Call Center Back Office Support

The call center back office support is very important on the business, especially for a call center company. The back office support has a straight effect on the contract center or in the front office of the company. Without this back office support in a company it won’t progress, because the back office is extremely […]

How to go to ZTE Buendia?

Question: How to go to ZTE Buendia? Answer: ZTE Philippines has another call center office currently situated in Petron Mega Plaza, along Gil Puyat/Buendia avenue, Makati City. Nearest landmarks to ZTE Makati are SSS Buendia and Pacific Star building. If you are coming from EDSA, take a MRT ride to Buendia station; then walk towards […]

Back office jobs Philippines

Back office jobs refer to the operations of organizations or companies that provide administrative support services or tasks devoted to running the company per se. The term “Back office” evolved from the building layout of earlier organizations in which support services are usually at the back end of the building while the front office or […]

Back Office Jobs in Call Center

Back office out-sourcing or back office jobs in a call center or BPO company pertains to business operations or functions essential for running a company that does not involve direct interaction with clients or consumers. These back office jobs are also called support functions which remain integral in any company and forms part as one […]

SSS Call Center

The SSS or Social Security system is the government arm mandated to develop and promote a viable, universal and equitable social security protection strategy to the Filipinos working in the private sector. This is in line with the state policy to establish, develop and promote a social security system that will provide considerable protection to […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

How to get to Verizon Makati?

Question: How to get to Verizon Makati? Answer: Verizon Communications Philippines has another call center office currently located in BPI Buendia Center building, along Buendia Ave., Makati City. Nearest landmarks to Verizon Makati are SSS Buendia and Jollibee Pacific Center. Residents coming from EDSA can take a MRT ride to Buendia station; then walk towards […]

ACM Group Philippines

Established in 1982, ACM Group is one of the largest debt collection groups in Australia that provides premium collection services to a blue chip client base. The company initially started as a mercantile agency the offered specialist debt collection services on a commission basis. In 2005, ACM Group changed its strategy by acquiring non-performing debt […]

How to get to IMS Health Makati?

Question: How to get to IMS Health Makati? Answer: IMS Health Philippines main call center office is currently located in BPI Buendia Center, along Ayala-Buendia intersection, Makati City. Nearest landmarks to IMS Health Makati are BDO, and SSS Building. Residents from Pateros, Taguig and nearby areas can take a jeepney ride to Guadalupe; then take […]

How to get to ACM Philippines Makati?

Question: How to get to ACM Philippines Makati? Answer: Advanced Credit Management Philippines main call center office is currently situated in BPI Buendia Center Building, along Gil Puyat/Buendia ave., Makati City. Nearest landmarks to ACM Philippines Makati are SSS Building and Pacific Star Building. Residents from North Area (Quezon City, Cubao, Fairview) and South Area […]

Strategic Back Office Solutions Philippines

Strategic Back Office Solutions Corporation is the former name of Capgemini, a leading global outsourcing company found in England in 1995 and now headquartered in Paris, France provides IT consulting and customer contact services across Europe, North and South America, and the Asia Pacific region. The company originally provided service mainly on the Investment Banking […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Catch That Elusive Sleep – Quick!

You’ll be surprised – it’s not just your job that affects how you sleep, but also how long takes you to get to your job. If your eyes suddenly felt heavy just by looking at those zzzz’s, it means one thing – ya gotta get some sleep. Seriously. Lack of sleep, according to a British […]

How to Build a Harmonious Call Center

A harmonious office provides better working conditions that promote greater productivity among employees. Needless to say, the harmony inside the office is integral for the success of the whole organization. The harmony in an organization basically pertains to how friendly or cordial the human relations in the office between the employees and managers/officers and among […]

Call Center Agent Retention

Call center agent retention is very important issue in a company. While there may be a steady supply of call center employees available in the market, a high turn over rate in a company is inefficient and costly. It is inefficient because an unstable roster of agents can be damaging to the company. It is […]

How to go to HSBC Makati?

Question: How to go to HSBC Makati? Answer: HSBC Electronic Data Processing has a satellite call center office located in PBCom Tower, Rufino cor Ayala ave., Makati City. Nearest landmarks to HSBC Makati are Smart Tower and SSS Building. Residents from Manila and nearby areas can take a LRT ride to Buendia station; walk towards […]

Air Relay Corporation

Air Relay Corporation gives an extensive span of assimilated direct marketing answers to some of the nation’s biggest telecommunications financial services and publishing service organizations. Air Relay Philippines agrees to collaborate with their clients on a number of levels from varied program outsourcing. Air Relay Corporation plays an important role on their respective clients; they […]

American Chatlink

American Chatlink is a company involved in the marketing of international website memberships. This pertains to websites in which membership or subscription would entail payment to the site usually via credit card. The company has distinctively specialized in this market niche. As explicitly reflected in the company name, agents in American chatlink are usually engage […]

Part Time Jobs in Call Center

Part-time jobs refer to a type of employment in which employee renders less than the average 40 hours a week of a full time job. Part time jobs usually refer to jobs in which workers work 30 or less hours per week or 4 hours a day. Part-time jobs have drastically increased in the last […]

Interface Call Center

Interface Techno-Phil, Inc. (ITI) or Interface call center for short is a BPO company specializing in the implementation and maintenance of software applications in compliance with government regulatory policies and client focused procedures to provide satisfactory customer satisfaction through consummate team work that represents the company’s underlying business value. The company employs the most reliable […]