Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Dealing with Difficult People at Work

Work is our second home. People spend at least 8 hours of their waking hours a day at work, which translates to a lot in a life time. Because of which, it is important that one establishes a harmonious relationship with people at work, which is not really an easy task considering that work is […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

Transcom Philippines Job Openings

Excellence in technology and innovation meets excellence in global customer service. Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities! Email/Chat Support Representatives […]

Hiring Undergraduates in Call Center

The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree. The English communication skill of an applicant is what is important. Moreover, potential agents anyway would […]

Telus Philippines Job Openings

Discover your own tropical career paradise. Join TELUS today and be part of summer’s hottest team! Now Hiring: Sales Representatives Technical Support Representatives Customer Care Representatives Chat Support Representatives Customer Experience Coaches Team Leaders Sales Coaches IT Professionals Human Resource Professionals Finance Professionals CSRs & TSRs for TELUS Taguig 50 TSR for DSL Connection Account […]

Access Pointe Contact Solutions

No matter what kind of profession or industry you are looking through navigating the employment market can be difficult. Job seekers are finding hard to look for companies that matches their needs, goals and qualifications. In addition, even employers are getting a hard time finding the right person who will fit the job description and […]

Carlson Wagonlit Travel

Your travel partner in Philippines, Carlson Wagonlit Travel is a travel solutions partner company held by Carlson, a privately held corporation in the hotel, marketing, restaurant, and travel industries and by JPMorgan Chase. It was established in 1994 as a result of a merger between two travel agency ventures namely Ask Mr. Foster Travel Agency […]

How to file a Complaint in DOLE?

Department of Labor and Employment (DOLE) is the government agency that generally regulates all issues, matters and policies related to labor and employment. When filing a complaint relating to labor, there is a particular agency under DOLE that especially handles complaints. This is the National Labor Relations Commission (NLRC), a quasi-judicial agency mandated to arbitrate […]

BPO Brokers

Business Process Outsourcing is the practice of turning over support business functions to specialized service providers usually in countries like the Philippines that offer cheaper labor. A direct outsourcing contract involves two parties namely the outsourcing company and the outsourcing service provider. In an indirect outsourcing contract, a third party usually called a bpo broker […]

Mirof Philippines

Mirof Philippines is a staffing and recruiting firm, which was started in the year 2001. Even the company just started its operation more then 10 years ago, no doubt that it continuously grows and expands its operation. The proof of this expansion is their extension to different locations around the Philippines. Mirof Philippines has already […]

Wallem Innovative Solutions

Wallem is one of the largest and veteran providers of maritime solutions. It was established in 1903 in Shanghai, China by Haakon Wallem primarily engaged in ship broking and chartering and hand since established its reputation and expertise in the comprehensive management of ships. With over 100 years of experience and a global network of […]

3i: Interaction, Innovation, Inspiration

3i is the recruitment division of Q2 HR solutions was founded by Brendan J. Whyte in 2002. Along with other divisions of Q2 HR namely: People4People, 5trive, and Business Process Evolution, 3i was the division primarily designed for contact center outsourcing. 3i stands for Interaction, Innovation and Inspiration, which encapsulates what the company does and […]

Top 20 Call Centers In The Philippines Revealed

With all the call center companies setting up offices in the Philippines, it is important for us to identify the top 20 call centers today. This can serve as a guide for job seekers and current employees to ensure that they will only render their services to the best in the industry. Let us enumerate […]

Globewest Finance Philippines

Serving your financial needs, Globewest Finance is a loan and financial providing firm that helps individuals and medium scale business organizations reach their dreams by providing the necessary funding support that they need to pursue their endeavors and attain success. Organized in 2004, the company was designed to help fulfill its client’s financial requirements at […]

Medical Coding Services

Medical coding services gained its popularity over the years. A lot of medical encoders all across the globe benefit from this type of job because of the increasing demands in the past years. Most insurance companies make use of the services of a medical coder because they need a lot of information regarding a particular […]