Telephone Conversation Tips for Customers and Buyers

One of the secrets in a good conversation is how well you listen and speaks to each other. Because talking without listening sometimes may lead to miscommunication. When it comes to telephone conversation there are some tips for the customers and buyers. These tips include the listen and speak. Based on the EnglishClub.com the listen […]

Quinn Data Facilities

Quinn Data Facilities or QDF is a BPO firm that specializes in contact center services. With over 20 years experience in Data Management and Outbound Telephone Services, the company can engender the resources to satisfy the need of producing and building the best quality data that affords clients flexibility, team work and dedication. Quinn Data […]

VOIP Termination

VOIP Call Termination refers to the routing an outbound telephone call from one telecom carrier or provider to its destination which is uses another telecom provider. VOIP termination carries out an outbound call from the calling party (originating point) to the called party (terminating point), thereby completing the trail by which the call flowed from […]

Bell Canada

Bell Canada or simply Bell is a the largest telecommunications and media company in Canada with subsidiaries such as Bell Aliant, Northwestel, Telebec, NorthernTel, Bell Mobility (mobile telecommunications), and Bell TV (direct-to-home satellite TV) among others. It is currently one of the largest companies in Canada that was named after Alexander Graham Bell, the inventor […]

Emapta Versatile Services

Emapta Versatile Services is an offshore business solutions company that provides a premium, cost efficient, customized and dedicated offshore staffing solution to global companies mainly in Australia in order to help them attain competitive advantage through the competent and valuable use of this platform. Emapta Philippines provides solutions that aid organizations decrease overheads and augment […]

Mock Call Script Inbound

The telephone has long been invented and still it is the most widely used invention worldwide. And in relation to the telephone is one of the most booming business industry today – the call center industry. The call center industry is based on the IT technology services for BPO and other application services in relation […]

Basics of Call Center Services

Call Center can be defined as a bodily location where a number of volumes of calls are being handled by an outsourcing company. Frequently a national office used for the reason or purpose of receiving and transmitting large volume of telephone request for the reason of communication and business. The majority of call centers work […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Top Call Center Training Schools

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]

Air Relay Philippines Job Openings

Air Relay Philippines is expanding! As an ARC employee and they will tell you, it’s our people that make use the special place that we are. We have a passion for our people. We are currently seeking 145 Telephone Professionals. Air Relay Philippines is currently looking for dynamic individuals to fill: 6 Supervisor and 150 […]

i-Contacts Philippines

i-Contacts Corporation or i-Con for short is a wholly owned subsidiary of Smart Communications Inc. that serves as a multi-channeled contact center service provider that help companies connect with their customers via voice, fax, internet and Short Messaging System (SMS). iContacts Philippines was established in 2001 serving as independent contact center that mainly provides customer […]

Tricom Systems Philippines

Founded in September 1989, Tricom Systems (Phils.) aimed to modernize telecommunications and office automation in the Philippines by bringing the world’s best telecommunications equipment and technology to the country. At the moment, Tricom Systems is the Philippine distributor of Iwatsu, Fujitsu, Avaya business communication products and Octel of America. It is also an authorized systems […]

DialAmerica

DialAmerica is one of pioneering telemarketing companies which has roots since 1957. In 1963, Life Circulation Co. conducts a sales campaign for sports teams and non profit organizations. DialAmerica was established in 1976 and was derived from the telephone subscription unit of Life Circulation Co. From conducting sales campaign of magazine using the telephone, the […]

Global Crossing

Global Crossing Limited is a leading global communications provider of tier 1 network communications that provided computer networking services across the world. It managed a backbone network that delivered internet connection between countries. It was founded by Gary Winnick, Abbott L. Brown, David L. Lee, and Barry Porter in 1997 through Pacific Capital Group. In […]

What is a Call Center?

A call center is a centralized office the principally functions to receive calls to provide customer services or give calls to market products and services through a telephone. Depending on its trust and objective, the call center may receive incoming calls for product support or information inquiries or initiate outgoing calls to clients to market, […]

GoFluent Philippines

GoFluent is the leading training and tutorial center for professional English communication which pioneered in English distance learning. It was founded in New York in 2000 by a French entrepreneur and banker, Christophe Ferrandou initially for Europeans who want to learn to speak English. Today, GoFluent Philippines operates in 11 countries around the world. The […]

Aldacom Call Center Solutions

Aldacom Call Center Solutions a business process outsourcing company established in 1999 that specializes in providing customer contact services and customer relationship management services. Aldacom Philippines distinguishes itself by delivery high quality customer service through effective, dependable, customizable and affordable call center solutions. The company prides itself in using a simple proactive approach to providing […]

Destiny Cable Customer Service

Destiny Cable is the second largest cable television subscription service in the Philippines today providing services in the national capital region and other metro areas in the provinces. It is currently known as Global Destiny Cable after it partnered with Global Cable in 2001, which further reinforced and standardized its cable television endeavors. Global Destiny […]

Call Centers in Lipa

Lipa City in Batangas is a first-class located south of the Philippine capital of Manila. With its strategic location as a transport hub to the Visayas, the city serves as a gateway for many people. With the strong economic progress and urbanization of Lipa, it was hailed as one of the top next wave cities […]

Dell Call Center Philippines Job Openings

Ready to fine-tune your career? Meritocracy. Empowerment. A passion for technology and unique solutions. That’s what success sounds like at Dell. Explore our career opportunities, and discover how brilliant your career can be. Pasay and Quezon City Sites Technical Support Representatives provide phone technical support to dell system/product customers Senior HR Generalists Finance Manager When […]