Dell Call Center Philippines Job Openings

Ready to fine-tune your career? Meritocracy. Empowerment. A passion for technology and unique solutions. That’s what success sounds like at Dell. Explore our career opportunities, and discover how brilliant your career can be. Pasay and Quezon City Sites Technical Support Representatives provide phone technical support to dell system/product customers Senior HR Generalists Finance Manager When […]

Basic Call Center Qualifications

The call center industry is the one of the most sought after industries in the Philippines. Not only because of the relatively higher salary compared to other typical white collar jobs but because of its flexibility in hiring professionals. Since the most basic qualification for a call center agent is the possession of English communication […]

Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

Why work as a Call Center Nurse?

A call center nurse is a general term which could mean three different professionals. First, it may refer to a nurse working as a healthcare worker in a call center company, which is required in compliance of health or OSHA rules. The second refers to a special kind of nurse working in a health related […]

Vital Call Center Link

With a management comprised of experts and professionals, with over five years of experience in the call center industry in the Philippines, Vital Call Center Link (VCC Link) offers consulting services particularly for multinational companies planning to set up a call center in the country. VCC Link specializes in four core areas namely, future planning, […]

3i Philippines Job Openings

A great career opportunity is waiting for you at 3i Philippines. 3i is the call center solutions division of Q2 HR Solutions Call Center Specialists -Good-Excellent communication skills – written, verbal and active listening -For college undergraduates: candidate must have reached at least 2 years in college without pending requirements -For associate/vocational course graduates: should […]

Bayantel Call Center

Bayan Telecommunications or Bayantel for short is a one of the leading telecommunications company that provides telecommunication solutions and different voice and data applications to both corporate and individual customers. It is a member of the Lopez Group of Companies and is included the Philippines top 100 most profitable companies in the Philippines in terms […]

Financial Account Spiels for Call Center

Agents selling financial services and products heavily reply on prospecting sales spiels designed to help one get a new prospect and a new customer. Spiels pertain to a memorized speech by an agent use to initiate a conversation, greet clients and influence customers. Similar to a salesman, the spiel of an agent is intended to […]

Call Center Academy

Established in 2001, the Call Center Academy (CCA) is an outsourcing company that specializes in recruitment services. The company was conceived to address the urgent need of matching the skills of the locals to current employment demands particularly in the call center and BPO industry thereby helping expand the employment opportunities for the people. As […]

Work in A Call Center

There are several call center jobs all over the world mostly in the Philippines and in India. It is the most popular job in these countries because it is said to be one of the best paying employers. It may be risky working and leaving home at dawn, but when you get to think of […]

Five9 Philippines

Five9 is a US based call center company established in 2001 the uniquely provides different call center services including cloud based call center solutions and other call center software products including Virtual Call Center, Inbound Call and Outbound Call Center, IVRHosted Call Center and Call Center Software for Customer support Services, Collections, Telemarketing, Outsourcing, Telecommunications […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]

Top Call Center Training Schools

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]

Call Center Wage Hike

Philippines is the second largest call center business capital in the world today, the BPO companies knows that hiring call center agents is as easy as 123. They expect that hiring Filipinos as their agent means giving them salary not on the range of salary bracket. For instance in the provinces, many call center agent […]

5 Tips To Make Your Contact Center Multi-Skilled

Enabling the multi-skills within the premises of the contact center is a must policy in 2013. As the customers, turning themselves into multi-taskers with the use of advanced technologies, so contact centers too must change their approach and instill multi-skilling abilities in them. If you want to improve the efficiency of the contact center, then […]

Call Center Assessment Test

The call center industry has become a global success in every aspect of any kind of business. The big reason behind is the evolution of the IT world in improving communication tools and strategies to manage business interactions with their customers. However, managing a call center business is a great challenge to break or not […]

Work as Part Time Call Center Agent

The call center industry has one of the highest employment turnover rates. Employees come and go or move from one company to another. The high turn over rate was primarily attributed to health concerns because of the night shift schedule in the industry. This however does not affect the stability of the industry because of […]

Call Center Resignation Letter

Working in call centers can be stressful because you need to deal with irate clients because they are not satisfied with the product that they bought or they are not happy with the services that they are getting. Being shouted at and listening to customer complaints is all part of the job that you have […]

AWS Contact Center Solutions

AWS Contact Center Solutions is contact Center Company that specializes in customer relationship management and services specializing in the providing flexible, high quality customer support solutions particularly on inbound technical support and customer service using multiple channels from phone, email, web and chat. AWS Contact Center Solutions primarily delivers services to an English Speaking market […]