Results Manila

The Results Manila is an advanced organization with its established track record amongst customers’ service and sales performance. The Results Manila has a foundation that is rich in technology and modern invention. The company was developed and recognized its systems and designs that will surely improved and increase its call management, therefore augmenting its services, […]

How to get to 2Go Aboitiz Manila?

Question: How to get to 2Go Aboitiz Manila? Answer: 2Go Aboitiz main call center office is located in Times Plaza Building, along Taft ave. cor UN avenue, Manila. Residents from Manila and nearby areas can take the LRT-1 to UN station; then take a 3 minute walk towards Times Plaza Building to reach 2Go Aboitiz […]

How to go to Magsaysay BPO Manila?

Question: How to go to Magsaysay BPO Manila? Answer: Magsaysay Global BPO main call center office is currently located in Magsaysay building, along TM Kalaw st., Ermita Manila. Nearest landmarks to Magsaysay BPO Manila are 7-11 Convenience Store, National Library of Philippines and PNB bank. Residents from Caloocan, Monumento, Taft, Pasay and nearby Manila areas […]

How to go to IQ West Manila?

Question: How to go to IQ West Manila? Answer: IQ West Outsource Technologies main call center office is currently situated in Equitable PCI building, along UN avenue corner J. Bocobo st., Ermita, Manila. Nearest landmarks to IQ West Manila are Jade Vine Hotel, Casa Bocobo and Shakey’s UN Orosa. Residents from Caloocan, Manila and nearby […]

How to go to LBS Recruitment Manila?

Question: How to go to LBS Recruitment Manila? Answer: LBS Recruitment Solutions main call center recruitment office is located in Gochangco building, along TM Kalaw cor. MY Orosa st., Ermita, Manila. Nearest landmarks to LBS Recruitment Manila are Jollibee Luneta Park, Manila Pavillion and Manila Doctors Hospital. Residents from Manila and nearby areas can take […]

How to get to Results Tiendesitas?

Question: How to get to Results Tiendesitas? Answer: Results Manila call center is strategically located in Silvercity Mall, along Frontera Verde, Pasig City. Residents from Pasig, Cainta and nearby areas can take a jeepney ride going to Ortigas and alight at C-5 Ortigas intersection; then take a 5-10 minute walk towards Tiendesitas to easily reach Results […]

How to get to 24X7 Communications Manila?

Question: How to get to 24X7 Communications Manila? Answer: 24X7 Communications has another call center office currently situated in Champ Building, along Anda Circle, Port Area, Manila. Nearest landmarks to 24X7 Communications Manila are Philippine National Red Cross and Simeon de Anda monument. Residents from Caloocan, Manila and nearby areas can easily get to via […]

Results Manila Job Openings

Results believes that performance begins with the hiring process – by selecting the right candidates to the right jobs. Through ongoing training and personal development programs, Results Manila is committed to retaining the talented Associates who deliver results with integrity and quality. Internal leadership development and training are focused to grow future leaders from within […]

MphasiS

MphasiS is an HP company that provides steadily delivers applications, Infrastructure services and business process outsourcing services to different international companies across the world through a blend of technological and business process expertise to improve business performance and increase profitability of clients from across different industries from Banking, Insurance, Telecommunications, Healthcare, Hospitality to Governments worldwide. […]

Tips to Improve Phone Skills

Customer service in the call center industry is primarily imparted through the phone. Hence, customer agents should first and foremost possess the right phone skills as part of their customer service. Hereunder are some tips to improve an agent’s phone skills. Greet. A call starts and ends with a greeting. Unlike in ordinary phone calls […]

Tips on Phone Interviews

Many companies conduct initial phone interviews as part of its initial screening process to help save time and effort in doing interviews at the office as well as help applicants save their time and effort in going to the office and getting rejected immediately. In the call center industry, this also helps the HR to […]

How to Pass a Phone Simulation?

A phone simulation test is an examination conducted in the call center industry in which applicants get to encounter a real like scenario of what a call center agent performs. Using a similar workstation, the applicant will receive a simulated call and is asked to interact and perform the job of the agent. Through this, […]

PriMetrica Asia Pacific

Established in in 2002, Primetrica is a California based market research company that delivers market intelligence, analytics, and strategic consultancy. It offers a set of analytic services including basic descriptive studies and metrics as well as forecast modeling. PriMetrica Asia Pacific releases authoritative reports on international networks, traffic flows, and pricing and monitors physical environment […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Accuscribe Plus Outsourcing

Accuscribe Plus Outsourcing Inc. is a business process outsourcing company that specializes in providing medical administrative support to healthcare providers and institutions primarily in the United States and other parts of the world. Accuscribe Plus has over 15 years of experience in America and had recently expanded in the Philippines in order to capitalize on […]

How to go to Intevalue Makati?

Question: How to go to Intevalue Makati? Answer: Intevalue Services main call center office is currently situated in RCBC Plaza, along Ayala corner Buendia avenue, Makati City. Nearest landmarks to Intevalue Makati are Yuchengco Museum and Makati Medical Center. Residents from South Area (Cavite, Paranaque, Las Pinas) can take a FX taxi ride going to […]

Ambient Solutions

Ambient Solutions is a human resource outsourcing solutions provider that specializes in helping companies obtain their much needed IT experts and other key personnel to man their operations and achieve their business objectives. Ambient understands the key to the success of an organization lies heavily on its human resources. People are the most important assets […]

How to go to IPP Technologies Mandaluyong?

Question: How to go to IPP Technologies Mandaluyong? Answer: IPP Technologies Philippines main call center office is currently located in Sun Plaza building, along Princeton-Shaw boulevard intersection, Mandaluyong City. Nearest landmarks to IPP Technologies Mandaluyong are Kick & Jab Fitness Gym and PNB Bank. Residents from Kalentong, Mandaluyong, Sta. Mesa, Quiapo and nearby areas can […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

MediaLink Philippines

Medialink Contact Solutions is a BPO company specializing in telemarketing, sales, customer acquisition and direct marketing operating in both the direct-to-consumer and business-to-business market. The company concentrates on expanding and increasing sales of its clients while preserving quality and compliance in every transaction it undertakes. MediaLink Philippines expert services can be described in four ways, […]