Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

Call Centers in Lipa

Lipa City in Batangas is a first-class located south of the Philippine capital of Manila. With its strategic location as a transport hub to the Visayas, the city serves as a gateway for many people. With the strong economic progress and urbanization of Lipa, it was hailed as one of the top next wave cities […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]

Contact Center Association of the Philippines

The Contact Center Association of the Philippines (CCAP) is the official organization of call center companies in the Philippines that aims to promote the Philippines as the top destination for outsourcing contact center services and formulate professional standards and practices to ensure superior and world class quality services. CCAP is engaged in organizing learning, trading […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

How to go to Sykes Cabanatuan?

Question: How to go to Sykes Cabanatuan? Answer: Sykes Philippines has a satellite call center office located in MegaCenter The Mall, along Gen. Tinio St., Cabanatuan City. Residents from Cabanatuan and nearby areas can take a jeepney going to MegaCenter The Mall, and take a 5 minute walk to easily reach Sykes Cabanatuan. If you […]

Contact Center ng Bayan

The Contact Center ng Bayan (CCB) serves as the center which Filipino citizens, Philippine residents, civil society organizations and other entities can contact to air complaints, send their concerns, voice their grievances, provide feedback and other recommendations or suggestions to participating government agencies. In short, it functions primarily as the citizen’s help desk. However, it […]

West Contact Services

At West Contact Services, clients are afforded cutting edge technology. West call center also conducts intensive research to ensure the development of the perfect solutions that fits a client in their respective industry. West Contact Services provides up to date reporting mechanism to ensure its clients of complete transparency and monitoring of customer interactions. West […]

PLDT Call Center

The PLDT Call center is a general term which could refer to two entities namely, the PLDT hotline call center or the SPi Global. The former pertains to the call center that receives calls when PLDT customers and subscribers call PLDT centralized hotline numbers for inquiries, request for telephone repair service, directory assistance, operator assistance […]

Customer Contact Channels Philippines

Customer Contact Channels or C3 is leading outsourcing company that specializes in customer management solutions. With over 30 years of experience in the trade, the company prides itself of its time-tested methodologies and wide industry insights to flawlessly to administer and enhance customer relationship and interactions management. The strength of C3 lies on its utmost […]

How to go to Active Contact Network?

Question: How to go to Active Contact Network? Answer: Active Contact Network Domestic Contact Center main office is situated in Culmat building, along E. Rodriguez Sr. Ave., Quezon City. Nearest landmarks to Active Contact Network Quezon City are Petron Gas Station and Stone House Bed and Breakfast. Residents from Cubao and nearby QC areas can […]

5 Tips To Make Your Contact Center Multi-Skilled

Enabling the multi-skills within the premises of the contact center is a must policy in 2013. As the customers, turning themselves into multi-taskers with the use of advanced technologies, so contact centers too must change their approach and instill multi-skilling abilities in them. If you want to improve the efficiency of the contact center, then […]

Mitel

Mitel (eKontact Technologies) is a business process outsourcing company that help companies utilize and capitalize on information and communications technology to create opportunities and address business challenges for all organizations. Mitel abridged complicated communications and take businesses at the avant-garde of change and progress. The company innovations allows companies to connect, share, exchange and collaborate […]

Noda Contact Center

Interaction Platforms. Noda is a developer of contact software solutions such as service desk, call center, document management, inventory, sales management among others. Originally known as Naumen trademark, Noda was founded in 2001 in Russia when it developed VoIP solution based on H.323 protocol for handling a large number of telephone calls. Noda Contact Center […]

Mobile Express Contact Solutions

Mobile Express Contact Solutions (MECS) is a business process outsourcing firm that specializes in a service-oriented contact solutions that contours its services to the exact specifications of individual clients supplemented by superior customer service, sales and technical skills and capabilities of its professional workforce. Mobile Express Philippines provides customizable solutions that fit and match the […]

How to get to 24 by 7 Contact Solutions QC?

Question: How to get to 24 by 7 Contact Solutions QC? Answer: 24 by 7 Contact Solutions call center main office is in Quezon City. 24 by 7 Contact Solutions QC is currently located in Thompson’s Square, along Tomas Morato, Quezon City. Nearest landmark to 24 by 7 Contact Solutions QC is McDonalds. 24 by […]

Pacific Hub Corporation

Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines. Pacific Hub Corporation (PacificHub Philippines) – To engage in contact center and other business process outsourcing. Pacific Hub Corporation (PacificHub Philippines) caters various call center operations. The Pacific Hub Corporation brand stems from its AGILE values which stand for accountability, growth […]

Lasting Line Contact Center

Lasting means permanent, long term, eternal, unwavering etc. Just like the name of this newly opened call center business, the management wanted to have this company to last for a lifetime. The Lasting Line Contact Center started only its operations just a year ago. They began initiating with only 100 seats and now they are […]

Access Meridian Contact Solutions

Access Meridian Contact Solutions is one of the newest call centers in the country today. Access Meridian Philippines are experts in providing different services like Advertising, Marketing, Promotion, PR Company. Advertising in different ADS in prints and media, different Marketing business Strategies and others, and when it comes to promotion again this is their expertise. […]