How to get to I-Merge Online Alabang?

Question: How to get to I-Merge Online Alabang? Answer: I-Merge Online satellite call center office is situated in Aurora building, along Alabang-Zapote road, Alabang, Muntinlupa. Nearest landmarks to I-Merge Online Alabang are Alabang Medical Center, Yellow Cab and Abenson. Residents from Las Pinas, Alabang, Muntinlupa and nearby areas can get to I-Merge Online Alabang via […]

How to go to Occos Alabang?

Question: How to go to Occos Alabang? Answer: Occos Philippines main call center office is currently located in Alabang Corporate Center building, along West Service Road, Alabang, Muntinlupa City. Residents from Las Pinas, Alabang and nearby areas can take a jeepney ride going to Alabang Town Center; then take another jeepney ride going to Pasay […]

How to go to Castech Alabang?

Question: How to go to Castech Alabang? Answer: Castech Data Services main call center office is currently located in Ayala Life-FGU Center Building, along Alabang Zapote Road, Madrigal Business Park, Alabang, Muntinlupa. Nearest landmarks to Castech Data Services are Alabang Medical Center, Caltex Gas Station, and Isuzu Alabang. Residents from Las Pinas, Muntinlupa and nearby […]

How to go to Eco Merge Alabang?

Question: How to go to Eco Merge Alabang? Answer: I-Merge Online or Eco Merge Philippines main call center office is currently located in Energy OPT building, along Prime St., Madrigal Business Park, Alabang, Muntinlupa. Nearest landmarks to Eco Merge Alabang are Avida Towers Alabang and PLDT building. Residents from Alabang, Las Pinas, Muntinlupa and nearby […]

How to get to Datasearch Alabang?

Question: How to get to Datasearch Alabang? Answer: Datasearch main call center office is currently located in Corporate Center building, along Finance St., Madrigal Business Park, Ayala Alabang. Nearest landmarks to Datasearch Alabang are Gold’s Gym and The Park. Residents from Las Pinas, Alabang and nearby areas can take a jeepney ride going to Alabang […]

A need for Call Center Party List

The Philippines follow a bicameral legislative system in which legislature is composed of the higher chamber or senate and the lower chamber or the House of Representatives also known as congress. There are types of representatives in the Congress namely, representatives from congressional districts which comprises 80% of the House and sectoral representatives. The sectoral […]

Metrotent Pasig

The Metrotent Convention Center (MCC) or Metrotent for short is the major venue for “what’s in” in the metropolis. It serves as a the widest party tent in Manila which is composed of various areas for guests to chill out, relax, and have fun such as the drop- off area (4 meters high), the lobby […]

VOIP Termination

VOIP Call Termination refers to the routing an outbound telephone call from one telecom carrier or provider to its destination which is uses another telecom provider. VOIP termination carries out an outbound call from the calling party (originating point) to the called party (terminating point), thereby completing the trail by which the call flowed from […]

West Contact Services

At West Contact Services, clients are afforded cutting edge technology. West call center also conducts intensive research to ensure the development of the perfect solutions that fits a client in their respective industry. West Contact Services provides up to date reporting mechanism to ensure its clients of complete transparency and monitoring of customer interactions. West […]

Focus Direct

Founded in 1995, Focus Direct Services is a BPO firm that has built strong, collaborative, effective and long standing vendor relationships with clients across multiple industries ranging from mid-size business owners to industry-leading companies. Focus Direct Philippines achieves this unique reputation by having a comprehensive and detailed understanding of the unique nature of its client’s […]

NCR Cebu Development Center

Experience of a new world of Interaction, NCR (National Cash Register Company) Cebu Development Center is a company which revolutionized how the world connects, interacts and transacts with business. Its history can be traced way back in 1884 when John H. Patterson founded the National Cash Register Company, and invested the first mechanical cash registers. […]

How to get to Xynet Makati?

Question: How to get to Xynet Makati? Answer: Xynet Communication Solutions main call center office is currently located in RL Building (Rizal Tower), along Singian st. Makati avenue, Makati city. Nearest landmarks to Xynet Makati are A. Venue Mall, Barrio Fiesta and Yellow Cab Pizza. If you are coming from EDSA, take a MRT ride […]

Ace Global Philippines

ACE Global is an industry-leading global Business Process Outsourcing company that offers a full spectrum of services for Fortune 500 clients including customer service, First party inbound/outbound, Back office, Receivables management, Third party/recovery, Best in class performance, Easily customizable solutions, Leading-edge technology, Top security, Redundancy, Strong bilingual resources and Accessibility to all levels of management. […]

Muchos Metrowalk

Muchos is a famous KTV bar and restaurant in Metrowalk, a commercial area in Pasig City, located at the corner of Meralco Avenue and Ortigas Avenue. Metro Walk is an entertainment, dining, and shopping center that especially caters yuppies in Ortigas and especially call center agents. It thus, become a famous hang out place for […]

Recruitment Process in Call Center

The Recruitment process in the call center industry can be reduced into three stages namely: selection, screening and induction. Each stage can be further breakdown to more steps, tasks or strategies used in the achieving the said stage. The first stage in the recruitment process is the selection of the applicants. This pertains to the […]