Call Center Back Office Support

The call center back office support is very important on the business, especially for a call center company. The back office support has a straight effect on the contract center or in the front office of the company. Without this back office support in a company it won’t progress, because the back office is extremely […]

Back office jobs Philippines

Back office jobs refer to the operations of organizations or companies that provide administrative support services or tasks devoted to running the company per se. The term “Back office” evolved from the building layout of earlier organizations in which support services are usually at the back end of the building while the front office or […]

Back Office Jobs in Call Center

Back office out-sourcing or back office jobs in a call center or BPO company pertains to business operations or functions essential for running a company that does not involve direct interaction with clients or consumers. These back office jobs are also called support functions which remain integral in any company and forms part as one […]

What is Contoh Percakapan in Call Center?

“Contoh Percakapan” is a Bahasa Indonesia term which literally translates to “example conversation”. Contoh is example while Percakapan is conversation. In the call center industry, “Contoh Percakapan” essentially refers to an example dialogue between an agent and a customer. Many agents especially newbies look for a Contoh Percakapan so that they would have an idea […]

Strategic Back Office Solutions Philippines

Strategic Back Office Solutions Corporation is the former name of Capgemini, a leading global outsourcing company found in England in 1995 and now headquartered in Paris, France provides IT consulting and customer contact services across Europe, North and South America, and the Asia Pacific region. The company originally provided service mainly on the Investment Banking […]

How to Build a Harmonious Call Center

A harmonious office provides better working conditions that promote greater productivity among employees. Needless to say, the harmony inside the office is integral for the success of the whole organization. The harmony in an organization basically pertains to how friendly or cordial the human relations in the office between the employees and managers/officers and among […]

CyberOne Philippines

Established in 1995, CyberOne is an Australian-based professional internet service provider (ISP), that provides technical support and assistance mainly to Australian market. In 2006, it established its offshore call center branch in the Philippines after seeing the cost advantage and improvement in service quality in offshoring. CyberOne Philippine call center office mainly provides technical support […]

Regus Service Centre Philippines

One of the most important aspects in business is having a strategic location or a place of office. It is the environment of your business, its visibility, accessibility and provides a good working environment for your employees and customers would add to the success of your business. And in today’s technology driven industry space office […]

Acme BPO Consulting

Established in 2001, Acme BPO Consulting is a business process outsourcing provider and advisory firm that provides a comprehensive range of back-office processes to help smart organizations improve their productivity, achieve quality operations while significantly cutting costs of operations. Acme BPO Philippines also helps companies’ offshoring operations by managing and deploying seat and included back-office […]

Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on […]

Teletech Philippines Job Openings

Hit The High Notes! Join a group of spirited professionals who aren’t satisfied sitting in the audience. At Teletech, employees own the spotlight. So join us, and let your spirit shine. Telstra, Australia’s largest telecommunications company and Teletech, a pioneer in consulting, technology and customer care have created a partnership to enhance the level of […]

CPI Global Solutions

Best practices. Accuracy and peace of mind. CPI Global Solutions/CPI Outsourcing is a premiere outsourcing firm that delivers the best solutions that follows a broad framework that covers an extensive array of outsourcing services across the business. It started in 1989 as a software house that provided customized systems. CPI Global Philippines later pioneered in providing […]

Concur Philippines

Founded in 1993, Concur is a business outsourcing firm that specializes in providing integrated travel and expense management solutions to over 15,000 clients around world. Concur Philippines offers user friendly Web-based and mobile –based solutions that allow employees to spend within budget policy to help organization control costs and save time. The information systems offered […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Eton Centris Call Centers

Eton Centris is the commercial development of 12 hectare prime land located along Edsa at the corner of Quezon Avenue owned by Lucio Tan’s Eton Properties. The developed area will be known as Eton Cyberpod Centris, a fully integrated community which included around seven 12- storey office buildings especially designed for accommodating business process outsourcing […]

How to go to Macquarie Makati?

Question: How to go to Macquarie Makati? Answer: Macquarie Philippines main call center office is currently situated in 6750 Office Tower, along Ayala avenue, Makati. Nearest landmarks to Macquarie Makati are UCC Coffee Cafe, Makati Shangri-La and Glorietta 3. If you are coming from EDSA, the fastest way to Macquarie Makati is via MRT ride […]

Acestar Telecommunication Systems

Acestar Telecommunication Systems was established in Hong Kong in 2000. Acestar Telecoms Hong Kong Ltd. (ACESTAR) is an External Telecommunications Service Provider that was license by the Office of the telecommunications Authority or the (OFTA). It is then and up to now the number one provider of international wholesale carrier services in Hong Kong. The […]

Macquarie Philippines

Macquarie Philippines is now the number one provider of different banking, financial, advisory, investment and funds management services in the country today. When it comes to the services mentioned above the company is willing and able to provide services to different clients around he globe. Their worldwide operations can accommodate as many clients as possible […]

Asia Pacific Telecenter

Asia Pacific Telecenter is a business process outsourcing firm in the Philippines that exclusively provides Customer Service and telemarking services to TeleMates Pty Ltd, a Sydney-based telecommunications company, that provides a simple one stop shop solution to all the communication needs of Australians with a special focus on providing communication requirements of Small and Medium […]

DCI Outsourcing Philippines

Solutions that go beyond efficiency, Devine Care Inc. or DCI Outsourcing is a business process outsourcing company that provides contact center outsourcing and back office operations specializing in the telecommunications industry. With over 10 years of solid experience, Devine Care Outsourcing or DCI Outsourcing has been engaged in the provision of international pre-paid calling services […]