How to Get to Conduit BPO Mandaluyong?

Question: How to Get to Conduit BPO Mandaluyong? Answer: Conduit BPO main call center office is located in Mandaluyong City. Conduit BPO Mandaluyong is strategically located in Globe Telecom 2 building, along Pioneer St., Mandaluyong City. Nearest landmarks to Conduit BPO Mandaluyong are Robinsons Pioneer and Legend Villas. If you are coming from North Area […]

How to get to Global Payments Mandaluyong?

Question: How to get to Global Payments Mandaluyong? Answer: Global Payments Philippines main call center office is currently located in Robinsons Cybergate Plaza, Pioneer cor. EDSA, Mandaluyong City. Nearest landmarks to Global Payments Mandaluyong are Robinsons Forum Pioneer and Globe Telecom Building. Residents from Mandaluyong, Boni and nearby areas can take a jeepney ride going […]

How to get to WebPros Mandaluyong?

Question: How to get to WebPros Mandaluyong? Answer: WebPros Philippines main cc office is currently located in Paragon Plaza, along EDSA cor Reliance st., Mandaluyong City. Nearest landmark to WebPros Mandaluyong is Victor Potenciano Medical Center (Polymedic). Residents from South Area should take a bus ride going to Mandaluyong/Megamall and alight in front of Paragon […]

How to get to Brady Mandaluyong?

Question: How to get to Brady Mandaluyong? Answer: Brady Philippines call center main office is in Mandaluyong City. Brady Mandaluyong is strategically located in Worldwide Corporate Center (Starmall Annex), along Shaw boulevard. If you are coming from south area (Paranaque, Las Pinas, Cavite, etc) or North Area (quezon city, caloocan, etc), just take the MRT […]

How to go to Teledata Mandaluyong?

Question: How to go to Teledata Mandaluyong? Answer: Teledata Philippines main call center office is currently situated in Summit One Tower, along Shaw blvd., Mandaluyong City. Nearest landmarks to Teledata Mandaluyong are RCBC Shaw, Wack Wack Golf Club and China Bank. Residents from Mandaluyong, Kalentong, Sta. mesa, Quiapo and nearby areas can take a jeepney […]

How to get to Core Alliance Mandaluyong?

Question: How to get to Core Alliance Mandaluyong? Answer: Core Alliance Interactive Solutions main call center office is currently situated in Paragon Plaza building, along EDSA cor. Reliance st., Mandaluyong City. Nearest landmark to Core Alliance Mandaluyong is Polymedic Hospital. If you are coming from EDSA, take a MRT Ride to either Boni or Shaw […]

How to go to Accenture Pioneer?

Question: How to go to Accenture Pioneer? Answer: Accenture BPO Philippines has a satellite call center office located in Robinsons Cybergate Tower 2 along EDSA cor Pioneer st., Mandaluyong City. Nearest landmarks to Accenture Mandaluyong are Robinsons Pioneer and Go Hotels. If you are coming from EDSA, take a bus or MRT ride to Boni […]

How to go to Red Core Pioneer?

Question: How to go to Red Core Pioneer? Answer: Red Core IT Solutions main call center office is currently located in Globe Telecom Tower II, along Pioneer st., Mandaluyong City. Nearest landmarks to Red Core Pioneer are Robinsons Forum Pioneer and Legend Villas. Residents from Boni, Kalentong and nearby Mandaluyong Areas can take a jeepney […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]

Philippines Laws on Call Center

General laws relating to labor is basically contained on the Philippine labor code. There are particular provisions that generally refer to labor which applies to the call center industry such as employment of night workers, mandatory deductions and health guidelines, rights of women, provisions on overtime work and holidays, night work schedules, penalties or erring […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

ICT Group

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]

Night Differential for Call Centers

Night Differential is an additional amount paid to an employee who works at night between 10 p.m. and 6 a.m. This pay is compulsory as provided by the Labor Code of Philippines. Article 86 of the Labor Code stipulates that “every employee is entitled to a night shift differential or night shift pay of not […]

Dressing Up In Call Centers

Most call center companies do not impose a dress code. However some companies try to put up a dress code in order to maintain a business ambiance in the office. However, there are usually no prescribed uniforms that employees must wear. In most instances, employees and agents are ask to wear casual attire which they […]

Call Center Assessment Test Tips

Call Center Assessment Tests are one of the conventional strategies used in the industry for hiring employees and maintaining the quality of a company’s services. There are different types of assessment tests use for hiring, training, pre-training, post training, workplace planning, team optimization, promotion and certification among others. Because the services of call center company […]

Ubiquity Global Services

Established in 2012, Ubiquity Global Services is a business process outsourcing firm that offers premium quality innovative customer experience and management solutions geared towards enhancing customer satisfaction while optimizing costs in order to improve overall operations of company clients. Ubiquity Philippines innovative business solutions included live customer support services, interactive voice response solutions (IVR), multichannel […]