Transcom Philippines

Established in 1995 by Kinnevik, a Swedish investment company, Transcom started in the Philippines in 2007 through the acquisition on NuComm International, the biggest private customer relations management outsourcing company on 2007. Today, Transcom Philippines has over 3000 employees in three delivery centers in the Philippines providing offshore services to clients in North America and […]

Sykes Philippines

Sykes Philippines specializes in providing excellent customer service, technical support service and support office functions. More than just a company but a family, Sykes Asia Philippines not only focuses on its commitment to its clients but to its people as well as to the community. Sykes Philippines corporate social responsibility particularly in helping underprivileged children […]

Call Center Regular Employee

The term “regular” is a classification of employment according to one’s tenure often contrasted against casual employee. According to the Labor Code of the Philippines, an employee is regular if one is has rendered at least one year of service, whether continuous or broken. An employee is also considered regular even if evinced only by […]

How to get to Transcom EDSA Mandaluyong?

Question: How to get to Transcom EDSA Mandaluyong? Answer: Transcom Philippines has a satellite call center office located in Transcom Center Building along EDSA, Mandaluyong. Transcom Mandaluyong is situated near MRT Ortigas station,fronting Poveda, SM Megamall. Residents from North Area (Quezon City, Caloocan) & South Area (Pasay, Paranaque) can take a bus or MRT ride […]

How to get to Transcom Pasig?

Question: How to get to Transcom Pasig? Answer: Transcom Philippines has a satellite call center office located in Transcom Center Building, along Las Fiestas road, Pasig City. Nearest landmark to is Tiendesitas Mall. Residents from Pasig, Cainta and nearby areas can take a jeepney, FX or bus ride along Ortigas extension; alight at C-5 intersection […]

Transcom Philippines Job Openings

Excellence in technology and innovation meets excellence in global customer service. Transcom joins forces with Samsung in a partnership that will surely expand you opportunities.  Come and join our expanding family and enjoy competitive compensation package, various unique employee facilities and benefits and work conveniently within Australian hours. Smile at better opportunities! Email/Chat Support Representatives […]

How to Build Good Employee Relationship

The success of any organization relies mainly on its human resources. Hence, maintaining healthy employee relations is vital to maintain productivity, focus and the satisfaction of the people working for the attainment of company objectives. In a call center company, maintain good employee relation is especially important because it is a service oriented company. The […]

How to get to Transcom Bacolod?

Question: How to get to Transcom Bacolod? Answer: Transcom Asia call center has expanded their operations in Bacolod City. Transcom Bacolod office is currently located in Transcom City Building, Tangub. You can get to Transcom Bacolod via jeepney ride going to Old Bacolod Airport (Araneta highway) and alight in Transcom building. You can follow directions […]

What is Back Pay in Call Centers?

Back pay generally pertains to the disparity between the salary received or paid to the employee and the amount the same employee should have been paid. Back pay normally happens when the employee resigns from work or is fired from the company. In case of the latter, where the employee contests the dismissal and wins […]

How to Maintain Healthy Employee Relationship

Employee interaction must be strengthened in an organization. An organization cannot do its job without the help of the employees. It needs human interaction that performs their jobs to reach a common goals and targets of the organizations. The employees in a certain company are the most important assets of an organization. The success and […]

Epldt Wise Employee Portal

ePLDT is the main corporate channel for the PLDT Group’s Information Communications Technology assets and investments. A joint venture between PLDT and NTT, a giant telecommunications providers in Japan, resulted to the creation of ePLDT Ventus which was established to provide a range of different IT solutions (i.e. ePDS, and iPlus) that caters to different […]

Better Compensation or Better Benefits?

When evaluating a job, people usually focus on the salary, the pay, the remuneration or the compensation. While the pay is significant, it is not all that matters in taking a job. The salary is not the sole criterion for determining the best job offer. Focusing on the salary alone is best if one is […]

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Call Center Salary (Entry level to highest position)

Working in a call center is a very fulfilling job. In the Philippines, if you work as a call center agent can receive a good pay and eventually will be promoted. That is why many job seeker as a call center agent wish to land a job as an agent. Compensation perse is the main […]