Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Teletech Philippines Job Openings

Hit The High Notes! Join a group of spirited professionals who aren’t satisfied sitting in the audience. At Teletech, employees own the spotlight. So join us, and let your spirit shine. Telstra, Australia’s largest telecommunications company and Teletech, a pioneer in consulting, technology and customer care have created a partnership to enhance the level of […]

How to get to Teletech Pampanga?

Question: How to get to Teletech Pampanga? Answer: Teletech Philippines has a satellite call center in Pampanga. Teletech Pampanga is currently located in SM City Pampanga, along Jose Abad Santos Avenue (JASA), Mexico, Pampanga. Teletech Pampanga offers opportunity for kapampangans to have a career in Outsourcing/Call Center. Teletech Pampanga is accessible via jeepney ride along […]

How to get to Teletech Makati?

Question: How to get to Teletech Makati? Answer: Teletech Makati has offices in GT Tower (Ayala) and Eco Plaza (Pasong Tamo). Both teletech makati offices are accessible via MRT. To reach Teletech GT Tower, just alight at Ayala station, then take a jeepney ride along ayala avenue and alight at salcedo street and take a […]

How to get to TeleTech Novaliches?

Question: How to get to TeleTech Novaliches? Answer: Teletech Philippines call center has a satellite office is located in Quezon City. TeleTech Novaliches is currently located in Robinsons Nova Market, Novaliches, Quezon City. TeleTech Novaliches is perfect for call center agents living in Fairview, Lagro, Novaliches. If you are coming from EDSA, you can get […]

Call Center Regular Employee

The term “regular” is a classification of employment according to one’s tenure often contrasted against casual employee. According to the Labor Code of the Philippines, an employee is regular if one is has rendered at least one year of service, whether continuous or broken. An employee is also considered regular even if evinced only by […]

How to go to Lasting Line Ortigas?

Question: How to go to Lasting Line Ortigas? Answer: Lasting Line Contact Center main call center office is currently located in Prestige Tower, along Emerald Avenue, Ortigas Center, Pasig. Nearest landmarks to Lasting Line Ortigas are Fitness First and Starbucks Emerald. If you are coming from EDSA, take a MRT ride to Ortigas station; then […]

Lasting Line Contact Center

Lasting means permanent, long term, eternal, unwavering etc. Just like the name of this newly opened call center business, the management wanted to have this company to last for a lifetime. The Lasting Line Contact Center started only its operations just a year ago. They began initiating with only 100 seats and now they are […]

How to Build Good Employee Relationship

The success of any organization relies mainly on its human resources. Hence, maintaining healthy employee relations is vital to maintain productivity, focus and the satisfaction of the people working for the attainment of company objectives. In a call center company, maintain good employee relation is especially important because it is a service oriented company. The […]

What is Back Pay in Call Centers?

Back pay generally pertains to the disparity between the salary received or paid to the employee and the amount the same employee should have been paid. Back pay normally happens when the employee resigns from work or is fired from the company. In case of the latter, where the employee contests the dismissal and wins […]

How to Maintain Healthy Employee Relationship

Employee interaction must be strengthened in an organization. An organization cannot do its job without the help of the employees. It needs human interaction that performs their jobs to reach a common goals and targets of the organizations. The employees in a certain company are the most important assets of an organization. The success and […]

Orient Overseas Container Line (OOCL Philippines)

Your Vital Link to World Trade. Orient Overseas Container Line or OOCL is one of the world’s largest integrated international container transportation, logistics and terminal companies that is based in Hong Kong that provides fully-integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, North America and Australia. OOCL Philippines was founded […]

Epldt Wise Employee Portal

ePLDT is the main corporate channel for the PLDT Group’s Information Communications Technology assets and investments. A joint venture between PLDT and NTT, a giant telecommunications providers in Japan, resulted to the creation of ePLDT Ventus which was established to provide a range of different IT solutions (i.e. ePDS, and iPlus) that caters to different […]

Telephone Conversation Tips for Customers and Buyers

One of the secrets in a good conversation is how well you listen and speaks to each other. Because talking without listening sometimes may lead to miscommunication. When it comes to telephone conversation there are some tips for the customers and buyers. These tips include the listen and speak. Based on the EnglishClub.com the listen […]

Maersk Global Service Centres Philippines

A.P. Moller-Maersk is a global conglomerate that operates world’s largest container shipping line, the Maersk Line. It was originally founded as Dampskibsselskabet Svendborg, captain Peter Maersk-Moller and his son Arnold Peter Moller in Svendborg, 1904. Today, Maersk Global Service is the largest container ship operator and supply vessel operator in the world since 1996. Moller-Maersk […]

Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

ICT Group

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]

Call Center Agent Retention

Call center agent retention is very important issue in a company. While there may be a steady supply of call center employees available in the market, a high turn over rate in a company is inefficient and costly. It is inefficient because an unstable roster of agents can be damaging to the company. It is […]