Telus Philippines

As reflected on its name, Telus Philippines is one of the direct to the point no finicky companies that deliver to deliver. More than just an outsourcing vendor but a partner, the company aligns it objectives, value and culture of its agents to fit those of its clients for a seamless business partnership. Telus Philippines […]

BPO International

BPO International is the biggest privately-owned Finance, Accounting and Human Resource business Process outsourcing company in the Philippines today. The BPO International enjoys its privileges as the countries number one and first to be known when it comes to PBO is concern. Because the company started to be known in the industry in the early […]

HCL BPO

Founded in 1976 in India, HCL BPO is a premium international IT services company, that provides transformational outsourcing that laid emphasis on innovation and value creation by delivering a cohesive array of IT services such as software solutions, remote infrastructure management, research and development, engineering and business process outsourcing. The company has a far reaching […]

Magsaysay Global BPO

A world of opportunities. Magsaysay Global BPO or Magsaysay Careers started as a ship management company in 1948 and had since evolved into shipping, human resources and business process outsourcing services. At the moment, Magsaysay recruits and trains over people from all over the world from Asia, Eastern Europe to America in preparing and providing […]

How to get to Telus Cubao?

Question: How to get to Telus Cubao? Answer: Telus Philippines has a satellite office in Cubao, Quezon City. Telus cubao is currently located in Telus House, Araneta Center. You can easily get to Telus Cubao via MRT ride to cubao station, then take a 5-10 minute walk towards back of farmers, then turn right to […]

AcceLink BPO

Accelink BPO is a business process outsourcing company which started in 2009 which specializes in sales and telemarketing. AcceLink BPO branched out from Sunway BPO, Inc. which is a foremost online educational institution in Asia especially providing English tutorial services to Korea, Japan, China and other Asian countries. As a telemarketing company, Accelink Philippines aims […]

How to go to Telus Taguig?

Question: How to go to Telus Taguig? Answer: Telus call center has expanded operations in Taguig City. Telus Taguig is currently located in Market! Market! Fort Bonifacio, Taguig. If you are coming from EDSA, just take an MRT ride to Ayala Station, then walk towards McKinley Road, then take a jeepney ride to reach Telus […]

Telus Philippines Job Openings

Discover your own tropical career paradise. Join TELUS today and be part of summer’s hottest team! Now Hiring: Sales Representatives Technical Support Representatives Customer Care Representatives Chat Support Representatives Customer Experience Coaches Team Leaders Sales Coaches IT Professionals Human Resource Professionals Finance Professionals CSRs & TSRs for TELUS Taguig 50 TSR for DSL Connection Account […]

How to get to Telus Ortigas?

Question: How to get to Telus Ortigas? Answer: Telus Ortigas is strategically located in Discovery Suites, Ortigas Center. Telus Ortigas is accessible via MRT ride to Ortigas station, then take a 5-10 minute walk towards Ortigas CBD to reach Telus Ortigas. Discovery Suites is just in front of The Podium Mall. Residents from Manila & […]

High School Graduate Job Opportunities in Call Center

Because of the enduring growth of the call center industry, there is also a continuing demand for call center employees especially agents who work as telemarketers, customer service rep. or tech support reps. And because most call centers cater clients are from abroad, one of the primary requirements in landing a job in a call […]

Highest Paying Call Centers

Unknown to many, the highest paying call center is actually a local call center of an international financial institution, to wit, Citibank. The Citibank call center is essentially a credit collection call center in which agents call credit card holders and remind them of paying their due accounts. The salary of a Citibank call center […]

Call Center Attrition Rate

While the call center industry is continuously growing, the employee turn over or attrition rate remained consistently high, which reflects unhealthy employment in the industry that companies still are unable to address. Every year, there are many people entering the industry. However, every year, there are also many people leaving the industry, shifting careers and […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]

Call Centers with High Salary

Not all call centers are equal. There are call center companies that are poor and mediocre in terms of management, training and development as well as commitment to employee development. There are also call centers that are small, unknown and handle only small time clients. One way to measure the quality of the call center […]

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]

Stellar Global Solutions Philippines

The voice behind the leading international brands of the world, Stellar Global Solutions Philippines is the no. 1 partner in customer relationship management provided no less than the leading experts in the field of CRM. Stellar Global Solutions Philippines is about the people and for the people operating in a three way close partnership with […]

EnfraUSA Solutions

EnfraUSA Solutions continuously develop cosmic resources of pioneering enthusiastic and success-oriented experts who are committed in growing the businesses of its partners. EnfraUSA call center also attracts and recruits only the best service personnel by providing above average compensation, performance bonuses, and other incentives that motivate employees to engage in continuous learning and to work […]

Overcoming Objections in Collections

In a call center service involved in collections, overcoming objections is one of the most important aspects of communications to effectively collect debts or receivables. There are basically three ways to overcome or eliminate objections, namely to admit or agree with objection, object or deny objection or use objection as question. An agent can admit […]

Best Spiels for Closing Sale

There are varieties of closing scripts that one can adopt or creative make for almost every imaginable scenario. This is especially true in retail sales whose closing scripts had become so common and routine that any suspecting customer can immediately recognize it’s a ploy. Hence, it is important for telemarketing agents to be more creative […]