Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Sykes Philippines Job Openings

Be part of the Call Center that Started it All – Sykes Join our Travel Account Sales Team and get P500 on the spot when you attend the first day of training.  Earn as much as Php 45,000 in incentives alone! At least 18 years old and completed high schoolConversant in English languageWilling to work […]

How to get to Outsourcing Planet Shaw?

Question: How to get to Outsourcing Planet Shaw? Answer: Outsourcing Planet Philippines main call center office is situated in Cityland Shaw Tower, along Shaw boulevard corner St. Francis st., Mandaluyong City. Nearest landmarks to Outsourcing Planet Shaw are Shangri-la Plaza, Lourdes School of Mandaluyong and SOHO Central condo. Residents from Quiapo, Mandaluyong, STa. Mesa and […]

How to go to Rainmaker Shaw?

Question: How to go to Rainmaker Shaw? Answer: Rainmaker Asia has a satellite call center office located in Square building, along Shaw Boulevard (Greenfield District), Mandaluyong City. Residents coming from North (Quezon City, Munoz) and South Area (Pasay, Paranaque) can take a bus or MRT ride to Shaw station; then take a 5 minute walk […]

How to go to Sykes Shaw?

Question: How to go to Sykes Shaw? Answer: Sykes Asia has a satellite call center office located in Worldwide Corporate Center, along Shaw boulevard, Mandaluyong City. Residents coming from Mandaluyong, Sta Mesa and nearby areas can take a jeepney or FX taxi ride going to Shaw-Crossing and alight in front of Worldwide Corporate Center to […]

How to get to Pacific Hub Shaw?

Question: How to get to Pacific Hub Shaw? Answer: Pacific Hub Corporation has a satellite call office located in JELP Business Center, along Shaw Boulevard, Mandaluyong City. Residents from Manila and nearby areas can take a jeepney or fx ride to Pasig via Shaw boulevard; alight after Luna Mencias st.; then take a 5 minute […]

How to go to Stream Global Shaw?

Question: How to go to Stream Global Shaw? Answer: Stream Global Services has a satellite call center office located in Worldwide Corporate Center, along Shaw Boulevard, Mandaluyong City. Residents from Mandaluyong, Sta. Mesa and nearby areas can easily take a jeepney ride going to Shaw and alight in front of Worldwide Corporate Center to reach […]

How to get to Sykes Cebu?

Question: How to get to Sykes Cebu? Answer: Sykes Asia call center satellite office is strategically located in Cebu City. Sykes Cebu is currently in KRC Commercial Building, Mandaue, Cebu City. Sykes Cebu is accessible via jeepney ride travelling via Lopez Jaena St., then take a 5 minute walk to reach Sykes Cebu. If you […]

How to get to Sykes Makati?

Question: How to get to Sykes Makati? Answer: Sykes Asia call center main office is in Makati City. Sykes Makati currently has offices in Burgundy & Robinsons Summit Center, Makati. Both Sykes Makati offices are easily accessible via MRT ride to Ayala Station, then take a jeepney ride along Ayala Avenue. Alight at Paseo De […]

Destiny Cable Customer Service

Destiny Cable is the second largest cable television subscription service in the Philippines today providing services in the national capital region and other metro areas in the provinces. It is currently known as Global Destiny Cable after it partnered with Global Cable in 2001, which further reinforced and standardized its cable television endeavors. Global Destiny […]

Globewest Finance Philippines

Serving your financial needs, Globewest Finance is a loan and financial providing firm that helps individuals and medium scale business organizations reach their dreams by providing the necessary funding support that they need to pursue their endeavors and attain success. Organized in 2004, the company was designed to help fulfill its client’s financial requirements at […]

Magsaysay Global BPO

A world of opportunities. Magsaysay Global BPO or Magsaysay Careers started as a ship management company in 1948 and had since evolved into shipping, human resources and business process outsourcing services. At the moment, Magsaysay recruits and trains over people from all over the world from Asia, Eastern Europe to America in preparing and providing […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Mirof Philippines

Mirof Philippines is a staffing and recruiting firm, which was started in the year 2001. Even the company just started its operation more then 10 years ago, no doubt that it continuously grows and expands its operation. The proof of this expansion is their extension to different locations around the Philippines. Mirof Philippines has already […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

Teledirect Telecommerce

Better business starts with a smile. Teledirect Telecommerce adheres that satisfied customers are happy customers and great service is what essentially makes a customer happy. Teledirect Philippines specializes in financial, IT, airline, luxury and telecommunications sectors serving as a tactical business affiliate that will provide added value to its clients’ services thereby uplifting the customers’ […]