Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Teletech Philippines Job Openings

Hit The High Notes! Join a group of spirited professionals who aren’t satisfied sitting in the audience. At Teletech, employees own the spotlight. So join us, and let your spirit shine. Telstra, Australia’s largest telecommunications company and Teletech, a pioneer in consulting, technology and customer care have created a partnership to enhance the level of […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, ACS Philippines call center conducts […]

Active Contact Network Domestic Contact Center

Active Contact Network Domestic Contact Center is a business process outsourcing firm that specializes in contact services and telemarketing. It is a Philippine-based contact service provider that caters the local market servicing local banks, financial institutions, retailers, telecommunications company and public agencies. One of Active Contact Network major clients included HSBC credit cards in which […]

How to go to Red Core Pioneer?

Question: How to go to Red Core Pioneer? Answer: Red Core IT Solutions main call center office is currently located in Globe Telecom Tower II, along Pioneer st., Mandaluyong City. Nearest landmarks to Red Core Pioneer are Robinsons Forum Pioneer and Legend Villas. Residents from Boni, Kalentong and nearby Mandaluyong Areas can take a jeepney […]

How to get to Prople BPO Pioneer?

Question: How to get to Prople BPO Pioneer? Answer: Prople BPO Philippines main call center office is currently located in Robinsons Cybergate 3, along EDSA corner Pioneer st., Mandaluyong City. Nearest landmarks to Prople Pioneer are Robinsons Pioneer, Legend Villas and Globe Telecom. Residents from Sta. Mesa, Mandaluyong and nearby areas can take a jeepney […]

How to go to ABBE Technology Pioneer?

Question: How to go to ABBE Technology Pioneer? Answer: ABBE Technology Solutions Philippines main call center office is currently located in Cityland Condominium, along Pioneer St., Mandaluyong City. Nearest landmarks to ABBE Technology Pioneer are PNB Bank, Persiana Restaurant and HMR Philippines. If you are coming from EDSA, the fastest way to ABBE Technology Pioneer […]

How to get to Sitel Pioneer?

Question: How to get to Sitel Pioneer? Answer: Sitel Philippines has a satellite call center office located in Cybergate I, Along Pioneer St., Mandaluyong City. Residents from Mandaluyong and nearby areas can easily reach Sitel Pioneer by taking a jeepney ride going to Boni, then take a 15-minute walk – cross EDSA (via MRT) then […]

How to get to Oce Business Pioneer?

Question: How to get to Oce Business Pioneer? Answer: Oce Business Services Philippines main call center office is currently located in Robinsons Cybergate Tower 3, along Pioneer st., Mandaluyong City. Nearest landmark to Oce Business Pioneer is Robinsons Place Pioneer. Residents from Mandaluyong, Boni, Kalentong, Sta. Mesa and nearby areas can take a jeepney ride […]

24 by 7 Contact Solutions

Established in 2011, 24 by 7 Contact Solutions is a business process outsourcing provider that specializes in telemarketing. More often than not, businesses especially small and medium size enterprises find it difficult to establish and implement a general marketing strategy that will effectively deliver results. 24-7 Contact Solutions was principally organized and designed to address […]

One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

C3 Customer Contact Channels

Customer Contact Channels or C3 for short sums up its specific focus: “To build brand value with every call we answer, every email we respond to, and every web visitor that we support”. With over 30 years of diverse and profound experience, C3 Customer Contact Channels has established itself as the most dependable partner in […]

How to get to Teletech Pampanga?

Question: How to get to Teletech Pampanga? Answer: Teletech Philippines has a satellite call center in Pampanga. Teletech Pampanga is currently located in SM City Pampanga, along Jose Abad Santos Avenue (JASA), Mexico, Pampanga. Teletech Pampanga offers opportunity for kapampangans to have a career in Outsourcing/Call Center. Teletech Pampanga is accessible via jeepney ride along […]

How to get to TeleTech Novaliches?

Question: How to get to TeleTech Novaliches? Answer: Teletech Philippines call center has a satellite office is located in Quezon City. TeleTech Novaliches is currently located in Robinsons Nova Market, Novaliches, Quezon City. TeleTech Novaliches is perfect for call center agents living in Fairview, Lagro, Novaliches. If you are coming from EDSA, you can get […]

How to get to Teletech Makati?

Question: How to get to Teletech Makati? Answer: Teletech Makati has offices in GT Tower (Ayala) and Eco Plaza (Pasong Tamo). Both teletech makati offices are accessible via MRT. To reach Teletech GT Tower, just alight at Ayala station, then take a jeepney ride along ayala avenue and alight at salcedo street and take a […]

Call Metrics in Call Center

Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Puff Till You Drop

People smoke for a number of reasons – from emotional to physical, to psychological: It relieves tension and stress, it makes them feel more sophisticated, it makes them think better or gives them alertness in their work. Whatever psychotic or psychosomatic reasons they may have. it’s making the cigarette manufacturers rich. More than 5.5 trillion […]

Directory Assistance Account

Directory assistance account refers to the account in a call center company which handles directory enquiries such as finding the address or telephone number of a business entity, organization, government agency or even an individual citizen. It is like a yellow page phone service in which instead of sifting the pages of a the yellow […]

Call Center Spiff

Spiff in the Philippine call center industry can mean two things. First of, a spiff generally pertains to a program aimed to motivate employees through a contest in which prizes or rewards can be won. This is usually applied to sales personnel in order to increase their productivity. The spiff basically would involve identified personnel […]