Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Call Centers in Lipa

Lipa City in Batangas is a first-class located south of the Philippine capital of Manila. With its strategic location as a transport hub to the Visayas, the city serves as a gateway for many people. With the strong economic progress and urbanization of Lipa, it was hailed as one of the top next wave cities […]

How to go to Teletech Lipa?

Question: How to go to Teletech Lipa? Answer: Teletech Philippines has a satellite call center office located in Robinsons Place Lipa, along JP Laurel Highway, Lipa, Batangas City. Residents from Batangas and nearby areas can take a jeepney/bus ride going to Lipa; alight in front of Robinsons Lipa and take a 3-5 minute walk to […]

How to go to Alorica Lipa?

Question: How to go to Alorica Lipa? Answer: Alorica Philippines has a satellite call center office located in SM City Lipa, along Ayala Highway, Batangas City. Residents from Batangas and nearby provinces can take a jeepney/bus ride going to Lipa and alight in front of SM City; take a 3 minute walk to easily reach […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

City Discovery Asia Pacific

City Discovery is a leading provider of sightseeing tours, travel experiences and ground transportation worldwide. City Discovery Philippines is about helping people and tourists make their travels an unforgettable experience in their lives from hotel where they stay, airline they use, the places that they visited and the activities that they did. City Discovery Asia […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

Cyber City Teleservices

The first call center in Southern Mindanao, Cyber City Teleservices was founded on 1999 and now ranks as a premier leader “CRM Solutions & Services “. CyberCity Teleservices provides a broad array of customer relationship management services customized to its partner’s requirements and operations to ensure that they work as one tea. Cybercity Teleservices provides […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

How to go to Newfield Quezon City?

Question: How to go to Newfield Quezon City? Answer: Newfield International Philippines has another call center training center located in President Tower, along Timog Ave., Quezon City. Nearest landmarks to Newfield Quezon City are Merci Restaurant and Pan De Manila. Residents from Philcoa, Fairview and nearby Quezon City areas can take a jeepney ride going […]

How to go to MSGNI Quezon City?

Question: How to go to MSGNI Quezon City? Answer: Multi-Source Global Network main call center office is currently located in LOC building, along V. Luna corner eastwood ave., Quezon City. Nearest landmarks to MSGNI Quezon City are NSO building and Jollibee. Residents from San Juan, Sta. Mesa, Manila and nearby areas can take a LRT-2 […]

How to get to Stream Quezon City?

Question: How to get to Stream Quezon City? Answer: Stream Philippines call center has opened a new satellite office in Quezon City. Stream Quezon City is strategically located in SM North EDSA Annex, along EDSA, Quezon City. If you are coming from North Area (Quezon City, Cubao, Fairview), you should be familiar with SM North […]

How to get to Maestro Systemas Batangas?

Question: How to get to Maestro Systemas Batangas? Answer: Maestro Systemas Technologies main call center office is currently situated in YCP Business Center, along Ayala Avenue, Lipa City, Batangas. Nearest landmarks to Maestro Systemas Batangas are Eurotiles, Almarius Grill and Resort and Hotel ni Mang Jose. Lipa and nearby Batangas residents can easily get to […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

Contact Center ng Bayan

The Contact Center ng Bayan (CCB) serves as the center which Filipino citizens, Philippine residents, civil society organizations and other entities can contact to air complaints, send their concerns, voice their grievances, provide feedback and other recommendations or suggestions to participating government agencies. In short, it functions primarily as the citizen’s help desk. However, it […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

ADEC Solutions

ADEC Solutions (American Data Exchange Corporation) is the foremost provider in Content BPO with particular area of expertise in aiding businesses formulate, process, administer, and evaluate information more efficiently. Founded in 1998, ADEC Group has grown to become an international BPO company with a global footprint of over 5,000 employees in 14 locations across the […]