Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Data Encoder Job

Data encoding or data entry is the act of transcribing or inputting information or data into another form usually in computerized system. Forms of data that encoders might transcribe included documents that are hand written, data that are in audio format, data in spread sheets, databases which included a series of codes like numbers, letters […]

Part Time Jobs in Call Center

Part-time jobs refer to a type of employment in which employee renders less than the average 40 hours a week of a full time job. Part time jobs usually refer to jobs in which workers work 30 or less hours per week or 4 hours a day. Part-time jobs have drastically increased in the last […]

Data Processing Group PH

Data Processing Group PH is an outsourcing firm that is wholly owned subsidiary of Contact Center 33, which specializes in providing data processing services that forms part of the comprehensive sales and marketing solutions provided by CC33. Data Processing Philippines was established by Paul Fletcher and started its operations in September of 2013. Whereas CC33 […]

Offshore Data Entry

Offshore Data Entry is a BPO company based in India that specialized in data entry for data management service requirements. The offshore facilities of the company are located in India but its services are delivered globally. The company has made its mark in the data entry service industry for its commitment towards quality of services […]

Sykes Philippines Job Openings

Be part of the Call Center that Started it All – Sykes Join our Travel Account Sales Team and get P500 on the spot when you attend the first day of training.  Earn as much as Php 45,000 in incentives alone! At least 18 years old and completed high schoolConversant in English languageWilling to work […]

International Data Solutions

In service since 1986, the International Data Solutions, Inc. (IDSI) is US based business process outsourcing company specializing in providing data service solutions. International Data Solutions currently has one of the largest data service production capabilities in the world. The company’s data service solution is comprised of a comprehensive range of customizable services that will […]

DPC Data Philippines

Founded in 1992, DPC DATA financial information systems outsourcing company that specialize in global securities data products specifically in the disclosure data products in US municipal securities market. DPCData Philippines especially provides disclosure information and solutions that address compliance to government regulations, evaluation of investment appropriateness and monitoring of portfolio. DPC solutions are used by […]

Work as Part Time Call Center Agent

The call center industry has one of the highest employment turnover rates. Employees come and go or move from one company to another. The high turn over rate was primarily attributed to health concerns because of the night shift schedule in the industry. This however does not affect the stability of the industry because of […]

How to get to Sykes Cebu?

Question: How to get to Sykes Cebu? Answer: Sykes Asia call center satellite office is strategically located in Cebu City. Sykes Cebu is currently in KRC Commercial Building, Mandaue, Cebu City. Sykes Cebu is accessible via jeepney ride travelling via Lopez Jaena St., then take a 5 minute walk to reach Sykes Cebu. If you […]

How to Lower AHT?

In order to optimize the average handling time or AHT of an call center agent, it is important to dissect the AHT to its different components and address this elements one by one. AHT refers to the duration of a single transaction from the moment a client initiated a call up to the time when […]

How to get to Sykes Makati?

Question: How to get to Sykes Makati? Answer: Sykes Asia call center main office is in Makati City. Sykes Makati currently has offices in Burgundy & Robinsons Summit Center, Makati. Both Sykes Makati offices are easily accessible via MRT ride to Ayala Station, then take a jeepney ride along Ayala Avenue. Alight at Paseo De […]

Tips to Reducing Hold Time

Hold time refers to the time a customer needs to wait on the phone before a customer service representative becomes free to serve the customer. Time is gold for both that customer and the company. The longer the hold time, the bigger the chance a customer gets frustrated to the detriment of the company. The […]

How to Lower Handle Time?

Average handle time (AHT) or simply handle time is measure used in the call center industry to quantify the time duration of one transaction. This is normally calculated from the customer’s initiation of the call up to the time the call is ended, which is included any hold time, talk time and other related activities […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

Call Center Hiring Process

The hiring process in call center companies is a protracted and demanding task. It is so taxing that some companies even outsource the recruitment process to save them from the time and effort involved in sifting through the multitude of applicants and weeding out those which are not qualified. The objectives of call center hiring […]

Telus Philippines Job Openings

Discover your own tropical career paradise. Join TELUS today and be part of summer’s hottest team! Now Hiring: Sales Representatives Technical Support Representatives Customer Care Representatives Chat Support Representatives Customer Experience Coaches Team Leaders Sales Coaches IT Professionals Human Resource Professionals Finance Professionals CSRs & TSRs for TELUS Taguig 50 TSR for DSL Connection Account […]

Transcom Philippines Job Openings

Excellence in technology and innovation meets excellence in global customer service. Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities! Email/Chat Support Representatives […]

Hiring Undergraduates in Call Center

The call center industry is one of the few professional industries that provide opportunities of employment for college undergraduates. The reason is quite simple. Certain professional positions in a call center company do not really require a college degree. The English communication skill of an applicant is what is important. Moreover, potential agents anyway would […]