Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

How to get to Teleperformance Shaw?

Question: How to get to Teleperformance Shaw? Answer: Teleperformance Philippines has a satellite office located in TP Building, along United St. corner EDSA, Mandaluyong City. Residents coming from North Area (QC, Munoz, Cubao) and South Area (Pasay, Paranaque, Makati) can take a MRT ride to Shaw station; then take a 5-10 minute walk towards Teleperformance […]

How to get to Teleperformance Sucat?

Question: How to get to Teleperformance Sucat? Answer: Teleperformance Philippines has a satellite office in Paranaque. Teleperformance Sucat is currently located in Santana Grove, along Sucat Avenue (Dr. A. Santos Avenue), Paranaque. Teleperformance Sucat is perfect for Paranaque, Las Pinas, Taguig, Cavite and nearby residents as it is easily accessible via Sucat road. Jeepneys along […]

How to get to Teleperformance Ortigas?

Question: How to get to Teleperformance Ortigas? Answer: Teleperformance call center main office is located in Ortigas Center, Pasig City. Teleperformance Ortigas is currently in Octagon Building, Pasig. Teleperformance Ortigas is easily accessible via MRT ride to Shaw Station, then walk towards the back of SM Megamall B. Ride a FX taxi (going to Tektite) […]

How to get to Teleperformance Cebu?

Question: How to get to Teleperformance Cebu? Answer: Teleperformance Philippines has a satellite call center office located in Insular Life Business Center, Cebu Business Park, Cebu City. Residents from cebu can easily get to by taking a jeepney ride (Route 4F, 4G) and alight near Bohol cor. Mindanao ave; then take a 5 minute walk […]

How to get to Teleperformance Fairview?

Question: How to get to Teleperformance Fairview? Answer: Teleperformance Philippines has a satellite call center office located in SM City Fairview, along Quirino Highway, Lagro, Quezon City. Residents from Quezon City and nearby areas can take a jeepney, buses or FX taxi ride going to Fairview; alight near Robinson’s Place; then cross the street to […]

How to get to Teleperformance MOA?

Question: How to get to Teleperformance MOA? Answer: Teleperformance Philippines has a satellite call center office located in Level 2, North Parking, SM Mall of Asia, Pasay City. Residents from Manila and nearby areas can take a FX ride going SM MOA and alight near the MOA Globe; walk towards SM MOA; right turn on […]

How to go to Teleperformance EDSA Central?

Question: How to go to Teleperformance EDSA Central? Answer: Teleperformance call center (recruitment hub) has a satellite office in Edsa Central, Mandaluyong City. Teleperformance EDSA Central is located in Pavillon Mall EDSA Central, Mandaluyong. You can easily get to Teleperformance EDSA Central via MRT ride to Shaw Station, then, take a 5 minute walk towards […]

How to go to Teleperformance Makati?

Question: How to go to Teleperformance Makati? Answer: Teleperformance call center has expanded operations in Makati City. Teleperformance Makati is currently located in Alphaland Southgate Mall, Pasong Tamo. If you are coming from EDSA, just take the MRT ride to magallanes station, then take a 5-minute walk to reach Teleperformance Makati. Residents from South Area […]

How to get to Teleperformance Bacolod?

Question: How to get to Teleperformance Bacolod? Answer: Teleperformance philippines has a satellite office in Bacolod city. Teleperformance bacolod is currently located in Luxur Place along Magsaysay Avenue, Bacolod City. You can get to Luxur Place via jeepney ride travelling along Magsaysay Avenue, and alight near Bacolod City Police office to reach Teleperformance Bacolod. You […]

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Dell Philippines

With its global customer program, Dell Customer Contact Center was able to offer specialized set of support services for its Asian customers. It centralized the ordering and billing processes, facilitated product customization particularly of proprietary software while maintaining the benefits of local distribution and localize onsite hardware support service. As part of its Philippine campaign, […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Telephilippines

Transforming passion into excellence. Telephilippines is an all-Filipino business process outsourcing firm that pioneered all local contact centers in the Philippines. Started in 1996, TelePhilippines is has become the world’s leading provider of outsourced customer relationship management solutions and other contact center services such as customer acquisition, customer care, technical support and debt collection programs. […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Top 20 Call Centers In The Philippines Revealed

With all the call center companies setting up offices in the Philippines, it is important for us to identify the top 20 call centers today. This can serve as a guide for job seekers and current employees to ensure that they will only render their services to the best in the industry. Let us enumerate […]

Affiliated Computer Services

Affiliated Computer Services or the (ACS) is a Xerox company which founded in the year 1998. The type of services they rendered focused on Information and technology as well as Business Process Outsourcing or the call center company. The ACS has a parent company known as the Xerox Corporation which acquires ACS in a $6.4 […]