How to get to Teletech Sta. Rosa?

Question: How to get to Teletech Sta. Rosa? Answer: Teletech Philippines has a satellite call center office located in Robinsons Place Sta. Rosa, Laguna. Residents from Sta. Rosa, Balibago and nearby areas can easily get to via bus/jeepney ride to Balibago via National highway and alight in front of Robinsons Place Sta. Rosa; take a […]

How to go to Sunpower Laguna?

Question: How to go to Sunpower Laguna? Answer: Sunpower Philippines main call center and manufacturing office is currently located inside Laguna Technopark, Binan, Laguna. Residents from Sta. Rosa, Binan and nearby Laguna locations can easily take a jeepney ride going to Laguna Technopark to reach Sunpower Laguna. Residents from Manila and nearby areas can take […]

KGB Philippines

Prompted by the poor customer billing service of a Telco, Robert A. Pines and Evan Marwell founded INFONXX in New York on 1991. Today, the company now known as “KGB”, is the world’s biggest provider of branded directory assistance services in Europe and outsourced directory assistance services in the United States, with over a billion […]

How to go to Infinite Links Laguna?

Question: How to go to Infinite Links Laguna? Answer: Infinite Links main call center office is currently located in Franco Building, along Lopez Avenue, Los Banos Laguna. Nearest landmarks to Infinite Links Laguna are Los Banos Doctors Hospital and IC’S Bar. Residents from Sta. Cruz, Pansol, Calamba and nearby areas can take a jeepney ride […]

How to get to Convergys Nuvali?

Question: How to get to Convergys Nuvali? Answer: Convergys call center has opened their new office in Sta. Rosa Laguna. Convergys Nuvali is strategically located for Laguna residents. Nuvali, an Ayala property, is primed to be the next call center hub of the Philippines. Residents from Laguna and nearby areas can take a jeepney ride […]

Hospital Call Centers

A hospital call center service pertains to a wide variety of customer support services within the medical and health industry. The institution of call center in the medical industry is a progressive development considering the paramount role and importance of communication in the medical field. Getting the right or accurate information at the soonest possible […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

How to go to Ascendas Laguna?

Question: How to go to Ascendas Laguna? Answer: Ascendas Philippines main call center office is currently located inside Carmelray Industrial Park II, Calamba, Laguna. Nearest landmarks to Carmelray II Gate are Iglesia ni Cristo and BPI bank. Residents from Batangas, Laguna provinces can take any jeepney/bus ride going to Calamba/Carmelray II; tell the driver to […]

How to get to SPI Global Laguna?

Question: How to get to SPI Global Laguna? Answer: SPI Global has a satellite call center office located in Carmelray Park 2, Calamba, Laguna. Residents from Laguna and other nearby areas can easily take a jeepney ride going to Canlubang; alight at jeepney terminal and ride another jeepney going to CarmelRay Park 2; alight in front […]

Fujitsu Philippines

Fujitsu is a premier information and communication technology (ICT) company offering a comprehensive range of technology products, solutions and services that is no.1 in Japan and the fourth largest in the world. The company offers its profound experience, expertise and power in information and communications technology to help companies meet their objectives and to shape […]

How to get to Convergys Sta. Lucia?

Question: How to get to Convergys Sta. Lucia? Answer: Convergys Philippines has a satellite call center office (recruitment) located in Sta. Lucia East Grand Mall, along Marcos Highway, Cainta. Residents from Pasig, Cainta and nearby areas can take a jeepney or FX ride going to Sta. Lucia East Mall to easily reach Convergys Sta. Lucia. […]

Telephone Conversation Tips for Customers and Buyers

One of the secrets in a good conversation is how well you listen and speaks to each other. Because talking without listening sometimes may lead to miscommunication. When it comes to telephone conversation there are some tips for the customers and buyers. These tips include the listen and speak. Based on the EnglishClub.com the listen […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Allianz Solutions Philippines

Providing above and beyond customer service, Allianz Solutions Philippines is a BPO company that provide customer contact services and business process services including program management and a wide range of inbound and outbound customer call services including technical support, helpdesk, telemarketing, appointment setting and Sales and lead generation. Allianz Solutions Philippines was acquired by Amforma, […]

Basics of Call Center Services

Call Center can be defined as a bodily location where a number of volumes of calls are being handled by an outsourcing company. Frequently a national office used for the reason or purpose of receiving and transmitting large volume of telephone request for the reason of communication and business. The majority of call centers work […]

Digitel – Digital Telecommunications Philippines

Established in 1987, Digital Telecommunications Philippines (“DIGITEL”) is one of the two largest telecommunications companies that dominate the nation. Digitel Philippines is a member of the JG Summit Group, one of the largest and most diverse conglomerates in the country which has companies from different industries from transportation, banking, real estate, petrochemicals and publishing, among […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

ePLDT Ventus

ePLDT Ventus is the former name of SPi CRM, a subsidiary of the Philippine Long Distance Telephone Company (PLDT), the biggest and most dominant telecommunications provider in the Philippines. Founded in 2001, the company operates eight customer contact centers serving Fortune 500 companies in North America and Europe and is manpowered by more than 7,000 […]

Stellar Global Solutions Philippines

The voice behind the leading international brands of the world, Stellar Global Solutions Philippines is the no. 1 partner in customer relationship management provided no less than the leading experts in the field of CRM. Stellar Global Solutions Philippines is about the people and for the people operating in a three way close partnership with […]