Keeping Call Center Jobs in the US

With the financial recession hitting the US in 2008 which left many Americans unemployed and whose impact continued to be felt in the US economy today, the robust call to put a halt or to regulate outsourcing in the US including call center jobs have once again been revived. American companies have been called by […]

Part Time Jobs in Call Center

Part-time jobs refer to a type of employment in which employee renders less than the average 40 hours a week of a full time job. Part time jobs usually refer to jobs in which workers work 30 or less hours per week or 4 hours a day. Part-time jobs have drastically increased in the last […]

Tagalog CSR Jobs

Tagalog CSR Jobs basically refer to customer service representatives that communicate in Tagalog or a mix of Tagalog and English. Most available Tagalog CSR Jobs usually pertain to call center of local companies that caters the local market. These include financial institutions such as credit card companies that uses a call center to call on […]

Online Casino Jobs

The jobs available for online casinos pertains to jobs that relates to the typical games played in a casino such as Baccarat, Blackjack, Online poker and Bingo, among others. Most online casino companies prefer females in hiring dealers for their games. Moreover since, the games are often computerized, the company does not necessarily require real […]

Back Office Jobs in Call Center

Back office out-sourcing or back office jobs in a call center or BPO company pertains to business operations or functions essential for running a company that does not involve direct interaction with clients or consumers. These back office jobs are also called support functions which remain integral in any company and forms part as one […]

3D Networks Philippines

3D Networks Philippines is a premium systems management services company specializing in communications-enabled business solutions that provides voice and data integration, secure networks and managed services to facilitate seamless real time business IT applications across a diverse industry spanning from hospitality, healthcare solutions with special expertise in Contact Centre solutions. 3D Networks Philippines had been […]

Call Center Wage Hike

Philippines is the second largest call center business capital in the world today, the BPO companies knows that hiring call center agents is as easy as 123. They expect that hiring Filipinos as their agent means giving them salary not on the range of salary bracket. For instance in the provinces, many call center agent […]

Philippines vs India Call Centers

The two contenders for offshore outsourcing are India and Philippines. While both countries have their own current niches in the type of business processes that are outsourced, the Philippines remains as one a top destination for the contact center BPO? Why is this so? While India had been a center for outsourcing for many years, […]

Streetdirectory Philippines

Streetdirectory is a company engaged in the development of an online web mapping application and business directory service. It primarily published the Streetdirectory website which allowed users to search for maps and addresses of businesses, products and services including a comprehensive directory a building. It also pioneered in providing a mobile street-directory map. The company […]

Legal Transcription Job

Transcription essentially pertains to the process of converting verbal information into writing. This can be done by listening to recorded audio data and writing it on paper as in the case of transcribing a meeting for preparing the minutes. Thus, transcription had been conventionally done by secretaries. Transcription however is not only restricted to business […]

Back office jobs Philippines

Back office jobs refer to the operations of organizations or companies that provide administrative support services or tasks devoted to running the company per se. The term “Back office” evolved from the building layout of earlier organizations in which support services are usually at the back end of the building while the front office or […]

Esgitel Philippines

Esgitel is a Singapore based BPO company that provides full scale business solutions for medium sized companies high quality, cost effective contact center solutions primarily outbound sales campaign, telemarketing, market research, events management and customer services. The company seamlessly integrates its operations with the brand strategy of it partner clients to ensure synergy of action […]

I-Net External Support

I-Net External Support is a family owned contact service company established in 2009 that exclusively provides customer services and other customer relationship management services Forex World Pty Ltd. Forex, a division of the Australian Forex Global Group of Companies established in 1983 which provides transportation, logistics and delivery services to Filipinos living in Australia. The […]

Data Encoder Job

Data encoding or data entry is the act of transcribing or inputting information or data into another form usually in computerized system. Forms of data that encoders might transcribe included documents that are hand written, data that are in audio format, data in spread sheets, databases which included a series of codes like numbers, letters […]

Call Center Summer Job

While many students are planning for the much coveted vacation this summer, some students are also planning to make this vacation more meaningful and productive by taking summer jobs. Summer jobs are part or full time temporary jobs that are contractual in nature usually lasting for a month or until the summer is over and […]

How to Apply in Singapore Call Centers

Being able to work as a call center outside the Philippines is a tough job. In the Philippines, a call center agentís salary can be sufficient for an individual but is barely enough to raise a family. That is why a call center job is most in demand to single individuals as well as married […]

Working Conditions for Call Center Employees

Working condition is a very broad term which can refer to the physical working environment as well as the well being of the employee. For this discussion, only a broad overview will be given about the working condition of call center employees especially focusing on what are apparent and very common experiences. First of is […]

Data Centric Philippines

NBA, NHL, NFL, The World Cup and MLB just to name a few are the most watched games on TV and online streaming. With so many sporting events in a year and teams to watch there are many sports fans that could fill the jobs as sports journalist. One of these jobs is the play-by-play […]

Tekelec

Evolve to ThinkingNetworks. A foremost developer of extreme-performance network applications for next-generation on premise and cloud packet networks, Tekelec (originally Tekelec-Airtronic) was established in 1961 by Jean-Claude Asscher as a French electronics company for the aviation industry. Ten years after, the company was incorporated as a telecoms equipment provider and has undergone fast expansion through […]

Teledirect Telecommerce

Better business starts with a smile. Teledirect Telecommerce adheres that satisfied customers are happy customers and great service is what essentially makes a customer happy. Teledirect Philippines specializes in financial, IT, airline, luxury and telecommunications sectors serving as a tactical business affiliate that will provide added value to its clients’ services thereby uplifting the customers’ […]