Beware of Call Center Syndicates

The growth of the call center industry in the Philippines is similarly taken advantage of scrupulous people to conduct their innovative criminal activities. Just recently, 78 Chinese nationals from Taiwan were arrested by the police in Davao city for operating a call center company used to extort money from their compatriots. The syndicate disguised itself […]

PLDT Call Center

The PLDT Call center is a general term which could refer to two entities namely, the PLDT hotline call center or the SPi Global. The former pertains to the call center that receives calls when PLDT customers and subscribers call PLDT centralized hotline numbers for inquiries, request for telephone repair service, directory assistance, operator assistance […]

How to get to Teleperformance Bacolod?

Question: How to get to Teleperformance Bacolod? Answer: Teleperformance philippines has a satellite office in Bacolod city. Teleperformance bacolod is currently located in Luxur Place along Magsaysay Avenue, Bacolod City. You can get to Luxur Place via jeepney ride travelling along Magsaysay Avenue, and alight near Bacolod City Police office to reach Teleperformance Bacolod. You […]

360 Training Philippines

360 Training was established in 1997 originally as SofTech International Inc. in Texas, USA designed to provide online delivery of traffic school courses to discharge traffic tickets and decrease insurance premiums. It was reorganized in 1998 and was changed to 360Training to provide learning management and content demands for professional education. Today, 360Training Philippines has […]

Chowking Call Center

On 2009, the Chowking restaurant, the no. one fast food company that delivers Chinese recipe menu in the Philippines has launched its delivery service unit which is now commonly known as the Chowking Call Center. In collaboration and partnership with Ventus Call Center Company, a subsidiary of the biggest telecommunications provider in the Philippines, the […]

Night shift or Day Shift?

Shifting is an employment practice used to schedule employees in order to ensure that company operates and provide service 24 hours of the clock each day. It is a common practice in the call center industry whose clients are in other parts of the world and thus considers the geographical time difference in providing service. […]

Interoute

Interoute is largest Network carrier in the European Union that spans from London to Warsaw to Sicily and beyond into the continent’s emerging economies. Interoute connects east to west and south from the Middle East to North America to Africa then back to Europe. Interoute was conceptualized to connect the business hubs with the biggest, […]

Hazard Pay in the Philippines

Hazard pay is a compensation given to employees whose work is hazardous or dangerous in nature or report for work in stations or areas where conditions are dangerous such if there is war or active hostilities. In the Philippines, hazard pay is provided by law to military and police officers (for their vulnerability to physical […]

Orchid Cybertech Services

Orchid Cybertech Services is a subsidiary of TPG Telecom Limited, an Australian telecommunications company that provides the fastest, most reliable cost effective communications across Australia. Orchid Cybertech Services is the division of the company located in the Philippines that handles customer relations management and technical support service for all TPG customers. Orchid Cybertech offshore service […]