Tips to Improve Employee Engagement

Engaging employees to a company is important for them to be productive and increase their sense of belongingness to the company. Here are ways to improve employee engagement. Participative management. Engaging employees can only be facilitated if management employs a participative approach to management. This means providing opportunities for employees to directly and indirectly influence […]

Top 20 Call Centers In The Philippines Revealed

With all the call center companies setting up offices in the Philippines, it is important for us to identify the top 20 call centers today. This can serve as a guide for job seekers and current employees to ensure that they will only render their services to the best in the industry. Let us enumerate […]

Call Center Job Loyalty

The call center industry has the reputation of having the lowest rate of employee retention. Many factors contribute to this concern including the contractual nature of most employment relationships, the on-a-project basis of accounts, the inability of some employees to adjust to the regular night shift work schedules of call centers, and the personal preferences […]

How to Maintain Healthy Employee Relationship

Employee interaction must be strengthened in an organization. An organization cannot do its job without the help of the employees. It needs human interaction that performs their jobs to reach a common goals and targets of the organizations. The employees in a certain company are the most important assets of an organization. The success and […]

Call Center Regular Employee

The term “regular” is a classification of employment according to one’s tenure often contrasted against casual employee. According to the Labor Code of the Philippines, an employee is regular if one is has rendered at least one year of service, whether continuous or broken. An employee is also considered regular even if evinced only by […]

Call Center Online Payslip

A pay slip of basically a document or a piece of paper that often comes with your salary/ pay, which provides record or data of how much money one has earned including other accounting details such gross pay and deductions including government mandated deductions (SSS or GSIS contribution, Pagibig, withholding tax) and other deductions (loans, […]

BPO ePayslip

ePayslips or electronic pay slips are basically payslips in electronic format or digital format that is accessible online over the Internet. It serves the same function as an ordinary payslip which is a document that an employee receives for a paid salary and normally contains the amount of salary/ pay, the period covered, deductions to […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on […]

OSRP Philippines

OSRP Philippines was first recognized in June of 2005 as OSRP LLC. It was then started as a small subsidiary of PC mall Incorporated and has grown into a big company as the year’s passes with an ever growing workforce. For the past years, OSRP Philippines have grown their operations in Mandaluyong City, particularly at […]