Keeping Call Center Jobs in the US

With the financial recession hitting the US in 2008 which left many Americans unemployed and whose impact continued to be felt in the US economy today, the robust call to put a halt or to regulate outsourcing in the US including call center jobs have once again been revived. American companies have been called by […]

Part Time Jobs in Call Center

Part-time jobs refer to a type of employment in which employee renders less than the average 40 hours a week of a full time job. Part time jobs usually refer to jobs in which workers work 30 or less hours per week or 4 hours a day. Part-time jobs have drastically increased in the last […]

Tagalog CSR Jobs

Tagalog CSR Jobs basically refer to customer service representatives that communicate in Tagalog or a mix of Tagalog and English. Most available Tagalog CSR Jobs usually pertain to call center of local companies that caters the local market. These include financial institutions such as credit card companies that uses a call center to call on […]

Back Office Jobs in Call Center

Back office out-sourcing or back office jobs in a call center or BPO company pertains to business operations or functions essential for running a company that does not involve direct interaction with clients or consumers. These back office jobs are also called support functions which remain integral in any company and forms part as one […]

Online Casino Jobs

The jobs available for online casinos pertains to jobs that relates to the typical games played in a casino such as Baccarat, Blackjack, Online poker and Bingo, among others. Most online casino companies prefer females in hiring dealers for their games. Moreover since, the games are often computerized, the company does not necessarily require real […]

Philippines vs India Call Centers

The two contenders for offshore outsourcing are India and Philippines. While both countries have their own current niches in the type of business processes that are outsourced, the Philippines remains as one a top destination for the contact center BPO? Why is this so? While India had been a center for outsourcing for many years, […]

I-Net External Support

I-Net External Support is a family owned contact service company established in 2009 that exclusively provides customer services and other customer relationship management services Forex World Pty Ltd. Forex, a division of the Australian Forex Global Group of Companies established in 1983 which provides transportation, logistics and delivery services to Filipinos living in Australia. The […]

Esgitel Philippines

Esgitel is a Singapore based BPO company that provides full scale business solutions for medium sized companies high quality, cost effective contact center solutions primarily outbound sales campaign, telemarketing, market research, events management and customer services. The company seamlessly integrates its operations with the brand strategy of it partner clients to ensure synergy of action […]

How to Apply in Singapore Call Centers

Being able to work as a call center outside the Philippines is a tough job. In the Philippines, a call center agentís salary can be sufficient for an individual but is barely enough to raise a family. That is why a call center job is most in demand to single individuals as well as married […]

Absenteeism in the Philippines

Absenteeism in Philippine call centers is so rampant that some global experts consider the problem to be worse compared to other countries. However, absenteeism in the call center industry cannot be rooted as a habit or a cultural attitude of Filipinos. In contrast, Filipinos are considered as one of the most hard-working and diligent people […]

Call Center Bloopers

Filipinos have been labeled as one of the happiest people in the world despite being beset with poverty, corruption, and other problems that make life miserable. This ability to be happy can be attributed to the Filipino’s strong social community. According to Claudia Wallis, a psychologist of happiness, the happiest people in world are those […]

How Call Center Agents adapt Accents

One of the major reasons for the preference of Filipinos as call center agents is because of the ability of the Filipinos to quickly adapt different kinds of foreign accents whether British, Australian or American (i.e. Alabama, New York etc) Accent is important to help facilitate effective communication and understanding. Clients and customers are more […]

Ascendas Philippines

Ascendas is a top provider of business space solutions in Asia with over 3 decades of extensive experience. The company has a robust presence in the Asian region especially in key countries like China, India, South Korea, Australia and the Philippines. Ascendas Philippines specializes in envisioning, master planning, developing, administering and growing industrial parks, business […]

Asia Netcom

Asia Netcom evolved from the creation of the submarine telecommunications cable system to connect countries in Asia, the Pacific, and the United States known as EAC (East Asia Crossing) through the joint ventures of Global Crossing, Microsoft and Softbank. The dotcom crash in 2002 forced the venture to sell its assets to a consortium led […]

Teledirect Telecommerce

Better business starts with a smile. Teledirect Telecommerce adheres that satisfied customers are happy customers and great service is what essentially makes a customer happy. Teledirect Philippines specializes in financial, IT, airline, luxury and telecommunications sectors serving as a tactical business affiliate that will provide added value to its clients’ services thereby uplifting the customers’ […]

Gameloft Philippines

Gameloft is a leading global publisher of digital and social games. To keep ahead of the game, it continues to look ahead, understand the trends and forces that allow it to always provide the best gaming experience and move swiftly to prepare for what’s to come. It aims of allowing its customers to play games […]

Cordia Philippines

Cordia-Philippines is business process outsourcing company that provides customer support services to clients of Cordia Corporation, a US company that provides local and long distance telecommunications services in over 60 countries using voice over Internet Protocol (VOIP), conventional cable lines and other internet phone services. Cordia Philippines operates in different operating subsidiaries in different companies […]

Teledevelopment Philippines Job Openings

Jump start your career in 2013 with TeleDevelopment! Apply now and get hired on the spot! Possible 20K-40K signing bonus. Now hiring: Cubomser Service Representatives(Financial, Telco, Sales, Healthcare) Technical Service Representatives Payroll Specialists Team Leaders Medical Billers, Medical Coders USRNs Credit Card and Collections Support Bilingual Speaking Agents (Cantonese, Mandarin, Bahasa Melayu/Indonesia, Thai, Spanish, Japanese […]

Acquire Philippines Job Openings

Customer Service Reinvented. Upholding a Culture of Ownership. Simply Authenticity. Be Part of Our Outbound Sales Dayshift Team. Join us now for a prosperous 2013! Now Hiring: Inbound Sales Outbound Sales Customer Service Technical Support Directory Assistance Day and Night Shift Positions available Are you a Top Seller? Come join Acquire Philippines Outbound Sales Team. […]

Imax BPO Solutions

Founded in 2013, iMax BPO is a Philippine based business process outsourcing firm that specializes in Back Office Processing, Customer Service, Marketing Solutions, Professional Services, Sales and Saves Programs, and Technical Support, Social Media Marketing and Optimization, as well as Integrated and Customer Management Solution Services for small to large companies mainly from Canada, UK, […]