Sitel Philippines

Sitel Philippines BPO Company of the Year! Believe and commit. These are the two underlying principles that make up the more than 50,000 highly trained professionals that deliver the services of Sitel Philippines. Sitel is a contact center outsourcing company that delivers focused and complete CRM solutions from customer acquisition, customer care, customer retention and […]

Sitel Philippines Job Openings

Plan for your future and follow the right path. Be part of our Financial Account as a Customer Service Representative! This is your life. Choose to live it. Sitel Philippines Customer Service Representatives (Financial, UK & Telco acconts) Technical Support Representatives PHP 20,000 signing bonus for Canadian Telco Account PHP 21,000 package for Technical Support […]

How to Compute Back Pay in the Philippines?

What is back pay? I have thought really hard before I started writing and just trying to grasp the entire meaning of it. I have been in the BPO industry for quite some time now yet personally, I have never had any major experiences of getting a back pay due to miscalculations for my salary. […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

Stellar Global Solutions Philippines

The voice behind the leading international brands of the world, Stellar Global Solutions Philippines is the no. 1 partner in customer relationship management provided no less than the leading experts in the field of CRM. Stellar Global Solutions Philippines is about the people and for the people operating in a three way close partnership with […]

What is Back Pay in Call Centers?

Back pay generally pertains to the disparity between the salary received or paid to the employee and the amount the same employee should have been paid. Back pay normally happens when the employee resigns from work or is fired from the company. In case of the latter, where the employee contests the dismissal and wins […]

How to get to Sitel Baguio?

Question: How to get to Sitel Baguio? Answer: Sitel Philippines has a satellite call center in Baguio city. Sitel Philippines is currently located in Baguio City Economic Zone (BCEZ), along Loakan Road, Baguio City. Sitel Baguio offers opportunity for Baguio residents to have a career in Outsourcing/Call Center. Sitel Baguio is accessible via jeepney ride […]

CPI Outsourcing Sitel

CPI Outsourcing is an outsourcing company that specializes in delivering attendance and payroll solutions, finance and accounting services as well as human resource development that is custom fit to the particular needs and requirements of the company. With its extensive experience and knowledge in process planning, quality management techniques and outsourcing structures, it can readily […]

How to get to Sitel Tarlac?

Question: How to get to Sitel Tarlac? Answer: Sitel Philippines opened a satellite call center office in the province of Tarlac. Sitel Tarlac is currently located in Tarlac Provincial Capitol, Tarlac City. Nearest landmarks to Sitel Tarlac are NBI Tarlac and Philippine Red Cross Tarlac. Residents from tarlac can easily take a jeepney/tricycle ride going […]

How to get to Sitel Ortigas?

Question: How to get to Sitel Ortigas? Answer: Sitel Philippines is one of the pioneers of Philippine call centers. Sitel Ortigas is currently located in Centerpoint building in Ortigas CBD. If you are coming from Pasig, marikina, cainta, taytay, just take a jeepney ride to Crossing/Shaw, then alight before the meralco flyover, then take a […]

How to get to Sitel Pioneer?

Question: How to get to Sitel Pioneer? Answer: Sitel Philippines has a satellite call center office located in Cybergate I, Along Pioneer St., Mandaluyong City. Residents from Mandaluyong and nearby areas can easily reach Sitel Pioneer by taking a jeepney ride going to Boni, then take a 15-minute walk – cross EDSA (via MRT) then […]

How to go to Sitel Libis?

Question: How to go to Sitel Libis? Answer: Sitel Philippines has a satellite call center office located in Cyber One Building, Eastwood City-Libis. Residents from Quezon City can take a MRT, jeepney or bus ride going to Cubao; walk towards Gen. McArthur Ave (near Farmers Market); then take a jeepney/fx ride going to Libis; alight […]

Hazard Pay in the Philippines

Hazard pay is a compensation given to employees whose work is hazardous or dangerous in nature or report for work in stations or areas where conditions are dangerous such if there is war or active hostilities. In the Philippines, hazard pay is provided by law to military and police officers (for their vulnerability to physical […]

How to get to Sitel Eton Cyberpod?

Question: How to get to Sitel Eton Cyberpod? Answer: Sitel Philippines satellite call center office is in Ortigas avenue, Quezon City. Sitel Eton Cyberpod is strategically located in Eton Cyberpod Building 1, along Ortigas Avenue, QC. If you are coming from North Area (quezon city, caloocan, etc) or south area (Paranaque, Las Pinas, Cavite, etc), […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Highest Paying Call Centers

Unknown to many, the highest paying call center is actually a local call center of an international financial institution, to wit, Citibank. The Citibank call center is essentially a credit collection call center in which agents call credit card holders and remind them of paying their due accounts. The salary of a Citibank call center […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]