Bayantel Call Center

Bayan Telecommunications or Bayantel for short is a one of the leading telecommunications company that provides telecommunication solutions and different voice and data applications to both corporate and individual customers. It is a member of the Lopez Group of Companies and is included the Philippines top 100 most profitable companies in the Philippines in terms […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Taglish Call Center

A taglish call center is a call center company which renders its contact services in English and in Tagalog or a combination of both known as Taglish. This makes it a more sought after call center especially among Filipinos who are not well verse in talking in straight English. Call center companies that offer Taglish […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

Noda Contact Center

Interaction Platforms. Noda is a developer of contact software solutions such as service desk, call center, document management, inventory, sales management among others. Originally known as Naumen trademark, Noda was founded in 2001 in Russia when it developed VoIP solution based on H.323 protocol for handling a large number of telephone calls. Noda Contact Center […]

What is a Call Center?

A call center is a centralized office the principally functions to receive calls to provide customer services or give calls to market products and services through a telephone. Depending on its trust and objective, the call center may receive incoming calls for product support or information inquiries or initiate outgoing calls to clients to market, […]

History of Call Center in the Philippines

A call center is a centralized office used delivery customer service through the phone such as receiving and responding to inquiries, collection of payments, providing tech support and other services which can be facilitated verbally through remote communications. Thus, call centers have longed existed in the Philippines however primarily providing services to the local market. […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]

Top Ten reasons Why Work in Call Center

Working in a call center company has its advantages as well as disadvantages depending on the point of view of the working persons. Benefits also can have a positive impact on the part of the agent. But mostly the positive side is the one who outshine. To work as an agent in call Center Company […]

Promotion in Call Center

Everybody obviously wants to be promoted, because promotion translates to higher pay, higher position, better benefits, greater stability and even greater financial independence. In the call center industry, promotion is basically performance oriented unlike in the government and in some institutions in which promotion is automatically given based on the years of service. Moreover, the […]

ASIA Call Center Link

ASIA Call Center Link is committed to set global standards for the call center industry in the Philippines through recruitment, training, and workforce outsourcing. ASIA Call Center Link is a division of ASIA Partnership Philippines specializing in call center recruitment, training and call center outsourcing. ASIA Call Center Link recruits call center professionals for all […]

Convergence Call Center Solutions

Convergence Call Center Solutions is a leading IT solutions provider in Kalibo Aklan with emphasis on developing solutions on the high performance business. Formed in 1996, Convergence Philippines supreme experience, service expertise and technological capacities allow it to create customized solutions by integrating and matching the latest technological practices with identified business needs. Convergence Call […]

Pinoy Partners Outsourcing Center

Pinoy Partners Outsourcing Center Inc. (PPOC Inc.) is a business process outsourcing firm founded in 2011 by by Edward Moore and Patrick Freking. Pinoy Partners is an affiliate of the US based outsourcing firm, Cloud8sixteen, family of BPO companies engaged in SEO, live website chat, and mobile application development services. The companies of Cloud8sixteen, Inc. […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

West Call Center Philippines Job Openings

At West, we’re looking for real people with real personalities…and real skills. Now Hiring Customer Service Representatives Operations Manager Sr. Operations Manager Reports Specialist Systems Administrator Systems Technician Training Development Specialist Quality Assurance Workforce Management Operations Trainer Technical Support Specialist (NOC) Software Analyst (crystal reports) It’s different here, it’s better here! West Call Center Philippines […]

Why Work in a Call Center?

The call center industry is one of the biggest sources of employment for many of our young graduates and young professionals. This is especially because the industry offers flexibility in terms of what major course or degree was finished by the graduate. Hence, one can meet business graduates, IT graduates, teachers, nurses, social science graduates […]

Call Center Hoppers

Call center hoppers are call center employees – usually agents – who move from one call center company to another. Call center hopping is a common phenomenon in the call center industry and contributes to the high attrition or employee turn over rate in the industry. There are numerous reasons why employees hop for one […]

Gemalto Philippines

A World leader in Digital Security, Gemalto is IT services firm that empowers its clients to offer trustworthy reliable and expedient digital services to billions of people around the world in an increasingly connected digital world. At the heart of the evolving digital society is trust because people connect, transact and establish relationships with each […]

Vision-X Philippines

Established in 1998 in Los Angeles, California in 1998, Vision X or VXI started as a customer contact outsourcing company specializing in ethnic markets in the US. Thus, the company began as a multilingual customer service specialist whilst maintaining a stronghold on English language. Customer service is ultimately about communication and interaction and there is […]