APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

Sample Conversation in Call Center

The conversation in a call center is precisely the service provided of a contact center. Depending on the nature of the call or service, these conversations can vary greatly in terms of content and approach. Hereunder are samples of typical conversations for an inbound, outbound, and directory assistance service. Inbound Call Agent: Thank you for […]

Technocall Philippines

TechnoCall Corporation is a business process outsourcing/contact center solutions firm that provide world class business IT solutions to firms especially from Canada, UK and Australia. Its corporate name is reflective of its mission to deliver exceptional customer contact services through state of the art technology in a VOIP-based on-demand contact center solution. Technocall Philippines envisions […]

CosmoCom ePLDT

The Future of Contact Center Technology, CosmoCom is an IT service firm that provides a unified, all-IP contact center suite that allows companies to hastily, clearly and cost-effectively complete the most complicated customer interaction management requirements. Its revolutionary service integrates all customer contact functions, locations, and personnel embracing outsourcers and home agents on a single […]

Customer Contact Channels Philippines

Customer Contact Channels or C3 is leading outsourcing company that specializes in customer management solutions. With over 30 years of experience in the trade, the company prides itself of its time-tested methodologies and wide industry insights to flawlessly to administer and enhance customer relationship and interactions management. The strength of C3 lies on its utmost […]

i-Contacts Philippines

i-Contacts Corporation or i-Con for short is a wholly owned subsidiary of Smart Communications Inc. that serves as a multi-channeled contact center service provider that help companies connect with their customers via voice, fax, internet and Short Messaging System (SMS). iContacts Philippines was established in 2001 serving as independent contact center that mainly provides customer […]

Telrite Contact Solutions

The Right Choice. Telrite Contact Solutions is a BPO firm established in 2000 that provides communication services and telecommunications network technology. Telrite Philippines is the right choice for its integrated reliable technologies and new advanced cutting edge systems that makes the company’s Network Design unmatched by competitors. More than just a long distance company, Telrite […]

MyService and Support Corporation

We’ll do it for you. Myservice and Support Corporation or MySnS is the ideal global business partner of company that will enhance their operations and increase their revenues through outsourcing. MySnS Philippines is your virtual partner that will automate your business operations from start to end. Established in 2004 at Minneapolis, Minnesota, Myservice and Support Corporation […]

Fast Food Call Centers

With the end objective of providing greater convenience to its customers, many fast food chain restaurants have established their delivery systems through which customers can simply order by calling them and the food will be delivered right into the customer’s doorsteps. Because of this trend, many fast food companies have put up call center services […]

Western Wats Philippines

Western Wats Philippines doesn’t provide the usual call center company like customer service and technical services, they merely provides services base on market research. Western Wats provides in turn for their customers. The company will then gives the information they wanted to survey for a particular topic. The natural information which is the main concern for […]

LoneStar Global Services

LoneStar BPO is business process outsourcing firm specializing in providing outstanding customer relationship management and contact center service. Established in 2011 in Houston, Texas, by a group of seasoned professionals with more than 30 years of combined experience in the industry, LoneStar BPO Philippines delivers standard and fully customized contact service solutions for different companies […]

Call Center in Dubai

The boom of the call center industry is not only felt in the Philippines but in other countries as well like Dubai. In fact, Call centers have become a vital industry in the Dubai business sector that prides itself as one of the best developed organizational proficiencies in the world especially with the country’s adoption […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

ACS Philippines Job Openings

ACS serves global clients in the US, UK, Canada and Australia, and provides delightful service to its customers worldwide. ACS Philippines is expanding the business and looking for people to make the difference. Human Resource OJT Responsibilities: Assist Human Resource Associates in day-to-day tasks such as: -Initial Interview -Exam Facilitation -Document Filing -Outsourcing -Any general […]

Teledata Philippines

Founded in May 1976, Teledata is a foremost communications services company based in Singapore known for its profundity in expertise and the commitment to service. Teledata is composed of seasoned professionals who are experts in the dynamic field of communications technology and deliver accurate and timely customized communications services and solutions to clients. Teledata established […]

3D Networks Philippines

3D Networks Philippines is a premium systems management services company specializing in communications-enabled business solutions that provides voice and data integration, secure networks and managed services to facilitate seamless real time business IT applications across a diverse industry spanning from hospitality, healthcare solutions with special expertise in Contact Centre solutions. 3D Networks Philippines had been […]

Seven Seven Global Resources

Seven Seven Global Resources is one of the subsidiary companies of Seven Seven Software (77 Software), which specializes in mainframe system programming, contact center services and call center training services. 77 Software is business outsourcing company that originally specialized in the provision of IT consultancy and expertise services to the New York Financial District since […]

GCOM Philippines

G-Com is the first contact center established in Mindanao Philippines particularly in Davao City on September 17, 2004. Their office address in the Philippines is Door No. 3 ANC Building. Lapulapu corner Sobrecarey St. Davao City with the telephone numbers 221-4266 loc 18819. This is in the vicinity of the Chinatown district and just a […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Convergys Portal

The Convergys Portal is a web portal exclusive for Convergys‘ employees, which serves as a gateway for employees to have access to certain human resource services which employees needed to transact with their employer. This provides employees access to their individual profile and a range of HR services which they can apply for online such […]