Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Founded on 1986 […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

Sutherland Philippines Job Openings

Got the message? Meet up with Sutherland too! PEZA’s Three-time “Outstanding Employer of the Year” Apply Now! Customer Service and Technical Support Consultants *Free meals for applicants who pass the initial interview *25 cell phones will be raffled off to successful hires! Holiday Open House – Dec 16-20 9am to 5pm Be the star of […]

How to go to Next BPO Davao?

Question: How to go to Next BPO Davao? Answer: Next BPO Solutions main call center office is currently situated in Fred-Ric building, along McArthur Highway, Matina, Davao City. Nearest landmarks to Next BPO Davao are Ateneo de Davao, NCCC Mall, Matina Town Square (MTS) and Suzuki Cars. Residents from Matina can easily get to Next […]

How to go to e-Southwave Davao?

Question: How to go to e-Southwave Davao? Answer: e-Southwave Contact Solutions main call center office is currently located in Centron Building, along Quirino Ave., Davao City. Nearest landmarks to are BBQ Boss, Tower Inn, and Samsung Service Center. Residents from Davao can take a jeepney ride travelling via Quirino ave.; alight near Gen. Luna St. […]

How to get to 825 Solutions Davao?

Question: How to get to 825 Solutions Davao? Answer: 825 Solutions main call center office is currently situated in Lozada Subdivision, Panabo City, Davao. Nearest landmarks to 825 Solutions Davao are Panabo National High School and Citilink Mall. Residents from Davao, Tagum, Mati, Butuan can take a bus ride going to Panabo and alight near […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

How to get to GSS Davao?

Question: How to get to GSS Davao? Answer: GSS Philippines main call center office is currently situated in Metro Lifestyle Complex in Davao City. Nearest landmarks to GSS Philippines are Davao National High School and Bo’s Coffee Club. Residents from Davao can easily get to GSS Davao call center via jeepney ride travelling to F. […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

What is Sutherland?

The Sutherland Company has a strong support to one another as their continued supports to individuals as part of a team. The company dedicated to commit the on-going community involvement and working to provide and preserve the environment. They are dedicated to provide quality services to their client, they believe that with good ethics and […]

How to go to Concentrix Davao?

Question: How to go to Concentrix Davao? Answer: Concentrix Technologies has a satellite call center office located in Damosa IT Park, Building 1, along JP Laurel, Lanang, Davao City. Residents from Davao can take a jeepney ride going to Damosa IT Park; then take a 5-10 minute walk towards Building 1 to reach Concentrix Davao. […]

How to go to LBS Recruitment Manila?

Question: How to go to LBS Recruitment Manila? Answer: LBS Recruitment Solutions main call center recruitment office is located in Gochangco building, along TM Kalaw cor. MY Orosa st., Ermita, Manila. Nearest landmarks to LBS Recruitment Manila are Jollibee Luneta Park, Manila Pavillion and Manila Doctors Hospital. Residents from Manila and nearby areas can take […]

LBS Recruitment Philippines

LBS e-Recruitment Solutions is an global recruitment that specializes in manpower supply of multi-level professionals and skilled workers in management positions and operational positions especially in the following industries, Oil and Gas Exploration, Infra-structure, Construction, Design Engineering and Architectural, Telecommunication, Manufacturing Firms, healthcare, travel and Hospitality Companies. LBS Recruitment Solutions Corporation is a top Philippine […]

How to go to Sutherland Makati?

Question: How to go to Sutherland Makati? Answer: Sutherland Global Services has a satellite call center office located in Export Bank Plaza, along Chino Roces avenue, Makati. If you are coming from North Area (Quezon City, Munoz) or South Area (Paranaque, Las Pinas), you can take a bus or MRT ride to Ayala station; then […]

How to get to Sutherland Taguig?

Question: How to get to Sutherland Taguig? Answer: Sutherland call center has a satellite office in Fort Bonifacio, Taguig. Sutherland Taguig is located in Philplans Corporate Center, taguig. To reach Sutherland Taguig, residents from North (QC, Cubao) or South Area (Pasay, Paranaque) can take a MRT ride to Guadalupe Station, then take a jeepney ride […]

Worldwide Empowerment Recruitment

Worldwide Empowerment Recruitment is a superior recruitment agency that specializes in call center staffing needs. The company has flexible staffing services that allows it to scale up and scale down to fit the cyclical personnel requirements of call center companies. Worldwide Empowerment Philippines helps call center companies to effectively manage and contract employees in terms […]

Alexander Mann BPO

Founded by Rosaleen Blair in 1996, Alexander Mann Solutions (AMS) is a world-class talent and resourcing company and advisor that provides a set of ground-breaking and quantifiable solutions through outsourcing and consultancy services. Alexander Mann BPO acquired Recruitment Process Outsourcing (RPO) during which the idea of outsourced recruitment is nonexistent. Today, such service has turned […]

Recruitment Process in Call Center

The Recruitment process in the call center industry can be reduced into three stages namely: selection, screening and induction. Each stage can be further breakdown to more steps, tasks or strategies used in the achieving the said stage. The first stage in the recruitment process is the selection of the applicants. This pertains to the […]