Top Ten reasons Why Work in Call Center

Working in a call center company has its advantages as well as disadvantages depending on the point of view of the working persons. Benefits also can have a positive impact on the part of the agent. But mostly the positive side is the one who outshine. To work as an agent in call Center Company […]

Call Center Hoppers

Call center hoppers are call center employees – usually agents – who move from one call center company to another. Call center hopping is a common phenomenon in the call center industry and contributes to the high attrition or employee turn over rate in the industry. There are numerous reasons why employees hop for one […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

HSBC Philippines

HSBC Call center is a Global Service Center that particularly caters customers of one of the largest financial world that has been operating in the Philippines for over 132, the Hongkong and Shanghai Banking Corporation or HSBC. It serves HSBC customers from all over the world. HSBC was established in Hongkong on March 1865. HSBC […]

Call Center Academy

Established in 2001, the Call Center Academy (CCA) is an outsourcing company that specializes in recruitment services. The company was conceived to address the urgent need of matching the skills of the locals to current employment demands particularly in the call center and BPO industry thereby helping expand the employment opportunities for the people. As […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

Call Center Salary (Entry level to highest position)

Working in a call center is a very fulfilling job. In the Philippines, if you work as a call center agent can receive a good pay and eventually will be promoted. That is why many job seeker as a call center agent wish to land a job as an agent. Compensation perse is the main […]

Training Call Center Agents

Training is an indispensable process in the recruitment and employee welfare development of a call center company to ensure that agents meet the minimum standards set by the company in providing service. The training of call center agents is comprised of different subjects and courses, each of which are equally critical to be learned for […]

ASIA Call Center Link

ASIA Call Center Link is committed to set global standards for the call center industry in the Philippines through recruitment, training, and workforce outsourcing. ASIA Call Center Link is a division of ASIA Partnership Philippines specializing in call center recruitment, training and call center outsourcing. ASIA Call Center Link recruits call center professionals for all […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Why Work in a Call Center?

The call center industry is one of the biggest sources of employment for many of our young graduates and young professionals. This is especially because the industry offers flexibility in terms of what major course or degree was finished by the graduate. Hence, one can meet business graduates, IT graduates, teachers, nurses, social science graduates […]

Stress Busters for Call Center Agents

Stress can be defined as the restrain or anxiety on person’s emotional and physical well being of a person. The stressful employees are not good quality and they won’t take anywhere. Stressful workers cannot deliver their best on the given situations. That is why they need some time to find their relaxation. This is where […]

How to be a Manager in Call Center

Managing a call center is a challenging task. Managers are face with a broad range of responsibilities that practically covers all of the different aspects of running a business. This includes the most basic tasks of hiring, training, motivating, projecting, arranging, and monitoring performance to the complex functions like controlling quality, managing costs, formulating strategies […]

Basic Call Center Qualifications

The call center industry is the one of the most sought after industries in the Philippines. Not only because of the relatively higher salary compared to other typical white collar jobs but because of its flexibility in hiring professionals. Since the most basic qualification for a call center agent is the possession of English communication […]

Dell Call Center Philippines Job Openings

Ready to fine-tune your career? Meritocracy. Empowerment. A passion for technology and unique solutions. That’s what success sounds like at Dell. Explore our career opportunities, and discover how brilliant your career can be. Pasay and Quezon City Sites Technical Support Representatives provide phone technical support to dell system/product customers Senior HR Generalists Finance Manager When […]

Why work as a Call Center Nurse?

A call center nurse is a general term which could mean three different professionals. First, it may refer to a nurse working as a healthcare worker in a call center company, which is required in compliance of health or OSHA rules. The second refers to a special kind of nurse working in a health related […]

Vital Call Center Link

With a management comprised of experts and professionals, with over five years of experience in the call center industry in the Philippines, Vital Call Center Link (VCC Link) offers consulting services particularly for multinational companies planning to set up a call center in the country. VCC Link specializes in four core areas namely, future planning, […]

Gemalto Philippines

A World leader in Digital Security, Gemalto is IT services firm that empowers its clients to offer trustworthy reliable and expedient digital services to billions of people around the world in an increasingly connected digital world. At the heart of the evolving digital society is trust because people connect, transact and establish relationships with each […]