba Telecontact main call center office is currently located in Rosario Arcade, inside Limketkai Center, Cagayan de Oro City. Nearest landmarks to Arriba Telecontact Cagayan de Oro are Gold City Coliseum, Robinsons Mall CDO. Residents from Cagayan de Oro can easily get to Arriba […]

Link2Support Philippines

Link2Support (L2S) is business process outsourcing company that specialized in providing technical solutions through voice, chat, email and other value added services. Its expertise in technical support created the strategic niche of the company, upon which Link2Support created its brand name in the industry. The company successfully operated to provide tech support service to multinational […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]

Gameloft Philippines

Gameloft is a leading global publisher of digital and social games. To keep ahead of the game, it continues to look ahead, understand the trends and forces that allow it to always provide the best gaming experience and move swiftly to prepare for what’s to come. It aims of allowing its customers to play games […]