Pilipinas Teleserv

Pilipinas Teleserv is a contact center founded in the advent on the millennium that offers customer management services in multiple formats including voice, email, social networks, forums and even face to face contact. As one of the pioneers in the Philippine based contact center services, Pilipinas Teleserv call center is also a founding member of […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

How to go to Teleserv Manila?

Question: How to go to Teleserv Manila? Answer: Pilipinas Teleserv main call center is located in San Diego Building, Carlos Palanca St., Quiapo Manila. Residents from Manila, Caloocan, Pasay and nearby areas can take the LRT-1 ride to Carriedo; then take a 10 minute walk or pedicab ride along Carlos Palanca towards San Diego Building […]

Pilipinas Teleserv Job Openings

Pilipinas Teleserv is a teleservices solutions provider looking for highly motivated, competent, service oriented and dynamic individuals to join our team. Join one of the most experienced call center as: Accountant Preferably a CPA Knowledgeable in General Accounting, Auditing and Taxation, Bookkeeping Non-Voice Customer Care with good written communication skills able to surf the web, […]

How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

Part Time Jobs in Call Center

Part-time jobs refer to a type of employment in which employee renders less than the average 40 hours a week of a full time job. Part time jobs usually refer to jobs in which workers work 30 or less hours per week or 4 hours a day. Part-time jobs have drastically increased in the last […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

Transcom Philippines Job Openings

Excellence in technology and innovation meets excellence in global customer service. Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities! Email/Chat Support Representatives […]

Telus Philippines Job Openings

Discover your own tropical career paradise. Join TELUS today and be part of summer’s hottest team! Now Hiring: Sales Representatives Technical Support Representatives Customer Care Representatives Chat Support Representatives Customer Experience Coaches Team Leaders Sales Coaches IT Professionals Human Resource Professionals Finance Professionals CSRs & TSRs for TELUS Taguig 50 TSR for DSL Connection Account […]

Hiring Undergraduates in Call Center

The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree. The English communication skill of an applicant is what is important. Moreover, potential agents anyway would […]

EastWest Bank Call Center

EastWest bank was established on July 6, 1994 as the Philippines 34th commercial bank operating in the country. It was on the same year that the Bangko Sentral ng Pilipinas permitted the East West Bank its commercial banking license. EastWest Bank will not operate without the help of the Filinvest Group of Companies, and soon […]

KeySquare Philippines

Founded as Pilipinas International Marketing Services, Inc. on 1999, KeySquare Philippines is a pioneer in the BPO company that provides consumer and telecommunication products and services primarily to Filipinos and other English speaking aliens based in Japan. It served as a principal partner of IPS Inc., a Japanese telecom company that operated as a channel […]