Pizza Hut Call Center

Pizza Hut is one of the first fast food restaurants in the world that specialized in pizza. It started in 1958 Kansas and had since then expanded into a pizza chain all over the globe. It reached the Philippine shores in 1984. Today, there are over 140 pizza outlets strategically scattered throughout the archipelago. Pizza […]

Six Circles Business Outsourcing

Founded in 2014, Six Circles Business Outsourcing is a new and dynamic accounting BPO firm specializing in finance, tax, and accounting services. The company is engaged in providing outsourcing services such as installation of accounting systems, internal controls and budgetary procedures. Six Circles Philippines also provides management and consultancy services on all aspects related to […]

How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

Prople BPO Philippines

Founded originally as Motivation Asia in 1996, Prople is a business process outsourcing firm that specializes in providing back office support services namely accounting and finance, human resource and information technology. Prople actually is a coined word which stands for Process and People. In 2003, the company was renamed to Summersault during which it expanded […]

Synergy Business Consulting

Synergy Business Consulting is a full-service marketing research consulting company that provides companies with marketing-based, business solutions designed to help grow and develop their business. Synergy Business Philippines is founded by Germaine Reyes and Renzo Reyes, whose expertise and experience constitute Synergy’s competitive edge, of facing challenges from clients’ point-of-view, thinking through complex problems, identifying […]

Fuld & Company Philippines

The Global Leader in Competitive Intelligence, Fuld & Company was founded in 1979 to help companies from the consumer products, telecommunications, healthcare and financial services industries among others better understand their competitive positions, capture market opportunities, forestall and prevent rival challenges and stimulate progress and increase profits thru consultancy, research and analysis. Fuld & Company […]

How to get to e-An Alabang?

Question: How to get to e-An Alabang? Answer: e-An Philippines Corporation main call center office is currently situated in Westgate Tower Condominium, inside Madrigal Business Park, Ayala Alabang, Muntinlupa. Nearest landmarks to e-An Alabang are Honda Cars Showroom and Shakeys Pizza. Residents from Las Pinas, Muntinlupa and nearby areas can easily get to e-An Alabang […]

How to be a Manager in Call Center

Managing a call center is a challenging task. Managers are face with a broad range of responsibilities that practically covers all of the different aspects of running a business. This includes the most basic tasks of hiring, training, motivating, projecting, arranging, and monitoring performance to the complex functions like controlling quality, managing costs, formulating strategies […]

How to get to PCCW Libis?

Question: How to get to PCCW Libis? Answer: PCCW Teleservices has a satellite call center office located in IBM Plaza, inside Eastwood City, Libis, Quezon City. Nearest landmarks to PCCW Libis are Sbarro Pizza and Carlos Pizza. Residents from Pasig, Cainta can easily get to PCCW Libis via taking a jeepney ride going to Cubao; […]

Fast Food Call Centers

With the end objective of providing greater convenience to its customers, many fast food chain restaurants have established their delivery systems through which customers can simply order by calling them and the food will be delivered right into the customer’s doorsteps. Because of this trend, many fast food companies have put up call center services […]

Shakey’s Call Center

Shakey’s is one of the most famous Pizza restaurant brands in the world. Shakey’s in the Philippines was brought by San Miguel Corporation on 1975, which was originally meant to introduce and complement the draft beer. Throughout the years, Shakey’s has evolved by expanding its pizza products and diversifying its menu in order to establish […]

KGB Philippines

Prompted by the poor customer billing service of a Telco, Robert A. Pines and Evan Marwell founded INFONXX in New York on 1991. Today, the company now known as “KGB”, is the world’s biggest provider of branded directory assistance services in Europe and outsourced directory assistance services in the United States, with over a billion […]

Concentrix Technologies

Concentrix Technologies (CTI) is a collaborative network of worldwide information technology providers and distributors, merging products and services to provide businesses a wide array of IT and outsourcing solutions. Concentrix Technologies have partners worldwide providing a global mix of products and services that let us expand beyond local boundaries and service wider markets globally. With […]