SSS Call Center

The SSS or Social Security system is the government arm mandated to develop and promote a viable, universal and equitable social security protection strategy to the Filipinos working in the private sector. This is in line with the state policy to establish, develop and promote a social security system that will provide considerable protection to […]

Globewest Finance Philippines

Serving your financial needs, Globewest Finance is a loan and financial providing firm that helps individuals and medium scale business organizations reach their dreams by providing the necessary funding support that they need to pursue their endeavors and attain success. Organized in 2004, the company was designed to help fulfill its client’s financial requirements at […]

RG Financial Services

Established in 2001, RG Financial Services Ltd. (Phils.), Inc. (RGFS) is a business process outsourcing company that provides complete financial services to companies around the world. It is a wholly-owned subsidiary of Velvia Group Limited in Hongkong and is constituted by finance and banking professionals. RGFS initially served as a shared services company providing back […]

Access Direct Teksolutions

Access Direct Teksolutions, Inc. is a vibrant online business process outsourcing company that provides mortgage leads, refinance leads and debt consolidation leads in order provide clients with competent, readily available mortgage loan or debt consolidation needs. This basically means sourcing potential borrowers or customers for a mortgage loan, that undergo strict selection and screening guidelines […]

OCWEN Financial Corporation

Helping Homeowners is what we do. OCWEN Financial Corporation is a business process outsourcing firm that provides high-risk loans servicing including purchasing mortgage servicing rights, sub-servicing, special servicing and stand-by servicing. Ocwen essentially functions to cure loans and help borrowers be updated to achieve pre-foreclosure resolution. The company essentially modifies loans and provide the lowest […]

EZY Service Centre Corporation

EZY Service Centre Corporation is an affiliate company of Mortgage EZY in Australia, a leading financing and lending institution established in 2001 that tailor home loan solutions to help fulfill people’s dreams of owning their dream homes. EZY Service Philippines distincts itself in providing affordable loans that are easily accessible to the Australian public by […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Air Relay Corporation

Air Relay Corporation gives an extensive span of assimilated direct marketing answers to some of the nation’s biggest telecommunications financial services and publishing service organizations. Air Relay Philippines agrees to collaborate with their clients on a number of levels from varied program outsourcing. Air Relay Corporation plays an important role on their respective clients; they […]

How to Build Good Employee Relationship

The success of any organization relies mainly on its human resources. Hence, maintaining healthy employee relations is vital to maintain productivity, focus and the satisfaction of the people working for the attainment of company objectives. In a call center company, maintain good employee relation is especially important because it is a service oriented company. The […]

How to go to HSBC Makati?

Question: How to go to HSBC Makati? Answer: HSBC Electronic Data Processing has a satellite call center office located in PBCom Tower, Rufino cor Ayala ave., Makati City. Nearest landmarks to HSBC Makati are Smart Tower and SSS Building. Residents from Manila and nearby areas can take a LRT ride to Buendia station; walk towards […]

Global A7 Outsourcing Solutions

Global A7 Outsourcing Solutions is a fast-rising BPO company in the Philippines that owns the reputation for maintaining a brand of quality that spawns loyalty among its satisfied customers. With its intense dedication to provide quality service as a go-to BPO center, Global A7 Philippines interconnects different transactions across the globe and provides the added […]

What is Knowledge Process Outsourcing?

As its name implies, Knowledge Process Outsourcing or KPO refers to the outsourcing of critical knowledge to the company, which is an integral part of company’s operations. Whereas most outsourcing services focuses on providing secondary or subsidiary functions of a business, KPO focuses on the main business of the company. This included research and development, […]

How is Bookkeeping related to Call Center?

Bookkeeping is the most basic accounting tool used for tracking expenses and income of a business. All businesses, holds some form of bookkeeping process in order to track and monitor how their money is spent and earned. In the call center industry, the book keeping process is related to a call center company in two […]

Call Center Retention Strategies

Retention in the call center industry is important for the profitability and success of a call center company. It reduces/avoids turnover costs such as recruitment, selection, orientation, training, lost productivity, vacancy costs and customer impact costs. Call center retention enhances customer service productivity which results to better service and more satisfied customers. It improves better […]

Cordia Philippines

Cordia-Philippines is business process outsourcing company that provides customer support services to clients of Cordia Corporation, a US company that provides local and long distance telecommunications services in over 60 countries using voice over Internet Protocol (VOIP), conventional cable lines and other internet phone services. Cordia Philippines operates in different operating subsidiaries in different companies […]

Teledevelopment Philippines Job Openings

Jump start your career in 2013 with TeleDevelopment! Apply now and get hired on the spot! Possible 20K-40K signing bonus. Now hiring: Cubomser Service Representatives(Financial, Telco, Sales, Healthcare) Technical Service Representatives Payroll Specialists Team Leaders Medical Billers, Medical Coders USRNs Credit Card and Collections Support Bilingual Speaking Agents (Cantonese, Mandarin, Bahasa Melayu/Indonesia, Thai, Spanish, Japanese […]

Acquire Philippines Job Openings

Customer Service Reinvented. Upholding a Culture of Ownership. Simply Authenticity. Be Part of Our Outbound Sales Dayshift Team. Join us now for a prosperous 2013! Now Hiring: Inbound Sales Outbound Sales Customer Service Technical Support Directory Assistance Day and Night Shift Positions available Are you a Top Seller? Come join Acquire Philippines Outbound Sales Team. […]

Imax BPO Solutions

Founded in 2013, iMax BPO is a Philippine based business process outsourcing firm that specializes in Back Office Processing, Customer Service, Marketing Solutions, Professional Services, Sales and Saves Programs, and Technical Support, Social Media Marketing and Optimization, as well as Integrated and Customer Management Solution Services for small to large companies mainly from Canada, UK, […]