Question: How to get to West Contact Services Pioneer? Answer: West Contact Services has a satellite call center office situated in Robinsons Cybergate Center Tower 1, along EDSA cor. Pioneer st., Mandaluyong City. Nearest landmarks to West Mandaluyong are Robinsons Pioneer and Go Hotels. Residents from Mandaluyong, Boni and nearby areas can take a jeepney [...]
The Contact Center ng Bayan (CCB) serves as the center which Filipino citizens, Philippine residents, civil society organizations and other entities can contact to air complaints, send their concerns, voice their grievances, provide feedback and other recommendations or suggestions to participating government agencies. In short, it functions primarily as the citizen’s help desk. However, it [...]
One Global Philippines values one’s efforts in achieving great success. It’s cliche that practice makes perfect. But it’s true. Your potentials are your driving force to succeed. At One Global Contact Center Philippines, we can help you hit your targets. One Global Call Center Philippines wants people who click. One Global Contact Center offers a [...]
Call metrics in call center pertains to the criteria or parameters to monitor and evaluate the level of service quality of an agent or the call center operations in general. Call metrics is synonymous to key performance indicators (KPI’s), which may also differ in the nature of call in the call center company. The Call [...]
Customer Contact Channels or C3 is leading outsourcing company that specializes in customer management solutions. With over 30 years of experience in the trade, the company prides itself of its time-tested methodologies and wide industry insights to flawlessly to administer and enhance customer relationship and interactions management. The strength of C3 lies on its utmost [...]
i-Contacts Corporation or i-Con for short is a wholly owned subsidiary of Smart Communications Inc. that serves as a multi-channeled contact center service provider that help companies connect with their customers via voice, fax, internet and Short Messaging System (SMS). iContacts Philippines was established in 2001 serving as independent contact center that mainly provides customer [...]
Pacific Hub Corporation (PacificHub Philippines) is one of the call centers in the Philippines. Pacific Hub Corporation (PacificHub Philippines) – To engage in contact center and other business process outsourcing. Pacific Hub Corporation (PacificHub Philippines) caters various call center operations. The Pacific Hub Corporation brand stems from its AGILE values which stand for accountability, growth [...]
Mitel (eKontact Technologies) is a business process outsourcing company that help companies utilize and capitalize on information and communications technology to create opportunities and address business challenges for all organizations. Mitel abridged complicated communications and take businesses at the avant-garde of change and progress. The company innovations allows companies to connect, share, exchange and collaborate [...]
The boom of the call center industry is not only felt in the Philippines but in other countries as well like Dubai. In fact, Call centers have become a vital industry in the Dubai business sector that prides itself as one of the best developed organizational proficiencies in the world especially with the country’s adoption [...]
Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children [...]
Global Partners Holdings Ventures Phils. is a holding company that supports six other subsidiary companies engaged in diverse businesses namely: Global Partners, Inc., Global Residences & Development, Inc., D-Lite Ingredients & Chemicals, Inc. , Icontact Solutions, Inc., Global Elite Business Group, Inc. and Quick Cash Lending Corporation. Established in 2003, Global Partners, Inc. (GPI) is [...]
With the advent of the social media revolution and dynamically changing profile of customers in the modern society has initiated the growth of the contact center industry in the Middle East particularly in Dubai. While the industry is still in the nascent stage compared to those in the Philippines and India, contact centers in Dubai [...]
ACS serves global clients in the US, UK, Canada and Australia, and provides delightful service to its customers worldwide. ACS Philippines is expanding the business and looking for people to make the difference. Human Resource OJT Responsibilities: Assist Human Resource Associates in day-to-day tasks such as: -Initial Interview -Exam Facilitation -Document Filing -Outsourcing -Any general [...]
Medialink Contact Solutions is a BPO company specializing in telemarketing, sales, customer acquisition and direct marketing operating in both the direct-to-consumer and business-to-business market. The company concentrates on expanding and increasing sales of its clients while preserving quality and compliance in every transaction it undertakes. MediaLink Philippines expert services can be described in four ways, [...]
Vision X Inc. is a primary provider of business process and IT outsourcing services in a wide-range of areas including contact center, software development, quality management, and infrastructure outsourcing. Its headquarter office is in the United States and boast of over ten thousand manpower from around the globe including in China and the Philippines. VXI [...]
Question: How to get to Convergys Imus? Answer: Convergys Philippines has a satellite call center office (recruitment hub) located in Robinsons Place Imus, along Aguinaldo Highway, Cavite. Residents from Cavite and nearby areas can take a jeepney/bus ride along Aguinaldo; alight in front of Robinsons Imus and take a 3 minute walk towards Convergys Imus. [...]
Stream Global Services is one of the most diversified business process outsourcing (BPO) vendors in the world that focuses on customer relationship management particularly sales and technical support which have increase revenues for its clients, improve operations and generate brand loyalty. With its special proficiency in client management, highly skilled workforce, and leading edge technology, [...]
Sitel Philippines BPO Company of the Year! Believe and commit. These are the two underlying principles that make up the more than 50,000 highly trained professionals that deliver the services of Sitel Philippines. Sitel is a contact center outsourcing company that delivers focused and complete CRM solutions from customer acquisition, customer care, customer retention and [...]
With its global customer program, Dell Customer Contact Center was able to offer specialized set of support services for its Asian customers. It centralized the ordering and billing processes, facilitated product customization particularly of proprietary software while maintaining the benefits of local distribution and localize onsite hardware support service. As part of its Philippine campaign, [...]
Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Sutherland Global Services [...]