How to get to Global Contact Services Eastwood?

Question: How to get to Global Contact Services Eastwood? Answer: Global Contact Services main call center office is currently located in IBM Plaza Building, inside Eastwood City, Libis, Quezon City. Nearest landmarks to GCS Eastwood are Starbucks and Eastwood Central Park. IF you are coming from EDSA, there are several ways to get to Eastwood […]

How to go to Linkstar Eastwood?

Question: How to go to Linkstar Eastwood? Answer: Linkstar Philippines main call center office is currently located in Cyber One Plaza building, along Eastwood avenue, Eastwood City, Libis, Quezon City. Nearest landmarks to Linkstar Eastwood are KFC, BDO and The Sandwich Guy. Residents from Fairview, Philcoa and nearby QC areas can take a jeepney ride […]

How to go to MicroSourcing Eastwood?

Question: How to go to MicroSourcing Eastwood? Answer: MicroSourcing Philippines main call center office is currently located in 1880 Eastwood Avenue Building, along Orchard Road, Eastwood-Libis, Quezon City. Nearest landmarks to MicroSourcing Eastwood are Security Bank and Eastwood Central Park. If you are coming from EDSA, there are several options to get to Eastwood city. […]

How to get to Henderson Blake Eastwood?

Question: How to get to Henderson Blake Eastwood? Answer: Henderson Blake Business Solutions Philippines main call center office is currently located in Cyber One building, inside Eastwood City, Libis, Quezon City. Nearest landmarks to Henderson Blake Eastwood are The Sandwich Guy and KFC Eastwood. Residents from Pasig, Marikina and nearby areas can take a jeepney […]

How to go to Amberbase Eastwood?

Question: How to go to Amberbase Eastwood? Answer: Amberbase Solutions Philippines main call center office is currently situated in Eastwood Corporate Plaza, inside Eastwood City, Libis, Quezon City. Nearest landmarks to Amberbase Eastwood are Citibank Building and McDonalds Eastwood. Residents from Marikina, Pasig, Cainta and nearby areas can easily reach Amberbase Eastwood by taking a […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

How to go to Omniglobe Libis?

Question: How to go to Omniglobe Libis? Answer: Omniglobe Philippines has a satellite call center office located e-Commerce Plaza, within Eastwood City Libis, Quezon City. Residents from North Area (QC, Caloocan) can take a bus or MRT ride to Quezon Avenue Station; then walk towards quezon avenue and take a FX ride going to Eastwood […]

How to get to Datacom Libis?

Question: How to get to Datacom Libis? Answer: Datacom Philippines main call center office is currently located in IBM Plaza building, inside Eastwood City, Libis, Quezon City. Nearest landmarks to Datacom Libis are Citibank Building and Carlos Pizza. Residents from Pasig, Cainta and nearby areas can take a jeepney ride going to Cubao (via Libis) […]

How to get to Motif Libis?

Question: How to get to Motif Libis? Answer: Motif Philippines main call center office is currently situated in E-Commerce Plaza, inside Eastwood City, Libis, Quezon City. Nearest landmarks to Motif Libis are Fuente Circle and Eastwood City Walk. Residents coming from Sta. Mesa, San Juan, Quiapo and nearby areas can take a bus ride going […]

How to get to PCCW Libis?

Question: How to get to PCCW Libis? Answer: PCCW Teleservices has a satellite call center office located in IBM Plaza, inside Eastwood City, Libis, Quezon City. Nearest landmarks to PCCW Libis are Sbarro Pizza and Carlos Pizza. Residents from Pasig, Cainta can easily get to PCCW Libis via taking a jeepney ride going to Cubao; […]

How to go to Convergys Eastwood-Libis?

Question: How to go to Convergys Eastwood-Libis? Answer: Convergys Philippines has a call center office located in MDC 100 Building along Eastwood Avenue, Eastwood-libis, quezon city. Nearest landmark to Convergys Libis is Citibank building (fronting MDC building). North area residents (Quezon City, Munoz) & South Area residents (Pasay) can take a bus or MRT ride […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]