Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

How to get to Teleperformance Shaw?

Question: How to get to Teleperformance Shaw? Answer: Teleperformance Philippines has a satellite office located in TP Building, along United St. corner EDSA, Mandaluyong City. Residents coming from North Area (QC, Munoz, Cubao) and South Area (Pasay, Paranaque, Makati) can take a MRT ride to Shaw station; then take a 5-10 minute walk towards Teleperformance […]

How to get to Teleperformance Sucat?

Question: How to get to Teleperformance Sucat? Answer: Teleperformance Philippines has a satellite office in Paranaque. Teleperformance Sucat is currently located in Santana Grove, along Sucat Avenue (Dr. A. Santos Avenue), Paranaque. Teleperformance Sucat is perfect for Paranaque, Las Pinas, Taguig, Cavite and nearby residents as it is easily accessible via Sucat road. Jeepneys along […]

How to get to Teleperformance Ortigas?

Question: How to get to Teleperformance Ortigas? Answer: Teleperformance call center main office is located in Ortigas Center, Pasig City. Teleperformance Ortigas is currently in Octagon Building, Pasig. Teleperformance Ortigas is easily accessible via MRT ride to Shaw Station, then walk towards the back of SM Megamall B. Ride a FX taxi (going to Tektite) […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]