One Global Contact Center

One Global Contact Center (OGCCI) is a top outsourcing company that specializes in outbound telemarketing which included sales generation, client acquisition, telemarketing, order booking, cross selling and upselling, appointment setting, and surveying catering both business to business and business to customer realms. For a complete customer relations management services, One Global call center also offers […]

Top Call Center Training Schools

Being branded as top school for call center training is very much appreciated. It is a plus points or bonus on the part of the schools as well as for the students studying in a top school for call center agent. There is an advantage if graduated in this particular school, because finding a job […]

Tesda Training for Call Centers

The call center industry is one of the booming industries in the Philippines that continuous to expand as more and more international companies are outsourcing their needs in the Philippines and more and more international BPO companies are moving their main operational centers in the Philippines. In lieu of which, there is a need for […]

Teleperformance Philippines Job Openings

Get ready for the BIG League! Start an exciting career with Teleperformance! More exciting positions await you in our Greenfield, Mandaluyong site. Customer Service Technical Support Dayshift Non-Voice Celebrate your achievement! Be part of a company that inspires you to pursue excellence Jump for joy With Teleperformance! get hired at Teleperformance and get a chance […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Right Technicomm International

Right Technicomm International is a subsidized Training Institute duly accredited by Tesda that provides free call center training to all professionals who want to achieve the call center dream job as well as the benefits of working the outsourcing industry. Right Technicomm Philippines is the preferred partner of call center companies located in Alabang, Makati, […]

Call Center Academy

Established in 2001, the Call Center Academy (CCA) is an outsourcing company that specializes in recruitment services. The company was conceived to address the urgent need of matching the skills of the locals to current employment demands particularly in the call center and BPO industry thereby helping expand the employment opportunities for the people. As […]

ASIA Call Center Link

ASIA Call Center Link is committed to set global standards for the call center industry in the Philippines through recruitment, training, and workforce outsourcing. ASIA Call Center Link is a division of ASIA Partnership Philippines specializing in call center recruitment, training and call center outsourcing. ASIA Call Center Link recruits call center professionals for all […]

Advanced Contact Solutions

Among the specialized inbound solutions provided by Advanced Contact Solutions includes financial support services, requests and inquiries handling, Help Desk provision, acquisition of sales, activation of account subscriptions, payment facilitation, reservation assistance, grievance and complaint desk, Order taking, and customer service lines. In terms of outbound solutions on the other hand, Advanced Contact Solutions call […]

Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Sutherland Global Services […]

Why Work in a Call Center?

The call center industry is one of the biggest sources of employment for many of our young graduates and young professionals. This is especially because the industry offers flexibility in terms of what major course or degree was finished by the graduate. Hence, one can meet business graduates, IT graduates, teachers, nurses, social science graduates […]

How to pass Call Center Training?

After passing the recruitment process of a call center company, hirees are further trained before they are admitted to actually work in the company. At this level of application, the hirees are referred to as trainees in which they undergo an intensive and rigorous training before being assigned to actual work. The training period is […]

How to get to Bluebean Taytay?

Question: How to get to Bluebean Taytay? Answer: Bluebean Philippines main call center office is currently located in Valley Fair Town Center, along Ortigas Ext., Taytay, Rizal. Nearest landmarks to Bluebean Taytay are Shell Gas Station and Shakey’s Pizza Restaurant. Residents from Cainta, Taytay, Antipolo, Pasig can easily get to Bluebean Taytay by taking a […]

Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

Basic Call Center Qualifications

The call center industry is the one of the most sought after industries in the Philippines. Not only because of the relatively higher salary compared to other typical white collar jobs but because of its flexibility in hiring professionals. Since the most basic qualification for a call center agent is the possession of English communication […]

Call Center Multilingual Training

The call center industry is one of the industries in the world that directly requires multilingual services because it serves markets from different nations, cultures and languages. Thus, many call center companies use their multilingual capability to distinguish themselves from other BPO companies and highlight their ability to provide service to a global market. In […]

Vital Call Center Link

With a management comprised of experts and professionals, with over five years of experience in the call center industry in the Philippines, Vital Call Center Link (VCC Link) offers consulting services particularly for multinational companies planning to set up a call center in the country. VCC Link specializes in four core areas namely, future planning, […]

5 Tips To Make Your Contact Center Multi-Skilled

Enabling the multi-skills within the premises of the contact center is a must policy in 2013. As the customers, turning themselves into multi-taskers with the use of advanced technologies, so contact centers too must change their approach and instill multi-skilling abilities in them. If you want to improve the efficiency of the contact center, then […]

Teleperformance Philippines

Founded since 1978 and currently with over a 120,000 employees in 200+ service centers in 50 countries around the world, Teleperformance is one of the largest BPO companies in the world that provides services in 66 different languages for major international companies across different various industries. Teleperformance Philippines transforms passion into excellence by believing on […]

IBM Global Philippines

Among IBM call center business solutions included business analytics and optimization, intelligence in business, process management, cloud computing and IT connectivity and integration. In terms of business management, IBM Global Philippines provides content, data, cost, disaster, distribution management as well as energy efficiency and Enterprise application integration. With the delivery of its IT solutions, IBM […]