Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

Startek Philippines

Startek Philippines is a business process outsourcing (BPO) company with over 25 years of experience in to creating a constructive and affirmative impact on its clients’. It works under the mission to empower its people to contest for its customer’s products to ensure a return of value to its stakeholders. Responding to the rigors of […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Job Interview Assessment for Call Center

Whenever attending a job interview, it is important to be prepared and ready both physically, emotionally and intellectually. In the call center industry, job interviews are usually divided into two parts, the initial and final. The initial interview is basically an assessment of the applicant’s general skills and predisposition if one qualifies and fits the […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

How to get to Startek Ortigas?

Question: How to get to Startek Ortigas? Answer: Startek call center opened their new office in Ortigas Center. Startek Ortigas is strategically located Eton cyberpod, which is just in front of Robinsons Galleria. Startek Ortigas is accessible via MRT ride to Ortigas Station, then walk towards robinsons galleria, then cross the street to reach StarTek […]

Onward Process Solutions

Onward Process Solutions (OPSBPO Inc.) is a BPO company that especially caters small and medium sized enterprises to help them attain their objectives by providing modern solutions accessible and scalable to their operations. Onward Process Solutions serves as the strategic partner of SMEs for success. Onward Process Solutions closely coordinates and collaborates with its client […]

Logic Exam in a Call Center

Logic exams typically refer to tests that involve discerning logical numerical and geometrical patterns as well as their application to proper reasoning. This type of test is especially provided to evaluate the ability of an applicant to think logically and analytically. As part of the selection process, the logic exam in call center will help […]

Emerson Process Management

Emerson Process Management is one of the five business platforms of Emerson, a global manufacturing and technology company that provides a broad spectrum of technology products and services in the industrial, commercial and consumer markets. The other business platforms of Emerson included Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions. Emerson Process […]

How to get to Onward Process Solutions Fort?

Question: How to get to Onward Process Solutions Fort? Answer: Onward Process Solutions main call center office is currently located in Picadilly Star Bldg, along 27th st. cor. 4th avenue, Fort Bonifacio Global City. If you are coming from EDSA, you can take a bus or MRT ride to Ayala station; walk towards New Fort […]

How to go to Process Synergy Mandaluyong?

Question: How to go to Process Synergy Mandaluyong? Answer: Process Synergy main call center office is located in San Miguel Property Centre, along St. Francis St., Mandaluyong City. Residents from North Area (Quezon City, Caloocan) and South Area (Pasay, Paranaque) can take a MRT ride to Shaw station; then take a 10-15 minute walk via […]

How to go to Startek Makati?

Question: How to go to Startek Makati? Answer: Startek Philippines has a satellite call center office located in SM CyberOne Building, along Buendia Avenue, Makati City. For North and South Area residents, you can get to Startek Makati via MRT Ride to Buendia Station, then just take a 5-10 minute walk towards SM CyberOne Building […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

StarTek Philippines Job Openings

StarTek Business Process Outsourcing I am a Brand Warrior! Urgent Hiring for Makati and Ortigas sites Technical Support Representatives (Levels 1 & 2) – with sales background completed at least 2 years in college 6 months TSR experience in a BPO Customer Service Representatives (Levels 1 & 2) Sales Support Representatives 6 months BPO experience […]

KGB Philippines

Prompted by the poor customer billing service of a Telco, Robert A. Pines and Evan Marwell founded INFONXX in New York on 1991. Today, the company now known as “KGB”, is the world’s biggest provider of branded directory assistance services in Europe and outsourced directory assistance services in the United States, with over a billion […]

Data Analyst Exam and Interview Tips

A data analysis is a professional engaged in the inspection, cleaning, transformation, scrutiny, modelling and examination of data to deduce and highlight useful information for business decision making. Data analysts are usually officers who have attained extensive experience in the industry or field and have become knowledgeable of its ins and outs. The exam for […]

How to Pass a Call Simulation Test

After passing the interviews in one’s job application as a call center agent, another important step towards reaching the goal is passing the call simulation test. A call simulation test is an examination which gives an applicant the opportunity to get a first hand experience of the services of the company. The exam mimics the […]

Transcom Philippines Job Openings

Excellence in technology and innovation meets excellence in global customer service. Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities! Email/Chat Support Representatives […]