Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Teletech Philippines Job Openings

Hit The High Notes! Join a group of spirited professionals who aren’t satisfied sitting in the audience. At Teletech, employees own the spotlight. So join us, and let your spirit shine. Telstra, Australia’s largest telecommunications company and Teletech, a pioneer in consulting, technology and customer care have created a partnership to enhance the level of […]

How to get to TeleTech Novaliches?

Question: How to get to TeleTech Novaliches? Answer: Teletech Philippines call center has a satellite office is located in Quezon City. TeleTech Novaliches is currently located in Robinsons Nova Market, Novaliches, Quezon City. TeleTech Novaliches is perfect for call center agents living in Fairview, Lagro, Novaliches. If you are coming from EDSA, you can get […]

How to Conduct a Job Analysis in a Call Center

A job analysis is a systematic procedure whereby one identifies the required knowledge, skills, abilities and competencies are required for the successful performance of a job. The process involves collecting, recording and analyzing information about the subject matter, framework and requirements of the job. This management process is conducted as a tool for recruitment, establishing […]

Opening Spiel

First impression lasts. The Opening spiel of a call center agent basically constitutes the first impression of a call. An opening spiel pertains to the script used by an agent to receive or start a call. Thus, an opening spiel is a crucial aspect in a call because it can make or break a call. […]

How to get to Teletech Makati?

Question: How to get to Teletech Makati? Answer: Teletech Makati has offices in GT Tower (Ayala) and Eco Plaza (Pasong Tamo). Both teletech makati offices are accessible via MRT. To reach Teletech GT Tower, just alight at Ayala station, then take a jeepney ride along ayala avenue and alight at salcedo street and take a […]

How to get to Teletech Pampanga?

Question: How to get to Teletech Pampanga? Answer: Teletech Philippines has a satellite call center in Pampanga. Teletech Pampanga is currently located in SM City Pampanga, along Jose Abad Santos Avenue (JASA), Mexico, Pampanga. Teletech Pampanga offers opportunity for kapampangans to have a career in Outsourcing/Call Center. Teletech Pampanga is accessible via jeepney ride along […]

Does Job Security Still Exist?

Years ago, our parents and grandparents found stable jobs, worked continuously for 20 or so years, and retired at the ripe old age of 60. Employees only needed to work diligently and they were assured of tenure. Meanwhile, employers didn’t have to worry too much about employee turnover because most of their people were very […]

Part Time Jobs in Call Center

Part-time jobs refer to a type of employment in which employee renders less than the average 40 hours a week of a full time job. Part time jobs usually refer to jobs in which workers work 30 or less hours per week or 4 hours a day. Part-time jobs have drastically increased in the last […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Call Center Job Hiring Process

In today’s world, applying for a job as a call center agent needs a lot of preparation, especially if it is the first time job applying. Most jobseekers prefer to apply the position as a call center because of the high salary, great job and the opportunity it offers. The benefits it gives and the […]

Most Effective Opening Spiels

There is really no such thing as the most effective opening spiel. The type of opening spiel that an agent uses will depend on different factors including the kind of account that one is handling (inbound or outbound), the kind of customers that one will be calling, and other such factors. Moreover, an effective spiel […]

Dell Philippines

With its global customer program, Dell Customer Contact Center was able to offer specialized set of support services for its Asian customers. It centralized the ordering and billing processes, facilitated product customization particularly of proprietary software while maintaining the benefits of local distribution and localize onsite hardware support service. As part of its Philippine campaign, […]

24/7 Customer Philippines

Founded on the vision to enhance the customer experience by controlling large data, insightful design and a knowledge structure to simplify the concept of customer service to achieve consumers objectives with the most minimal effort, 24/7 Customer Philippines was conceptualized at advent of the new millennium and had since then made its market in perceptive […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

Sample Spiels for Education Plan

Spiels are especially important for telemarketing outbound calls. An effective opening spiel will make or break the start of a conversation with a prospective client. While there are generic spiels that one can use in introducing oneself, preparing spiels for a particular product entails certain innovativeness and creativity to make the product interesting. Here are […]

NovaNet

Novanet is a global telecom carrier that is interconnected with over 30 international tier I carriers and switch whose principal infrastructure is located in New York, USA, the interconnection point of all the major telecom carriers. NovaNet primarily provides connection for the global contact center industry and provides comprehensive solution that included Voice Services both […]

Teletransform Philippines Job Openings

Teletransform Philippines is opening our newest call center in Ortigas! Teletransform Philippines is looking for the best of the best. 65 Immediate Full Time Positions available. 65 Immediate Full Time Positions Available! Qualifications: Maintain quality standards and follow processes and scripting motivated to making outbound calls in a high demand & fast-paceed B2C environment Minimum […]