Top Call Center Training Schools

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]

Tesda Training for Call Centers

The call center industry is one of the booming industries in the Philippines that continuous to expand as more and more international companies are outsourcing their needs in the Philippines and more and more international BPO companies are moving their main operational centers in the Philippines. In lieu of which, there is a need for […]

Call Centers in Dubai

With the advent of the social media revolution and dynamically changing profile of customers in the modern society has initiated the growth of the contact center industry in the Middle East particularly in Dubai. While the industry is still in the nascent stage compared to those in the Philippines and India, contact centers in Dubai […]

Tips for Call Center Training

Training in call centers is a conventional approach to improving the performance and productivity of the employees and the overall service of the company. It usually involves conducting a needs assessment which determines what training needs to be given, formulating a training plan, implementing the training program and evaluating the training if it has effectively […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Training School for Call Centers

While call center industry in the Philippines continually grows and the demand for call center agents still increases, getting employment to companies is still very competitive. A college degree is not an assurance of getting hired in a call center company. Instead, fluency in English communication is the key to getting employed. This means that […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Call Center Product Training Tips

Product training is critical in the call center industry because agents should be knowledgeable about the products or services that they offer before acting in behalf of the accounts or the company who outsourced for their services. Knowledge of products and services is essential before one can effectively provide technical support or market the product […]

How to get to NCO Group Marikina?

Question: How to get to NCO Group Marikina? Answer: NCO Group has a satellite call center office located in Blue Wave Mall at Marquinton, along Sumulong Highway, Marikina City. If you are coming from EDSA (North & South Area residents), you can take the MRT ride to Cubao station; then take a 5-10 minute walk […]

Coastal Training Technologies

Founded in 1984 by Paul V. Michels, Coastal Training Technologies Corp. is a business process outsourcing firm that specializes in providing learning solutions for multinational companies around the world. worldwide. Coastal Training Philippines publishes employee training products covering a wide range of topics in the fields of healthcare, human resources, industrial skills, and safety and […]

Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

How to pass Call Center Training?

After passing the recruitment process of a call center company, hirees are further trained before they are admitted to actually work in the company. At this level of application, the hirees are referred to as trainees in which they undergo an intensive and rigorous training before being assigned to actual work. The training period is […]

How to go to Sykes Marikina?

Question: How to go to Sykes Marikina? Answer: Sykes Philippines has a satellite call center office located in eCom Building, Riverbanks Mall, Marikina City. Residents from Marikina, Cubao, Pasig, Cainta and nearby areas can easily get to by taking a jeepney ride going to Marikina; alight at Riverbanks Mall and take a 3-5 minute walk […]

How to go to Virtual Assistants Marikina?

Question: How to go to Virtual Assistants Marikina? Answer: Virtual Assistants International main call center office is currently situated in Twin River II Subdivision, Parang, Marikina. Nearest landmarks to Virtual Assistants International are Fairlane Market and Shell Gas Station. If you are coming from EDSA, take a bus or MRT ride to Cubao station; walk […]

Call Center Phenomenon

We often hear of the term call center. Everybody is talking about it: Great paying job, no need for college diploma or professional license, just the willingness to learn the acumen of the business, flexible in terms of working hours, and have good communication skill and behavior. Students, professionals, even housewives and idle barrio people […]

Xynet Communication Solutions

Xynet is a member of RL Group of Companies which presently engaged in overseas recruitment local staffing, information and communications technology, public transport services, banking and finance, medical services and charity. Xynet Communication provides training solutions of the RL Group of Companies along with Ace International Training Corporation, One Nikkei-Philippines,Inc. and Nippon Human Resources Foundation,Inc. […]

Prison Call Center

The concept of a Prison Call Center pertains to a call center whose operators, employees or agents are comprised of inmates. The call center office per se may be built inside a jail facility. The initiative of creating a prison call center was formulated by Senator Peter Cayetano. Dubbed BILIB I.T., this is one of […]

ICT Group

The ICT Group had more than 15000 employees in more than 50 delivery centers across the world that mostly in financial and insurance institutions, telco, healthcare services, IT companies and government. The financial crisis of 2008 that beleaguered the world economy took its toll of ICT Group as the company began shutting down its delivery […]

How to get to Xlibris Cebu?

Question: How to get to Xlibris Cebu? Answer: Xlibris call center main office is in Cebu City. Xlibris Cebu is currently in TGU Tower, along Salinas Drive, Lahug. Cebu City. Xlibris Cebu is easily accessible via jeepney ride travelling via salinas drive and alight near TESDA building, then take a 5-minute walk to reach Xlibris […]

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]